The Holiday Fixer Avis 211

TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the second holiday we booked with Carrie and once again her advice and organisation saved us time and stress. She goes above and beyond by booking restaurants for us and completing our online... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Juliet is just great! It was my first time using a travel agent and now I wouldn’t book a holiday without her (I’ve already got her booking my second trip already!) Her replies were almost instant, al... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Had the best experience using The Holiday Fixer to book my holiday this May 26. Priyanka was so helpful, understood what we wanted from our holiday and gave us all the options. She was anlso able to a... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Excellent service from start to finish. Carrie picked a perfect location - the trip had everything we asked for. Checked us in online and kept us up to date on flights out/return. We received a perfec... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Agence de voyages

Écrit par l'entreprise

At the Holiday Fixer, we aim to make your holiday dreams come true Whether you are looking for adventure and excitement or rest and relaxation, the Holiday Fixer can help create your dream destination package. We specialise in luxury holidays, adding in a concierge service where requested and taking care of details such as lounge passes, car hire and any activities that need to be pre-booked. We have the necessary experience and a wealth of contacts that allow us to find the best deals, the most exciting experiences and the most delicious places to eat and drink. A little local knowledge goes a long way! We’re not all about extravagance, however! We know the best family destinations, where to get the best snow for skiing and can tailor those trips that require a little bit of extra planning and organisation. Wherever you want to go, for whatever reason, we will work to create your perfect holiday. So, if you want your next getaway to be extra special, you need the Holiday Fixer! Just tell us what you want and let us make it amazing!


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

211 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

If you want to book an amazing holiday with ease and without the stress then Priyanka is your lady!

We have booked a couple of holidays through Priyanka now and each time the service has been excellent. Pri has always been so helpful; from the initial planning stage, all the way through to the time of going away. She booked our 10 year wedding anniversary trip and when we arrived at our first hotel, she had organised a bottle of fizz for us in our room which was such a lovely and personal touch. I would highly recommend Priyanka to plan your holiday, however big or small!

20 mai 2023
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Réponse de The Holiday Fixer

Oh Becky, it's been wonderful to have been able to book your family holidays - thank you for trusting in me. I look forward to hearing all about your May Half Term holiday to Turkey and seeing the photos! Thank you again. Priyanka, Your Holiday Fixer xx

Noté 5 sur 5 étoiles

Great service!

We've booked two trips through Priyanka and I couldn't recommend her highly enough. Priyanka considered all (there were many!) of our requests and came up with some fantastic suggestions of destinations and hotels that we hadn't even thought about. She patiently answered all our questions and throughout the process was a pleasure to work with. We loved both the holidays Priyanka booked for us, and we'll definitely be calling on her for our next trip!

10 avril 2023
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Réponse de The Holiday Fixer

Thank you so much for your kind review Ramya and apologies for the late reply! It's been my absolute pleasure to have helped you and your family get away and I look forward to helping again in the future! Priyanka, Your Holiday Fixer x

Noté 5 sur 5 étoiles

Priyanka helped us find a great holiday!

We booked a holiday last year with Priyanka at The Holiday Fixer and she was fantastic. We weren’t sure where we wanted to go but did have a few criteria so Priyanka asked us some questions to narrow down our brief a bit further and then sent us some great options to choose from. The whole process couldn’t have been easier, it definitely removed the hassle around shortlisting places to go and making a booking. Priyanka was always quick to respond, super helpful and friendly. And we ended up having a great holiday! Would definitely recommend!

29 octobre 2022
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Réponse de The Holiday Fixer

Hi Emma, sorry for my late reply to your very kind review! It was my pleasure to have been able to help you get away last summer and I look forward to be able to help again in the future! Priyanka, Your Holiday Fixer xx

Noté 5 sur 5 étoiles

Great service from Priyanka at The Holiday Fixer

Priyanka has been fantastic throughout the whole booking process. Giving us great options and responding really quickly to any queries we had or changes we wanted. Would highly recommend her!

8 avril 2023
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Réponse de The Holiday Fixer

Thank you so much Catherine for your review! I'm really looking forward to hearing all about your holiday and helping again in the future. Priyanka, Your Holiday Fixer xx

Noté 5 sur 5 étoiles

Gemma

Gemma was our holidayfixer and she was fantastic. She found a great deal for us and kept us posted of any changes and we had a great time away! Thank you Gemma!

5 juin 2023
Avis spontané
Noté 5 sur 5 étoiles

We just came back from our second…

We just came back from our second holiday booked through Carrie the holiday fixer. She has gone above and beyond every time. Researching hotels to meet our requirements and giving us lots of options to look through.
She keeps us fully informed on any information that we need to do, checks us in, send us reminder messages.
She really is fantastic!
As busy mum of 3 it's so reassuring to have the paperwork of a holiday taken care of.
Will be using Carrie for future holidays, she found us a better deal for our holiday than anything I had tried to find myself online.

29 mai 2023
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Réponse de The Holiday Fixer

Thank you for your review, Gemma. It's great to read that you found my service invaluable, as a busy mum. My aim is to make booking holidays as hassle and stress free as possible. It's great to know I've achieved this. I look forward to assisting you with your next family holiday.

Warmest Wishes,

Carrie The Holiday Fixer xx

Noté 5 sur 5 étoiles

The Holiday Fixer is brilliant!!!

A fantastic experience using The Holiday Fixer.
We booked a trip to Disneyland Paris through Carrie who was extremely knowledgeable about everything Disney from where to stay, explaining the meal plans and options on getting there.
Communication was brilliant throughout, nothing was too much trouble, even when we changed the time of our shuttle home at the last minute!
We would definitely look to use Carrie again who made the experience of Disneyland Paris so easy!!
Thank you Carrie - we had the most amazing time.

22 mai 2023
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Réponse de The Holiday Fixer

Thank you so much for your review. Your feedback is so important to me and I’m pleased that you had a very positive and easy experience. I knew you’d have a wonderful time! You’re most welcome and I very much look forward to welcoming you back for your next family adventure. Warmest Wishes, Carrie xx

Noté 5 sur 5 étoiles

Absolutely fabulous. Couldn’t do more!

From start to finish the Holiday Fixer were brilliant, going above and beyond to ensure we had the best holiday. They looked after all out needs, requests and wants and that meant we had an amazing stress free time away. We had 6 flights in our break and they were all perfect. We couldn't have asked for more. I would highly recommend using the Holiday Fixer for your next break. We have already recommended them to a couple of friends.

17 avril 2023
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Réponse de The Holiday Fixer

Thank you Donna for your kind review. It was my pleasure helping you plan such an epic American adventure. A million thank you for recommending us to your friends too 😊 and of course your latest booking with us. Britt xx

Noté 5 sur 5 étoiles

Carrie is the most wonderful and…

Carrie is the most wonderful and understanding person you can meet. Carrie will sort any issues and always happy to assist in your holiday experience. Booked for a special birthday for my wife and carrie didn't let us down. Carrie goes above and beyond all exceptions.

looking forward to our next holiday in Rome. Carrie has excelled my exceptions again, we are looking forward to this trip as much as the last......

Thank you carrie.

8 mai 2023
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Réponse de The Holiday Fixer

Thank you so much John for your wonderful review. It’s always such a pleasure booking your holidays and looking after you. It’s great to know that I’ve delivered on my customer service as this is so important to me. As always, I look forward to assisting you on your next adventure. Warmest Wishes, Carrie xx

Noté 5 sur 5 étoiles

Gemma… helping us build the best memories

Gemma helped us book a lovely hotel in Rhodes to celebrate a big birthday.
When the original flights and hotel were cancelled, she took all the stress away by sorting out alternatives for us really quickly. Resulting in an even better resort! Brilliant communication, really friendly and knowledgeable and will definitely use Gemma again.
Thank you so much! Xx

3 mai 2023
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Réponse de The Holiday Fixer

Thank you so much for you lovely review. It was my absolute pleasure to help you and find a perfect get away! One of the perks of using a Travel Agent is that we take any stresses away, so all you have to do is enjoy your break away.
Looking forward to helping you in the future.
Gemma.

Noté 5 sur 5 étoiles

Look no further than Gemma!

We cannot thank Gemma enough for organising our 40th birthday trip. She recommended several fantastic hotels, and we settled on Gennadi Grand Resort in Rhodes which was exceptional. Gemma was entirely professional, knowledgeable, prompt and helpful. We couldn’t have asked for more. We will definitely use her again for future trips.

3 mai 2023
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Réponse de The Holiday Fixer

It was my absolute pleasure Anna, I am so thrilled you had a fantastic break away enjoying celebrating your BIG 40!
Looking forward to helping you in the future.
Gemma.

Noté 5 sur 5 étoiles

Incredible service from Britt, would highly recommend

We have had a wonderful experience booking our holiday with Britt, who really went above and beyond for us. She spent a huge amount of time helping us to find the perfect hotel, but Covid and a tricky pregnancy (and then a newborn baby!) meant that we had to reschedule our booking more times than I can count. I think it ended up being three years from initial point of contact with Britt to our actual trip, but she could not have been more helpful or more accommodating. Nothing was too much trouble, and she was so kind every time we needed to make a change or cancellation. When our holiday finally happened, it was everything we had hoped for and more - well worth the wait!

12 mai 2023
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Réponse de The Holiday Fixer

Gemma, thank you so much for your kind review. It's been my absolute pleasure helping you go on your first family holiday. I know it took a while, but I knew you guys would love it when you could finally go. It's also been such a pleasure and honour to watch your family grow in this time, and a huge thank you for your re-book. Bring on next year 😊 xx

Noté 5 sur 5 étoiles

Highly recommend Carrie

Highly recommend Carrie, I’m a single parent and wanted to book a trip while my son was on school camp that took advantage of the unique opportunity to travel childless, every item on my wish list was met through Carrie’s recommendation (yoga, sunsets, restaurants, adults only pools and spa areas, warm weather, on the beach) based on time of year, budget and location. She also handled all the checking in and transfers, so took all three stress out of it. I couldn’t have asked for a better holiday or smoother experience. Carrie is your lady for holiday bookings!

28 avril 2023
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Réponse de The Holiday Fixer

Thank you so much Tia for your fantastic feedback. I’m beyond pleased that you had everything you wished for-sounds perfect. It’s my mission to take away the stress and offer a seamless travel service. It’s good to hear I’m delivering. I hope to welcome you back for any future holiday plans. Best Wishes, Carrie xx

Noté 5 sur 5 étoiles

carrie went above and beyond

We decided to use Carrie to help us organise a very complex holiday to Vietnam and Cambodia and we were so glad we did.

Not only did she deal with our many itinerary changes - she arranged flights, booked hotels and sorted all our check-ins and transfers. She removed all the stress from a few issues we had a long the way and I never felt for a minute we were not in safe hands.

She handled flight alterations, a hotel closure and even attempted change flight times at our request on a Sunday while we were abroad. She even surprised us with a bottle of wine and a birthday cake on our arival as I’d mentioned it was my husband’s birthday!

I will absolutely be using Carrie again. She really knows her stuff!

4 avril 2023
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Réponse de The Holiday Fixer

Thank you so much Nancy for your lovely review. I was certainly kept on my toes, but wouldn't have it any other way. I thoroughly enjoyed planning your epic trip and now I'm sad I no longer have to send you another update :-) I appreciate your business and your kind words. Where to next? Best Wishes, Carrie xx

Noté 5 sur 5 étoiles

Amazing booking experience

Had an amazing experience booking our holiday through Carrie (18 of us on our group booking) . She not only worked hard to get us the best deal for our holiday but also supported us throughout the whole process of us booking our destination wedding. Carrie went over and above what we expected and made the whole process so much easier. She was quick to reply to any correspondences and made us feel like a priority throughout.

1 avril 2023
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Réponse de The Holiday Fixer

Thank you so much Becky for your review. I’m very pleased to read that you had an amazing experience and you felt a priority throughout. It was my absolute pleasure to be part of your wedding planning and experience. We can’t wait to welcome you back again soon. Warmest Wishes, Carrie

Noté 5 sur 5 étoiles

5 Star Experience

We have booked many holidays with Gemma and we keep coming back, as she puts every effort into making it as bespoke to you as she can and as easy a holiday as can be achieved. She is head and shoulders above any one I have used before. For me, she is extremely knowledgeable, friendly, dedicated and caring. Everything you could possibly want from someone who is organising a holiday that makes memories and dreams come true.
Thank you Gemma for all your hard work and dedication, we are eternally grateful for all the wonderful memories you have created for us!

24 mars 2023
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Réponse de The Holiday Fixer

Thank you so much for your wonderful feedback. It is always my pleasure to help you and your family have the best time away, so you can enjoy making those ever lasting memories.

Gemma

Noté 5 sur 5 étoiles

Gemma

Gemma, helped me out with a perfect and brilliant weekend away in Edinburgh. Sorted all travel and accommodation with no stress for me, couldn’t recommend her enough.
Thank you!

1 avril 2023
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Réponse de The Holiday Fixer

Hi Phil & Emily,

It was my absolute pleasure in helping you create a special surprise birthday trip away to Scotland. I’m so glad you both had a fantastic time, creating special forever memories.

Thanks so much
Gemma – Your Holiday Fixer

Noté 5 sur 5 étoiles

Anita the Holiday Fixer fixed it for us!

Anita is friendly and professional. She quickly arranged our family visit to Rome, after I'd struggled to find anything suitable with other operators. The hotel was top notch and transfers to and from the airport were seamless. She listened, and ensured all our needs were met! I recommend her services, and look forward to booking our next holiday!

8 août 2022
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Réponse de The Holiday Fixer



Hi Verona,

Thank you so much for your kind review. I really enjoyed assisting you and your family - it was my absolute pleasure.

I’m so glad all of your needs were met and you made Some fantastic memories with your family.

I look forward to booking your next trip !
Anita 

Noté 5 sur 5 étoiles

Beautiful trip to Costa Rica!

We had an amazing hoilday in Costa Rica! All areas were covered from transfers from airport, different hotels and excursions. We stayed in some stunning hotels it really was the hoilday of our dreams. Jo was always on hand to ensure the hoilday was planned to the finest detail including all activities we wanted to do and places we wanted to visit.

27 décembre 2022
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Noté 5 sur 5 étoiles

Joanna was excellent at sourcing…

Joanna was excellent at sourcing multiple options for a family of 4 for a special Easter break with particular requirements. She was very good at starting with a wide range of options and helped us narrow them down until we got to a few, which she was brilliant at helping us compare the remaining options down to the best choice for us. We are looking forward to a wonderful holiday and will definitely be using her services again. Highly recommended.

16 décembre 2022
Avis spontané

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