Entire experience was over the internet and phone from the United States. They couldn’t have been more helpful. Initial ear piece bought as a surprise for my wife was too small. Was able to exchange w... Voir plus
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Thank you for giving us the opportunity to purchase Maria Nilsdotter's creations in Israel! Thank you for shipping your orders to Israel! 🇩🇰❤️ Tak fordi I giver os mulighed for at købe Maria Nils... Voir plus
L'entreprise a répondu
Great customer service- questions via chat room were answered quickly and item arrived as per delivery details on website. Very pleased with my product as I’ve been searching for ages for just the rig... Voir plus
L'entreprise a répondu
Første gang jeg handlede med The Jewellery Room, men bestemt ikke sidste. Havde booket en tid, da jeg skulle købe smykke til min datter, der fylder 18 år slut august. Fik virkelig god bet... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
The Jewellery Room is the global home for fine designer jewellery, based in Copenhagen. Founded in 2020 by sisters Pernille and Charlotte, who each bring more than 20 years of experience in the jewellery industry, our mission is to connect customers around the world with carefully selected independent jewellery designers. Every piece in our collection is handpicked by our jewellery experts, chosen for exceptional craftsmanship and timeless design. We work closely with each of our designers to ensure that the jewellery we offer is of the highest quality – pieces made to last a lifetime. With a strong commitment to responsibility, we review each designer against strict criteria to ensure their sourcing and production reflect our values. This means you can wear every piece with pride. We know that buying jewellery is often a meaningful decision, whether it’s a way to celebrate yourself or a loved one. That’s why customer satisfaction is at the heart of everything we do. Our goal is not only to ensure that every purchase feels safe and special, but also to build long-lasting relationships with customers who return to us with confidence. At The Jewellery Room, we are honoured to guide you through your jewellery journey – and we look forward to being part of your story.
Coordonnées de contact
Møntergade 16, 1116, København K, Danemark
- customercare@thejewelleryroom.com
- thejewelleryroom.com
4,7
Excellent
692 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de The Jewellery Room
Dear Frank,
We’re delighted you’re happy with the quality and the quick delivery. If you ever need sizing, styling, or care advice, we’re here to help. We look forward to welcoming you back next time. 💎
Die Lieferung ist bequem und die Teile…
Die Lieferung ist bequem und die Teile sind sehr gut.
20 octobre 2025
Réponse de The Jewellery Room
Vielen Dank für Ihre positive Bewertung 🌟 Es freut uns sehr zu hören, dass Sie mit der Lieferung und der Qualität unserer Schmuckstücke zufrieden sind 😊
Very good online store, fast delivery
Very good online store, fast response and delivery, very nice product
20 octobre 2025
Réponse de The Jewellery Room
Thank you so much for your kind words 🤗
We’re delighted to hear you had such a good experience with our service and love the jewellery.
We hope to welcome you back soon for your next beautiful piece! ✨
Réponse de The Jewellery Room
Dear Leonardo, Thank you for your review, we hope to be able to welcome you at The Jewellery Room again soon 😊
I cannot praise this store enough
I cannot praise this store enough. My necklace is exquisite! Exactly as described and it can beautifully packaged and in quick time. There is so much choice here, with unique and contemporary pieces from individual and super - stylish designers , which is what first attracted me to The Jewellery Room and I shall be making more purchases , for sure. Thank you so much star 🌟 🌟🌟🌟🌟🤩🤩🤩
25 octobre 2025
Avis spontané
Réponse de The Jewellery Room
Dear Joy,
Thank you so much for this amazing review 💫
We’re absolutely thrilled to hear how much you love your necklace — and it makes us so happy that you appreciate our collection of unique and contemporary designer pieces.
We can’t wait to welcome you back for your next jewellery treasure! ✨
Warm wishes,
Jennifer
The Jewellery Room
Jeg skulle ombytte en vare og jeg fik…
Jeg skulle ombytte en vare og jeg fik en rigtig god og hurtig vejledning i, hvordan jeg kunne gøre det. Det var nemt og enkelt og jeg oplevede en god service i hele processen. Det tog dog lidt lang tid med ombytningen.
7 octobre 2025
Réponse de The Jewellery Room
Kære Charlotte,
Tak for din venlige anmeldelse, vi er glade for at alt gik glat, og at ombytningen også lykkedes til sidst 😊
Mange venlige hilsener
The Jewellery Room
Réponse de The Jewellery Room
Kære Cathrine,
Tak for din søde anmeldelse, vi vil glæde os til at byde dig velkommen en anden gang 🤗
Venlig hilsen
Jennifer
The Jewellery Room
Hurtig levering og fint smykke
6 octobre 2025
Réponse de The Jewellery Room
Kære Anette,
Tak for din anmeldelse, vi håber du vil elske det smukke smykke ✨
Venlig hilsen
The Jewellery Room
Réponse de The Jewellery Room
Dear Gordon,
Thank you so much for your review 😊
We’re thrilled to hear the product, communication, and delivery hit the mark.
Hope to welcome you back to The Jewellery Room again soon! ✨
God pris og hurtig levering
3 octobre 2025
Réponse de The Jewellery Room
Kære Stefan,
Tak fordi du tog dig tid til at anmelde os, vi er glade for at alt levede op til forventningerne 😊
Rigtig god weekend ☀️
Réponse de The Jewellery Room
Kære Christel,
Mange tak for din søde anmeldelse, lad os endelig vide hvis vi kan hjælpe dig en anden gang 😊
Venlig hilsen
Jennifer
The Jewellery Room
Réponse de The Jewellery Room
Kære Søren,
Tak for din venlige anmeldelse, vi håber at byde dig velkommen hos The Jewellery Room igen snart 😊
Fantastisk service ☺️ hurtig levering og…
Fantastisk service ☺️ hurtig levering og flot ring som levede 100% op til forventningen..
1 octobre 2025
Réponse de The Jewellery Room
Kære Bente,
Tak for din venlige anmeldelse, vi er så glade for at du elsker den smukke ring. Lad os endelig vide næste gang vi kan hjælpe dig 🤗
Venlig hilsen
Jennifer
The Jewellery Room
En god oplevelse at handle med Jewellry…
En god oplevelse at handle med Jewellry Room
22 septembre 2025
Réponse de The Jewellery Room
Hej,
Mange tak for din venlige anmeldelse, vi vil glæde os til at hjælpe dig en anden gang 😊
Venlig hilsen
Jennifer
The Jewellery Room
Delivered a fantastic product
Delivered a fantastic product. as advertised and promised
15 septembre 2025
Réponse de The Jewellery Room
Thank you so much for your kind review, we hope the jewellery will bring you joy for years to come 🤗
You can be proud of your products
You can be proud of your products! Modern, good quality, on point :-) suits soo good 🥰
19 septembre 2025
Réponse de The Jewellery Room
Thank you so much for your wonderful words 🥰
We’re so happy to hear that you love the design and quality – it means the world to us! Enjoy wearing your new jewellery 💎
Réponse de The Jewellery Room
Dear Anna,
Thank you so much for your kind review ✨
We’re thrilled to hear that you’re happy with the quality of your jewellery and the fast delivery. We hope you’ll enjoy your piece for many years to come 💎
Helt fantastisk service......
Helt fantastisk god og personlig service. Da min ordre hastede, gjorde man alt hvad man kunne for at imødekomme mine ønsker, det lykkedes og jeg modtog varen inden for ganske få dage :)
16 septembre 2025
Réponse de The Jewellery Room
Kære Nina,
Tusind tak for din venlige anmeldelse, det betyder meget for os 🤗 Vi glæder os til at hjælpe dig en anden gang.
Venlig hilsen
Jennifer
The Jewellery Room
Good online shopping experience and…
Good online shopping experience and amazing customer service
27 août 2025
Avis spontané
Réponse de The Jewellery Room
Dear Søren,
We’re thrilled to hear that you had a great shopping experience and that our customer service made a positive impression. It truly means a lot to us 💎
Have a great day 🤗
Best wishes,
Jennifer
Thejewelleryroom.com
I bought this as a birthday present for…
I bought this as a birthday present for my wife and from the website I was able to get exactly the right style and size. It is a beautiful ring and just what was asked for. Thank you for making it so easy
15 septembre 2025
Avis spontané
Réponse de The Jewellery Room
Dear Ian,
Thank you so much for your kind review ✨ We’re delighted to hear that you found the perfect ring for your wife’s birthday, both in style and size. It makes us so happy to know it was just what you were looking for 💍
We truly appreciate you choosing us, and we hope the ring will bring joy for many years to come 💎
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