Fantastic Customer Service. Around 6 months after buying some led candle bulbs from The Led Specialist,one of the bulbs started to flash. I contacted the Led Specialist and Martin sent me a new bulb... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
fantastic service and support. dealt with post purchase issues quickly and without any trouble so I feel confident buying from them in the future. Martin and David have both been brilliant Irfan
Light supplied in good condition. Design is modern with easy bulb change. Dusk Dawn operation is ok. Need 2 people to install correctly as the light requires terminal block connection. One to hold lig... Voir plus
Rang them at 1500 hrs on Friday 31st May to see if by using RM Special Delivery, which was a cost option, if they could definitely get my two outside Phillips Raccoon LED stainless steel light... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
The LED Specialist is the UKs largest stockist of LED Lightbulbs*. The LED Specialist only sells reliable LED lighting brands which you can trust for performance, longevity and quality. These brands include Philips LED lightbulbs, Osram LED lightbulbs, LEDvance LED lightbulbs, Segula LED lightbulbs, Calex LED lightbulbs, Integral LED lightbulbs, Plumen LED lightbulbs, Bell LED lightbulbs and Crompton LED lightbulbs, plus many more.
Coordonnées de contact
121 Loverock Road, RG30 1DZ, Reading, Royaume-Uni
- 01189507125
- sales@theledspecialist.co.uk
- theledspecialist.co.uk
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Fast delivery!
Great prices, great customer service
Great prices, item promptly delivered. Unfortunately the item arrived broken (Royal Mail fault) but the LED specialist sorted the issue very quickly. Will definitely use again. 👍
Good choice of led bulbs
Good choice of led bulbs and the adaptors were in stock too. They arrived very promptly
Outstanding Support
Outstanding support from Andrew who helped me find a match for some ten year old leds previously installed in my home.
Product as described
Product as described, order fulfilled within 48 hours at an excellent price. I couldn’t have asked for more.
I'd bought a new light fitting from…
I'd bought a new light fitting from argos and was confused by the LED bulb sizes....I had no clue. Consequently I bought what I thought was correct from Tesco ...wrong. Light given out wouldn't light a shed up.
Did a search online for help and first 2 places offered little or no help. Sent the same email to "TheTheLEDspecialist" and got a reply within half an hour. Andrew suggested that I'd probably got the maximum wattage wrong and asked for the product barcode.
I duly sent this in and the following morning I got a comprehensive email giving the product details spec of bulbs and 3 recommendations for bulbs near to the Halogen size I'd previously had.
I ordered the brightest one and they came next day. Light was perfect but my partner decided she'd prefer the softer light.
I got back to "TheLEDspecialist" and told Matthew this time what I'd like to do and he sorted the new bulbs, sent out the invoices and said once I get the new bulbs just return the first set in all original packaging with the invoice and they'll refund my payment.
Can't fault the service, the information and the people who I dealt with here. If only all businesses were run like this. If they are this good at selling just 3 bulbs then I can't even imagine how good they are at a full lighting package. Just a fantastic experience and I can't thank them enough or praise the service. They are now my one stop shop for anything LED and lighting.
My advice is don't bother with anywhere else, use these guys and I promise you won't be disappointed. Well worth 100 stars let alone 5. Thank you.
LED lamp
Needed a special led lamp quickly. Paid a bit extra for 24 hours delivery. Lamps are a bit expensive but they’re not easy to get hold of so the service is quick & efficient
Bright and functional
Bright and functional. Don't notice the difference between this and old halogen lighting.
Dealing with David was easy
Dealing with David was easy, professional and always helpful
website keeps emptying my basket and…
Website keeps emptying my basket and does not remember settings for inc/ex VAT.
That said they have a good range of bulbs that you won't get in many places.
SCAMMERS. Do NOT use this company.
SCAMMERS. Do NOT use this company.
Ordered a product, no confirmation was sent. Waited over a week and no communication. Had to contact them myself. Was then told they were listing and selling a product on their website which they didn't actually have. Was told they would rectify it and remove the product from the website – which never got removed. Was promised they would keep in touch and let me know the following week with an update of when they would expect the product in, while still keeping my money, but they never contacted me.

Réponse de The Led Specialist
Really knowledgeable about their products
They know everything about their products and what you might need. They also go above and beyond to send the right product at the right price to you.
Apologies for poor review of incorrect company.
Apologies for review attributed to yourselves. It has been listed,as you point out to incorrect company. It should have gone to led bulbs as previous reviews.
Sorry again for this. I have reviewed as 5 stars for the professional way you have dealt with my incorrect review. Phil

Réponse de The Led Specialist
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







