Loungers Avis 

Went to Petersfield branch on Sunday, very busy, took an hour for the food to come. Food was average at best, overall experience was disappointing.

Pontico Lounge Chepstow - Lovely staff, but haloumi burger arrived cold, in a cold bun. Fries were only luke warm. 2 stars for the staff and ambience.

This was an gift from a friend as it was my birthday. Cauliflower Soup was inedible, didn’t know what I was eating. My friend ordered the same, as vegetarians soup seemed a safe bet. It was inedible- deserts were meagre, uninteresting. To wash the taste of the meal away I ordered apple juice. I couldn’t believe I was served up with what tasted like clear concentrated apple juice with a straw!

How does this restaurant get away with this poor quality food?

Best was a Friendly waitress Claudia who stuck birthday candles in our desserts and courageously sung happy birthday with our coaxing.

Felt ill the following morning- just drank water to settle my stomach before a train journey back to London.

A pity there is such poor competition for affordable good restaurants in Totnes

Helpful staff , quick service , regular food and regular prices.

We visited the Bicester lounge this evening. The food was excellent, plenty of it nicely laid out, and the starters were clearly labelled what was GF and what wasn't which was really helpful and greatly appreciated by my sister-in-law. The disappointment was in the takeaway we got for my daughter. The chips were dried out, and the coleslaw was missed out. Also missed out with the extra lettuice. That is why my review is four rather than five. The meal itself however as I have said was excellent and great staff.

The staff are always friendly and welcoming at the valero lounge witham. We enjoy the quiz nights and the occasional lunch. I brought my friend along who loved the place and the planned themed bingo night that's coming soon.

I've visited Visto Lounge in Torquay and was really impressed but since the Paignton one opened called Costero, I've been in there several times and it's always a pleasure to go for a meal.
As I have food intolerances and being vegan, it's difficult to trust the quality and standard of places so eating out was just not possible. Now with the exceptional service in The Lounges, I'm so happy that I can get lovely, fresh food and they really take food allergies seriously which is the way it should be.
I would recommend The Lounges to anyone. They are a breath of fresh air and I'm so pleased that they are doing so well and have so many Lounges dotted around.
The Costero staff are so friendly and professional but laid-back and cheerful too. They seem to enjoy their jobs so I guess The Lounges is a good company to work for.
I'm really impressed and I wish them great success.
Thank you, Costero Lounge x

Awful visit to Orsino Lounge.

Cold Sweet Potato Fries and then when they were brought back, they had just been fried further more until almost burnt!

Embarrassingly small portion of Prawns that tasted like Rubber Bullets.

Love the concept but second poor experience in recent weeks. The other was at Bruto Lounge.

Offered free drinks but didn’t want to stay.

Maybe one more try at a visit, but it seems the eye is off the ball with the recent company deal and money is coming above the customer offer.

Well that’s my opinion based on the slide in standards. Hope am wrong.

It is in my line of work to write reviews and reports. And in this line of work I have never been so stunned and filled with disappointment at having to write this review and subsequently my report regarding Valero Lounge, Witham.
My concerns are not about the food which in itself is actually great with plenty of options including gluten-free, vegetarian and vegan. Although with one member of staff you are likely not to receive your exact order.
My complaints are with the staff who initially appear extremely polite, nice and friendly on the surface and then with no apparent reason or explanation are completely off and rude.
Overall I have found the staff unprofessional and immature. And the whole experience has left me feeling sick, undervalued as a customer and highly unwelcomed.

We came for brunch - the food and service was amazing !! And for someone who is GF this was heaven. Made a loop of Hertford and came back here to grab some more cocktails and amber served us again- so polite and lovely to chat to. 10000% recommend!

Fantastic gluten free lunch today at Fossato Lounge Kenilworth. My daughter and granddaughter also thoroughly enjoyed theirs too! The tapas was small but delicious. The gluten free sundae was to die for and the nicest I’ve ever tasted. 5 stars to whoever’s running it and their staff. I’ll be back!!! Also will put on gluten free Facebook post.

Would like to have given it, more, but limited evening menu, but I have to say we were treated very well last night, a meal was sent back cold, but they did a new hot one, gave us a drink and a dessert, very nice chap (sorry didn't catch his name) very helpful.

Cadno in Neath has gone downhill. Last couple of time the app hasn’t been working, queues for drinks and food are chaos, service is appalling. Staff just look stressed and ignore you and the food is just blah. Really disappointing.

Perfect service and breakfast at North Street Bristol. Must be the best lounge !

Clacton on Sea Martello Lounge has a fantastic location overlooking the sea. That is the one and only good thing about the place.
Majority of staff look scruffy unwashed and unenthusiastic. Very slow to clear tables. Staff appear to be virtually untrained.
Hygeine lacking . Open plates of cakes sitting beside the till . In a perfect position to be sneezed and coughed on.

Food awful. Smothered in sauce. Cutlery cups etc all grubby.

Could be a great place just needs a new manager with high standards.

Calico lounge, Chorley, Lancashire
Comfortable surroundings, pleasant staff, but in my opinion, utterly dreadful food.
Top tip, use the place for drinks only.

Always a good experience at Livro lounge. Good food, sometimes a bit of a wait at busy times.

The Alto lounge in Caversham was lovely! The girls in there were very polite and friendly and it was great service. Would recommend.

Over the last few weeks, went to visit my sister in Glossop, which has a loungers pub which was called Pico lounge, I used to live in Glossop and visited Pico Lounge a many times,

So decided to have dinner at this location, expecting a good value for money dinner, from our past experiences, when we arrived we was shocked to find that we had to order from a online menu system, when we ordered our food we was meet with a tip for food system, 8% 12% or 15% of our total bill, we also had an option not to leave a tip, since we didn’t experience the level of service, I didn’t leave a tip, when the food arrived, it wasn’t to the same value for money we expected in the past, when I ordered a Lounge burger and fries, the fries was served in a small cup, and in the past was served in a much larger metal box with many more fries in, and the Egg and sausage muffin wasn’t substantial.

Loungers in Llandudno. We have just spent 4 days and came across the Loungers when looking somewhere for coffee to get out of the rain.
Staff very pleasant and helpful, as it was getting towards lunchtime we decided to stay and eat. My husband had the Buddha Bowl which he really enjoyed, plenty to eat and I just had the tuna melt sandwich which was well presented and tasty. I apologised for hogging the table but we were told to stay as long as we needed to get out of the wind & rain. We will certainly visit again when next in Llandudno. When my husband asked what the building was originally we were informed of what is was before and had been earlier