Metzi Avis 

My money is gone never received my order , scammers

I’m extremely frustrated with the lack of communication. I’ve been waiting for my bracelet for a very long time, and every time I ask for an update, I get no response.

At this point, I’m starting to believe I’ve been scammed. It honestly feels like you’ve taken my money and disappeared. If you are a legitimate company, then please prove it by responding and giving me a clear update on my order immediately.

This level of customer service is completely unacceptable.

Had a great experience, purchased a chain bracelet and it was beautiful with great quality. They helped adjust my order quickly via email and it arrived on time. Already making another purchase.

My ember set is absolutely beautiful. Super fast shipping and excellent customer service. Overall very happy with my purchase.

I got the red gem and black tennis bracelet. Very impressed with the colour which looks exactly like the video ads. Also I've purchased tennis bracelets online before and they always feel flimsy, but this one has a solid clasp.

One tip: the large stone size makes it tightee than expected. I'm usually an 18cm, but it fits snugly. I suggest sizing up.

It’s on point brought my whole outfit together, everybody was asking about it. Affordable and worth it.

I ordered a couple of pairs of earrings from this company I found on instagram. I didn’t realize that I chose the “non-tracking shipment” option. I sent an email asking about tracking and within one day of it being sent I got a response from one of the founders which a very nicely worded email explaining to me my situation and he even put in a ticket for me order. They just earned themselves a life long customer. 10/10 would recommend!

I love the black bracelet. My one issue is that the clasp is so hard to work. I always need to have someone assist with getting it on. Also very hard to take off at time - its very tricky.

Placed an order with an estimated delivery date of 7 days post order. The tracking info was not working which was unfortunate but after requesting a correct tracking number, I was just sent a link to a royal mail tracking page. So I was unable to see the delivery status.
12 days on and still no tracking info, no delivery, no response to an email requesting an update or refund.
Very disappointing and think I may have fallen foul of being scammed from an instagram advert.

Love it, the only complaint is that the chain catches me neck hair often. Other than that amazing looking and feeling

The order shows had arrived in the United States in Chicago on June 5. However, I have not received any order and the order shows not delivered. The USPS believes the package is now lost. And I’ve contacted support and have not heard back. Very disappointing of this scam.

The items are beautiful and came packaged great! Will definitely order again!!

I been looking for a bracelet necklace combo for a while and something that won’t tarnish or change color and turn my skin green I been wearing them both for a while and love it I don’t take the bracelet off but and it been staying in perfect condition and the gemstones are my favorite color red customer service is really fast as well I lost my cleaning cloth and they responded really fast about it which is so nice to see

Updating my original review, they did get back to me and have sent two new chains. Good customer service, hopefully these two will hold up better. Great looking chains.

Great experience overall. My original shipment got lost and they quickly sent a replacement free of charge with expedited shipping. The piece is strong and beautiful just as expected and is a great compliment to my ink!

I have purchased several items from Metzi which has included items from the gem collection and I have loved every one of them, beautiful and brilliant quality, I have left reviews reflecting this. HoweverI can now leave an excellent review re their customer service. I had a small issue 2 months after my latest purchase and I received a reply to my email within an hour of sending it. Within 3 days I received a replacement item. Great customer service, thank you, highly recommend this company

Quality jewelry, quick delivery. I’ve made two orders and have been please each time.

Fast delivery, very nice packaging and great quality. Highly recommend!

I'm received my bracelet beautiful heart bracelets. It took me a few minutes to figure in closing the lock finally I did. It had a secure lock. Thank you .

A beautifully crafted piece from metzi. It just enhances your look right away. A perfect dressing only could be given final touch with accessories like metzi bracelets. The lock not so great but whole frame and stones are top notch