Actually a really good experience. Very helpful and friendly staff at the Sutton-in-Ashfield branch. Especially Sarah. She explained everything about ISA's. All set up with ease. The next day I had a... Voir plus
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The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Voir plus
L'entreprise a répondu
The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Voir plus
L'entreprise a répondu
Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Voir plus
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À propos de l'entreprise
À propos de Nottingham Building Society
Écrit par l'entreprise
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Coordonnées de contact
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Royaume-Uni
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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Really welcoming hospitality.
Really welcoming hospitality.
Given good information on saving account I wanted to open.
Swift transaction which gave me confidence to keep on using the Arnold branch.
26 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience. It's great to know everything was handled efficiently and that your visit gave you the confidence to continue saving with us! We look forward to welcoming you again.
Kerry-Customer Team
Friendly staff
Friendly staff, good advice, no waiting. And most importantly having a person to talk to face to face rather than a call centre or a bot
28 septembre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to share your experience John. We're pleased to hear you received helpful guidance without any delay, and that having the opportunity to speak with someone in person made a real difference. Building personal connections with our members remains at the heart of what we do, so your feedback is greatly appreciated.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your kind comments. We're glad your visit left such a positive impression and that everything was handled smoothly from start to finish. Creating a comfortable and approachable experience for our members is incredibly important to us, so it's great to know that came across during your interaction!
Kerry-Customer Team
The staff at the Sutton in Ashfield…
The staff at the Sutton in Ashfield branch are always welcoming and knowledgeable.
They show interest in clients and their requirements rather than just making you feel like you’re a number.
I would highly recommend the team !
30 septembre 2026
Réponse de Nottingham Building Society
Thank you for your feedback, we're delighted to hear that our team is always welcoming and knowledgeable, and that you feel valued and understood. We truly appreciate your recommendation! Amanda - Customer Team
We have always chosen Nottingham…
We have always chosen Nottingham building society above anyone else. Tha staff are friendly and very efficient. Never had a problem
22 septembre 2026
Réponse de Nottingham Building Society
Thank you for your review, we're so pleased to hear that you've consistently chosen us and that our team has always provided friendly and efficient service. It's fantastic to know you've never had a problem, and we truly appreciate your loyalty. Amanda - Customer Team
Réponse de Nottingham Building Society
Thank you for your kind feedback. We're so pleased to hear that our team made such a positive impression and provided you with helpful service. We appreciate you taking the time to share your comments. Amanda - Customer Team
I have used the Nottingham off and on…
I have used the Nottingham off and on for20 plus years,but savings rates are much better now so I have returned. The staff are brilliant so friendly and knowledgeable and most of them have been there for years at the Louth branch.special thanks to Julie who opened my account.
28 septembre 2026
Réponse de Nottingham Building Society
Thank you for returning to us, we're delighted to hear that our Louth branch team, especially Julie, made such a positive impression with their friendly and knowledgeable service. We truly appreciate your kind words. Amanda - Customer Team
Friendly and informative service
Can't remember the ladies name, but she was friendly, funny and very helpful, she helped me sort out my app. Explained the new Triple account, which I'm now set up online.
I have no problem recommending Nottm Building Soc. to friends and family.
24 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your positive experience. We're delighted to hear that our colleague was so helpful in setting up your app and explaining the new account. It's wonderful to know you'd recommend us to your friends and family. Amanda - Customer Team
Good customer environment and service
21 septembre 2026
Réponse de Nottingham Building Society
Thank you for your kind feedback. We're delighted to hear that you enjoyed our environment and received excellent service during your visit. Your comments are greatly appreciated. Amanda - Customer Team
Great comminicarion and letting me know…jeanette Foster
Great comminicarion and letting me know of all services provided
28 septembre 2026
Réponse de Nottingham Building Society
We're so pleased to hear that our communication was clear and that you felt well-informed about all the services we provide. Thank you for the 5 star review. Amanda - Customer Team
Réponse de Nottingham Building Society
Thank you for your kind feedback. We're delighted to hear that you found our service polite and informative. Providing clear information and a positive experience is very important to us. Amanda - Customer Team
Every time I try to move money it won’t…
Every time I try to move money it won’t let me 😡
Been lots of issues with the banking app over the last month!
Even spent over 30 minutes in your branch still issues
30 septembre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to share your feedback. We're sorry to hear about the difficulties you've experienced when trying to move money and appreciate how frustrating this must have been.
Thank you for raising this with. We are looking into the matter as a priority and will be back in touch with you once we have more information to share. We appreciate your patience and the opportunity to put things right. Best wishes Amanda - Customer Team
Very satisfied with customer relations…
Very satisfied with customer relations and very helpful.All in all a very good experience.
29 septembre 2026
Réponse de Nottingham Building Society
Thank you for your wonderful review Susan! We're so pleased to hear that you had a very good experience and found our customer relations helpful. We truly appreciate you taking the time to share your positive feedback. Amanda - Customer Team
Happy days
Only bank let in Brigg
The situation in the town
Cashier fairly good at the shop
21 septembre 2026
Réponse de Nottingham Building Society
We're glad to hear that our presence in Brigg is appreciated Richard and that our cashier provided good service. We value your feedback. Amanda - Customer Team
Very courteous, well informed visit to Nottingham B.S.
The Gentleman whom we saw was brilliant....Excellent manner, no pressure, no rushing and explained everything in detail to us...We are elderly and he took great care in making sure we fully understood and offered advice...Can't praise him enough....Many thanks
18 septembre 2026
Réponse de Nottingham Building Society
Thank you for your wonderful feedback Christine. We're so pleased to hear that our colleague provided such excellent service, taking the time to explain everything clearly and offering helpful advice. Amanda - Customer Team
Réponse de Nottingham Building Society
Thank you for your feedback Sandra. We're so pleased to hear that you found it easy to get started, that our rates were good, and that our team was helpful. We appreciate you taking the time to share your positive experience. Amanda - Customer Team
Your staff at the Dereham branch are…
Your staff at the Dereham branch are maverlous and are a credit to your company I give 10/10 Thanks for the service you have given. Mr. Mrs Harding
29 septembre 2026
Réponse de Nottingham Building Society
We are delighted to hear such great feedback about our Dereham branch staff. We truly appreciate you taking the time to share your positive experience with us. Thank you for your kind words. Amanda - Customer Team
Simple straightforward to navigate Good…
Simple straightforward to navigate Good looking easily seen app logo
21 septembre 2026
Réponse de Nottingham Building Society
Thank you for your feedback. We are so pleased to hear that you find our app easy to navigate and appreciate the design of our logo. Amanda - Customer Team
North Hykeham Branch Lincoln - all good!
Visited North Hykeham Branch, Lincoln for Saturday apointment with Tracey to sort an ISA transfer. She was helpful and friendly - and efficient. All done in 30 mins or so. The Nottingham could help me with an immediate need that another Society could not perform; hence they got the business.
26 septembre 2026
Avis spontané
Réponse de Nottingham Building Society
We are so pleased to hear about your positive experience at our North Hykeham branch and that our team could efficiently assist you with your ISA transfer. Thank you for sharing your kind words. Amanda - Customer Team
We had a fast friendly and efficient…
We had a fast friendly and efficient service. Thank you.
16 septembre 2026
Réponse de Nottingham Building Society
Thank you for your kind feedback. We're so pleased to hear you received fast, friendly, and efficient service. We appreciate you taking the time to share your positive experience. Amanda - Customer Team
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