The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Actually a really good experience. Very helpful and friendly staff at the Sutton-in-Ashfield branch. Especially Sarah. She explained everything about ISA's. All set up with ease. The next day I had a... Voir plus
Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Voir plus
L'entreprise a répondu
The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Voir plus
À propos de l'entreprise
À propos de Nottingham Building Society
Écrit par l'entreprise
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Coordonnées de contact
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Royaume-Uni
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
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The interest rate was good and I opened…
The interest rate was good and I opened easily in branch.
1 octobre 2026
Réponse de Nottingham Building Society
Thank you for your feedback. It’s great to hear you found an account with a rate that suited you and that everything was set up smoothly in branch. Thanks for choosing us for your savings.
Kerry-Customer Team
Welcoming and helpful staff at the…
Welcoming and helpful staff at the Sheffield branch. Straightforward process for the transaction required.
24 septembre 2026
Réponse de Nottingham Building Society
HI Pat, thank you for your lovely feedback. It’s great to hear that our Sheffield branch team made you feel welcome and helped make everything straightforward from start to finish. We’ll be sure to share your kind comments with the colleagues there.
Kerry-Customer Team
Very good customer service
Very good customer service
Giving confidents & understanding
21 septembre 2026
Réponse de Nottingham Building Society
Thank you for your great feedback. It’s so nice to hear that the support you received helped you feel reassured and confident in your decisions. We really appreciate you sharing your comments with us.
Kerry-Customer Team
very helpful young lady
24 septembre 2026
Réponse de Nottingham Building Society
Thank you for your kind feedback Maureen. It’s great to hear that our colleague was able to help and make your visit a positive one. We’ll be sure to share your lovely comments with the team.
Kerry-Customer Team
My transfer was easy to do
My transfer was easy to do, done in good time, with no problems
16 septembre 2026
Réponse de Nottingham Building Society
Hello Kate, thank you for taking the time to share your feedback. It’s wonderful to hear that your transfer was handled smoothly and that everything was completed promptly. We know how important it is for these processes to be straightforward, so it’s great to know your experience was such a positive one. Thanks for trusting us with your savings. Kerry-Customer Team
Very easy to set up account and down…
Very easy to set up account and down loading the app
16 septembre 2026
Réponse de Nottingham Building Society
Thank you for your lovely feedback. It’s so nice to hear that getting your account up and running was straightforward and that you were able to download the app with ease. First impressions matter, and we’re really pleased your journey with us got off to such a smooth start. Thank you for choosing us for your savings.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for taking the time to leave a review Dave. We know how important it is for things to be simple and seamless, so it’s great to hear you had such a positive experience.
Kerry-Customer Team
Professional, friendly advice . . .
Molly was extremely helpful in a prior phone call and then when I went into the branch. I felt so pleased when I left as I had decided what to do with Molly’s advice.
28 septembre 2026
Réponse de Nottingham Building Society
Thank you so much for your lovely feedback Kathryn. It’s fantastic to hear that Molly was able to support you both over the phone and in the branch, and that her guidance helped you feel confident about your decision. Knowing you left feeling reassured and positive is exactly the customer experience we aim for! We'll make sure your kind words are shared with Molly.
Kerry-Customer Team
Staff at branch offices were brilliant.
21 septembre 2026
Réponse de Nottingham Building Society
Hello John, thank you for taking the time to share your feedback. It's wonderful to hear that you had such a positive experience with our branch colleagues. We'll be sure to pass on your kind comments. Thank you for choosing to save with us.
Kerry-Customer Team
Welcoming and knowledgeable staff
Welcoming and knowledgeable staff. Still got a presence in the High Street
30 septembre 2026
Réponse de Nottingham Building Society
Thank you for your feedback. It's great to hear you found the team approachable and able to provide the information you needed. Having a presence on the high street remains an important part of how we support our members, so it's wonderful to know this is valued. We appreciate you taking the time to share your experience.
Kerry-Customer Team
Helina is excellent can I just add
Helina is excellent can I just add, amazing and great customer care! Opened three accounts as she was so efficent Annemarie
25 septembre 2026
Réponse de Nottingham Building Society
Thank you, Annemarie, for your lovely feedback. We're so pleased to hear that Helina made such a positive impression during your visit. Providing clear guidance and a smooth experience is what we aim for, and it's wonderful to know her support gave you the confidence to open multiple accounts. We'll be sure to share your kind comments with her and the team.
Kerry-Customer Team
Going to open an account on Saturday
On Saturday I went into the Nottingham Building Society to ask about the Money Saver product that was in the window for Money Saving Week. I was asked what the rate was and I said 4.25. It was found. I also had to go through a electronic check which was successful. It didn't take long to open and was straight forward.
26 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience Rachel. We're pleased to hear that opening your new account was a straightforward process and that our team could help you find the right product during your visit. It's great to know everything was completed efficiently, allowing you to get your account up and running with ease. We appreciate your feedback and support.
Kerry-Customer Team
Every time we go in the staff are…
Every time we go in the staff are always very helpful.
Your interest rates are good too.
24 septembre 2026
Réponse de Nottingham Building Society
Thank you for your kind words and for your continued support Janet. It's lovely to hear that each visit has been a positive experience and that our team consistently provides the guidance you're looking for. We're also pleased that our savings rates have met your expectations. We really appreciate you taking the time to share your feedback.
Kerry-Customer Team
Easy Withdrawal Process
OK, it was only simple transaction (a small withdrawal to my bank current a/c) but the process was so easy and the money was in my bank the next day so we'll done The Nottingham ! A "faster payments" system is the only improvement I can think of (enabling an instant/same day credit to my bank) but I'm not losing any sleep over that not (currently) being available.
23 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience Simon. We're pleased to hear your withdrawal was completed smoothly and that the funds reached your account promptly. It's great to know our Nottingham team made the process straightforward, and we appreciate your suggestion regarding faster payments. Thank you for taking the time to leave your feedback and for your continued support!
Kerry-Customer Team
Opening new Tripple Access ISA Account.This was the first time I had opened…
This was the first time I had opened this sort of account and thinking it was going to be a bit daunting transferring funds etc.Kelly in the brigg branch explained everything really well and nothing was rushed ,Everyone was professional and helpful,Thankyou all.
21 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience. It's wonderful to hear that Kelly helped make opening your Triple Access ISA feel straightforward and easy to understand. Taking the time to guide members through unfamiliar processes is something we truly value, and we're pleased you felt comfortable and well supported throughout your visit.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your feedback. It's great to hear your visit was so straightforward and that you were able to get the support you needed without delay. We know convenience matters, and we're pleased your experience left such a positive impression.
Kerry-Customer Team
Really welcoming hospitality.
Really welcoming hospitality.
Given good information on saving account I wanted to open.
Swift transaction which gave me confidence to keep on using the Arnold branch.
26 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience. It's great to know everything was handled efficiently and that your visit gave you the confidence to continue saving with us! We look forward to welcoming you again.
Kerry-Customer Team
Friendly staff
Friendly staff, good advice, no waiting. And most importantly having a person to talk to face to face rather than a call centre or a bot
28 septembre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to share your experience John. We're pleased to hear you received helpful guidance without any delay, and that having the opportunity to speak with someone in person made a real difference. Building personal connections with our members remains at the heart of what we do, so your feedback is greatly appreciated.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your kind comments. We're glad your visit left such a positive impression and that everything was handled smoothly from start to finish. Creating a comfortable and approachable experience for our members is incredibly important to us, so it's great to know that came across during your interaction!
Kerry-Customer Team
The staff at the Sutton in Ashfield…
The staff at the Sutton in Ashfield branch are always welcoming and knowledgeable.
They show interest in clients and their requirements rather than just making you feel like you’re a number.
I would highly recommend the team !
30 septembre 2026
Réponse de Nottingham Building Society
Thank you for your feedback, we're delighted to hear that our team is always welcoming and knowledgeable, and that you feel valued and understood. We truly appreciate your recommendation! Amanda - Customer Team
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