Nottingham Building Society Avis 

7 168
•
TrustScore 5 sur 5

4,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Voir plus

Noté 5 sur 5 étoiles

Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Friendly and helpful, dealt with efficiently. My dog, Stanley, was welcomed into branch. Please keep branches open, and use passbooks. Many older people like us do not like computerised banking,... Voir plus

À propos de l'entreprise

  1. Société de crédit foncier
  2. aussi dans
  3. Banque d'épargne
  4. Institution financière
  5. Prêteur hypothécaire

À propos de Nottingham Building Society

Écrit par l'entreprise

Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.

You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.

Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.

You can find out more on our website – here are some quick links:

MORTGAGES

SAVINGS

BRANCHES

CONTACT US

Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

7 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

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4,9

Tous les avis

(7 168)

2 121 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Personal service

When you are welcomed by name and with happy faces it is a good start.
Efficient procedures and helpful advice makes a good service.

8 octobre 2026
Noté 1 sur 5 étoiles

On-line password failure

Nottingham Building Society is a pleasure to deal with face to face. However, trying to set up the on-line app is a complete nightmare. The 'one-time' password keeps failing to arrive in a timely manner; each time it fails to arrive after 5 minutes I request another, assuming it must have been lost in the ether. After three tries at trying to get the password to appear in my inbox, I am locked out. I do not have this trouble either with my on-line bank account or my University account, both of which require passwords/pass codes to be sent to my email inbox.

15 octobre 2026
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Réponse de Nottingham Building Society

Thank you for taking the time to share your feedback Janet. It's wonderful to hear that you've had such positive experiences with our branch team and that you enjoy dealing with us in person.
We're sorry to hear about the difficulties you've experienced setting up online access. That's certainly not the experience we want for our members. To help get this resolved, I've asked the Branch Manager to get in touch with you directly to offer support and help you through the setup process. We've also shared your comments with the relevant team, as feedback like yours is invaluable in helping us identify and address issues that may be affecting our members' experience.
Thank you again for bringing this to our attention, and we appreciate your patience while we work to support you. Kerry - Customer Team

Noté 5 sur 5 étoiles

First visit

Hello, this was my first experience with the Nottinghamshire Building Society. Before visiting the branch it was lovely to actually talk to a person on the phone. The staff in branch were friendly and approachable and opening an account was very straightforward.

12 octobre 2026
Noté 5 sur 5 étoiles

Very helpful and friendly in branch

Very helpful and friendly in branch. Pleased to find that we didn't have to make an appointment to see an advisor when we wished to invest in a bond. It was so long winded and inconvenient to come back when it was easily done over the counter Well done!

6 octobre 2026
Noté 4 sur 5 étoiles

Very good

Very good, but always room for improvement

1 octobre 2026
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Réponse de Nottingham Building Society

Thank you for your review Stephen. We’re so pleased to hear things went well for you. We truly value your feedback and agree there’s always an opportunity to make things even better. Thanks for your support and for helping us continue to improve.
Kerry-Customer Team

Noté 5 sur 5 étoiles

Excellent service

Excellent service staff always very helpful and efficient. Rang to make an appointment and as always got an appointment that day. No where else can match such an efficient service !! THANK YOU

7 octobre 2026
Noté 1 sur 5 étoiles

Cannot get the money out of account…

Cannot get the money out of account even though it’s closed

8 octobre 2026
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Réponse de Nottingham Building Society

Thank you for taking the time to leave a review Ingrid.
We're sorry to hear that you've had difficulty accessing your funds. To help resolve this as quickly as possible, I've asked a member of our Online Savings team to get in touch with you directly and provide support. They'll be able to review the details of your account and help clarify what's causing the delay.
Thank you for bringing this to our attention. We appreciate your patience and the opportunity to assist further.
Kerry - Customer Team

Noté 4 sur 5 étoiles

The member of the was very helpful and…

The member of the was very helpful and knowledgeable and curteous. Was dealt with straight away and managed to transfer our ISA successfully.

25 septembre 2026
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Réponse de Nottingham Building Society

Thank you for taking the time to leave such a kind review Nila. We're pleased to hear that your ISA transfer was handled smoothly and that you received clear support throughout the process. I'll be sure to share your lovely feedback with the branch involved. Thank you for choosing us.
Kerry-Customer Team

Noté 5 sur 5 étoiles

Friendly and helpful

Friendly and helpful, dealt with efficiently. My dog, Stanley, was welcomed into branch.

Please keep branches open, and use passbooks. Many older people like us do not like computerised banking, we like to talk to a person.

12 octobre 2026
Noté 5 sur 5 étoiles

Brilliant staff

Brilliant staff! Friendly, knowledgeable, helpful, professional and kind. Even got a cup of tea. Really made me feel at home 😁

10 octobre 2026
Noté 5 sur 5 étoiles

If you want customer care in a bank.

The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after your money from paying bills to savings also investments .

15 octobre 2026

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