The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Actually a really good experience. Very helpful and friendly staff at the Sutton-in-Ashfield branch. Especially Sarah. She explained everything about ISA's. All set up with ease. The next day I had a... Voir plus
Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Voir plus
L'entreprise a répondu
The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Voir plus
À propos de l'entreprise
À propos de Nottingham Building Society
Écrit par l'entreprise
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Coordonnées de contact
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Royaume-Uni
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent service carried out by…
Excellent service carried out by friendly and very helpful staff.
23 septembre 2026
Réponse de Nottingham Building Society
Thank you for your kind feedback. It's great to hear that your experience was shaped by the care and attention of our team. Knowing you felt supported throughout your visit means a lot, and we'll be sure to share your comments with the colleagues involved.
Kerry-Customer Team
Kept me updated every step of the way.
22 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience. Clear communication can make all the difference, so it's great to hear you felt informed and supported throughout. We appreciate you taking the time to leave your feedback.
Kerry-Customer Team
Staff so helpful
The staff member that dealt with myself and my daughter was very professional and very informative and didn’t rush us although there were many customers. All in all the staff ticked every single box.
28 septembre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to share your experience. It’s lovely to hear that both you and your daughter felt able to take things at your own pace, especially during a busy period in branch. Knowing that you left feeling well informed and fully supported means a great deal to us.
Kerry-Customer Team
Staff were very helpful even though the…
Staff were very helpful even though the computers were down
3 octobre 2026
Réponse de Nottingham Building Society
Thank you for your patience during your visit. We know technical issues can be frustrating, so it’s great to hear that our team remained focused on helping you and ensured you still received the support you needed. Your understanding and kind comments are very much appreciated.
Kerry-Customer Team
Online difficulties
Attracted by a good interest rate we attempted to open three accounts. We are not young, baffled by the myriad of information needed including a photo of the reverse of my driving license ! I telephoned the local branch to see if we could go into open the accounts whilst understanding they were to be operated online. That was a no ! So we struggled. Given I suspect people with substantial amounts to invest are old I think some assistance to open the account should be given. Not comfortable with so much information to be held online but guess that’s life.
6 octobre 2026
Avis spontané
Réponse de Nottingham Building Society
Thank you for taking the time to share your experience Barbara. We're sorry to hear that opening your accounts felt more difficult than expected. We understand that online applications can sometimes feel overwhelming, particularly when you're asked to provide identification documents and other personal information.
We appreciate your feedback regarding the support available during the application process. While the security checks are an important part of protecting our customers and their accounts, we recognise that some applicants would benefit from additional guidance when completing the process online. We can see that you have since received support from Stasia, and we hope this helped resolve some of the difficulties you experienced. However, if you need any further assistance, please don't hesitate to contact our Online Savings Team on 0344 481 0933. They'll be happy to guide you through any part of the process that isn't clear and answer any questions you may have.
Thank you again for your feedback. It helps us better understand where we can improve the experience for our customers.
Kerry - Customer Team
The chap was very very polite and
The chap was very very polite and helpful went through all the process in easy to understand language . Highly recommend the Dinnington branch .
5 octobre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to leave such a positive review. It's great to hear that the team at our Dinnington branch made the process straightforward and took care to explain everything clearly. Being able to discuss things in a way that builds confidence and understanding is something we really value.
Kerry-Customer Team
Réponse de Nottingham Building Society
Hi Dave, thank you for your review. It's lovely to hear that our team made your visit such a positive experience. Taking the time to provide support and make members feel welcome is very important to us, and we appreciate you sharing your feedback.
Kerry-Customer Team
Excellent customer service
2 octobre 2026
Réponse de Nottingham Building Society
Thank you for your review Amanda. We're pleased to hear that your experience left such a positive impression. Our colleagues work hard to make every interaction straightforward and welcoming, so it's especially great to hear their efforts were appreciated.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your feedback. It’s lovely to hear that your experience was made so positive by the team you spoke with. We’ll be sure to share your comments with our colleagues, who will appreciate knowing their efforts made a difference.
Kerry-Customer Team
Personal approach
Personal approach from a very professional and approachable member of staff.
30 septembre 2026
Réponse de Nottingham Building Society
Thank you for your kind words. We're pleased to hear that the support you received made such a positive impression. Taking the time to understand individual needs and provide clear guidance is something our colleagues really care about, so it's wonderful to know this was reflected in your experience.
Kerry-Customer Team
Very helpful and efficient customer service.
Very helpful and efficient customer service in pleasant surroundings. Good range of savings options with competitive interest rates available.
25 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your thoughts. It’s great to hear that you’ve found both our surroundings and the support from our team to be so welcoming. We’re also pleased that our range of savings options has helped you find an account that suits your needs.
Kerry-Customer Team
I went into our local Dinnington branch and was…
I went into our local branch and was greeted by friendly staff. The staff member was knowledgeable and sorted my isa transfer . The whole process was easy and it was great to actually have direct contact with a real person !!
23 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience. It’s great to hear that your ISA transfer was handled smoothly and that you felt well supported throughout the process. Having the opportunity to speak with someone face-to-face can make all the difference, and we're pleased our branch team could help make things straightforward for you.
Kerry-Customer Team
Friendly and efficient staff
22 septembre 2026
Réponse de Nottingham Building Society
Thank you for your feedback. It's great to know your visit went so smoothly and that our team made a positive impression. We appreciate you taking the time to share your experience and your comments will mean a lot to the colleagues who helped you.
Kerry-Customer Team
Visited the Eastwood branch
Visited the Eastwood branch, Monday 5 October the two girls on the counter service were very helpful,polite and efficient, thank you both!
5 octobre 2026
Réponse de Nottingham Building Society
Hi Andrew, thank you for taking the time to recognise the team at our Eastwood branch. It's lovely to hear that your visit was such a positive one and that the colleagues who assisted you made the experience smooth and welcoming. We'll be sure to share your kind words with the branch team.
Kerry-Customer Team
Very helpful and excellent staff nice…
Very helpful and excellent staff nice to be able to visit their branch in person.
3 octobre 2026
Réponse de Nottingham Building Society
Thank you for your kind comments Geraldine. It's great to hear that being able to visit the branch in person makes a difference and that our team has been able to provide the support you need. We really appreciate you taking the time to share your experience and look forward to seeing you in branch again soon!
Kerry-Customer Team
The Sheffield branch are really helpful…
The Sheffield branch are really helpful and friendly and give good advice on products available and the best things for you, and the Nottingham are very competitive on savings.
10 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your experience Beverley. It's great to hear that you've been able to benefit from the support offered by our Sheffield team when exploring your options, while also finding our savings products offer the value you're looking for. Thanks for choosing us.
Kerry-Customer Team
The staff were very knowledgeable
The staff were very knowledgeable, professional and took their time to make sure we understood the options available. Going that extra mile to ensure we were getting the right product.
5 octobre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to share your experience Sue. It's great to hear that our team took the time to guide you through the available options and helped you make an informed decision. Providing the right support and ensuring members feel confident in their choices is something we value highly.
Kerry-Customer Team
Notts not knots
I find the building society very friendly and helpful. I like to go into branch to be able to sort things out. They keep you in the loop and explain everything thoroughly.
16 septembre 2026
Réponse de Nottingham Building Society
Hi Brenda, thank you for sharing your experience. It's lovely to hear that visiting the branch gives you the chance to discuss things face-to-face and leave with a clear understanding of your options. We appreciate your kind words and are pleased our team has been able to support you so effectively.
Kerry-Customer Team
Each time I go into the Nottingham BS I…
Each time I go into the Nottingham BS I am met by smiley, welcoming staff. They are efficient, helpful and kindly. My latest experience was excellent, the young lady engaging in meaningful conversation whilst providing excellent service. Well done.
5 octobre 2026
Réponse de Nottingham Building Society
Thank you for your wonderful feedback Brenda. It's great to hear that each visit is met with such a positive welcome and that your recent experience stood out. We're especially pleased that our colleague took the time to provide both attentive service and a personal touch. We truly appreciate your kind comments.
Kerry-Customer Team
The hole experience was amazing the…
The hole experience was amazing the staff at arnold nottingham are brilliant
5 octobre 2026
Réponse de Nottingham Building Society
Thank you for your kind feedback John. We're so pleased to hear you had such a positive experience. It's wonderful to know the team at our Arnold branch made such a great impression and provided the support you needed. We really appreciate you taking the time to share your comments.
Kerry-Customer Team
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