The order was fulfilled with lightning speed, though the packaging was very difficult to unravel. The product fits very well, though the outer swinging hinge is a bit tighter than the inner ones.... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Actually a really good experience. Very helpful and friendly staff at the Sutton-in-Ashfield branch. Especially Sarah. She explained everything about ISA's. All set up with ease. The next day I had a... Voir plus
Recent refurbishment perfect, light airy Greeted by Chris the Manager very welcoming and put me at ease Dealt with Brendan patient, professional and explained all process Well done everyone, anoth... Voir plus
L'entreprise a répondu
The staff are so pleasant and helpful and you recieve the best custumer care.Nottingham B is an amazing great assist the people in the local area with all the accounts one would need to look after you... Voir plus
À propos de l'entreprise
À propos de Nottingham Building Society
Écrit par l'entreprise
Your financial needs and personal circumstances are ever-evolving. Your money goals are one of a kind. You're saving for different things and earning money in different ways. Work might not be 9–5 anymore.
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
You may be a millennial dreaming of your first home. A foreign national facing restricted access to credit or unfamiliar rules. Or a silver fox planning to retire in style. No matter your situation or credit score, you’ll find mortgages and savings that fit.
Unlike banks, a mutual building society means shareholders don't cash in. No bumping up strangers' bank balances. No hidden agendas. Just a focus on giving you a fair shot at stability and success.
You can find out more on our website – here are some quick links:
MORTGAGES
SAVINGS
BRANCHES
CONTACT US
Coordonnées de contact
Nottingham House, 3 Fulforth Street, NG1 3DL, Nottingham, Royaume-Uni
- 0344 481 4444
- Trustpilot@thenottingham.com
- thenottingham.com
4,9
Excellent
7 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Nottingham Building Society
Hi Erica, thank you for taking the time to share your experience. We're pleased we could support you and help achieve the result you were looking for. Your feedback about the service you received is greatly appreciated and will be shared with the team in branch.
Kerry-Customer Team
Great Building Society
Very helpful staff on phone. Phone answered very quickly. Online support good.
10 août 2026
Réponse de Nottingham Building Society
Thank you for your lovely feedback. We're so pleased to hear that you received prompt assistance and found both our telephone and online support easy to use. Your comments mean a great deal to the team, and we appreciate you taking the time to share your experience.
Kerry-Customer Team
Great Service
App is very easy to use and if you visit a branch always receive a friendly professional service
29 septembre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to share your feedback. It's wonderful to hear that you're finding the app straightforward to use and that our branch colleagues consistently provide such attentive and professional support. We really appreciate your kind words and your support.
Kerry-Customer Team
All the staff are so friendly and made…
All the staff are so friendly and made me feel at ease. They explained all the services that were available thoroughly and advised me accordingly which lead me to open several accounts. I was so worried that I wouldn’t find another building society that looked after me so thank you all.
9 septembre 2026
Réponse de Nottingham Building Society
Hi Mark, thank you for your wonderful feedback. It’s so lovely to hear that our team made you feel comfortable and took the time to explain the different options available to you. Knowing that their support helped you feel confident in opening several accounts means a great deal to us. We’re especially touched by your comments about finding a new building society. Building strong relationships with our members is incredibly important to us, so it’s wonderful to know you feel well cared for. Thank you for your trust and for choosing us.
Kerry-Customer Team
Very easy to use to sort out my savings.
27 septembre 2026
Réponse de Nottingham Building Society
Thank you for your lovely review Evelyn. It’s great to hear that managing your savings was so straightforward and that everything was easy to arrange! Thanks for choosing us.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your lovely feedback Kev. It’s great to hear that your experience was so smooth and that our colleagues were able to provide the support and guidance you needed along the way. We know how much difference a welcoming and knowledgeable approach can make, so it’s wonderful to know you felt well looked after. We really appreciate you taking the time to share your experience.
Kerry-Customer Team
Easy to use and fair % rates
13 septembre 2026
Réponse de Nottingham Building Society
Thank you for your feedback Alan. It’s great to hear that you found our rates rewarding and that everything was straightforward. We appreciate you choosing us for your savings.
Kerry-Customer Team
Hmmm.......
Bella was so helpful, excellent customer service, friendly, professional and knowledgeable.
However I could not believe that whilst trying to serve customers, the poor staff were trying to pack up everything in the building as the Sheffield branch is closed for a week from Monday for a total refurbishment.
The branch was really busy with a lot of customers, but as always the staff went the extra mile, remained cheerful and nothing was too much trouble.
NBS, why on earth didn't you close the Sheffield branch today so that the staff could just concentrate on getting everything ready? It's not what I would expect from you!
Your staff are a most valuable asset, so look after them so that they can look after your customers!
3 octobre 2026
Réponse de Nottingham Building Society
Thank you for taking the time to leave such thoughtful feedback Janice. It’s wonderful to hear how well Bella looked after you and that she took the time to explain your investment options so clearly. We’re especially grateful for your kind words about the Sheffield team. Providing great service, even during a busy and challenging period, is something they take real pride in.
We completely understand your concerns about the preparations taking place while the branch remained open. As we wanted to minimise the impact on our members, we made the decision to keep the branch open for as long as possible before the refurbishment closure. That said, we really appreciate you sharing your perspective, and we’ll make sure your comments are passed on to the relevant teams for consideration.
Thank you again for recognising the hard work and dedication of our colleagues. Your feedback will mean a great deal to them.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your feedback Stephen. It’s lovely to hear that moving to your new account was so straightforward and that everything went smoothly. We’re pleased we could make the process easy for you. Thanks for choosing us for your savings.
Kerry-Customer Team
Friendly and helpful staff
Very helpful staff that recommends the accounts that are suitable for my needs
25 septembre 2026
Réponse de Nottingham Building Society
Thank you for your lovely review Susan. It’s great to hear that our team took the time to understand what you were looking for and helped you choose the account that suited you best. Knowing you felt supported and well guided means a lot to us.
Kerry-Customer Team
A big thank you to Hayley at Sutton…
A big thank you to Hayley at Sutton branch,
Very pleasant and knowledgeable, explained in detail our investment options,
Kind regards George & Helena.
2 octobre 2026
Avis spontané
Réponse de Nottingham Building Society
Thank you, George & Helena, for taking the time to share your experience. It’s wonderful to hear that Hayley at our Sutton branch took the time to talk through your options and provide the support you needed. We’ll be sure to pass on your kind comments to her, and we really appreciate your feedback.
Kerry-Customer Team
Although the IRs change way too…
Although the IRs change way too much...New products are great 👍
18 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your feedback Barrie. We appreciate that rates can change, so it’s great to hear you’ve found value in our range of accounts. We’re pleased you’ve had a positive experience and hope we can continue to support your savings goals.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your kind feedback Denys. It’s great to hear that opening your ISA was such a smooth experience and that everything was easy to follow. We’re so pleased we could help you get started with confidence, and we really appreciate you choosing us.
Kerry-Customer Team
the customer service person was very…
the customer service person was very efficient and resolved my issue.
18 septembre 2026
Réponse de Nottingham Building Society
Thank you for your kind words. It’s lovely to hear that our colleague was able to put your mind at ease and get everything sorted for you. We know how important it is to feel listened to and supported when something isn’t quite right, so it’s wonderful to know you had such a positive experience. Thank you for taking the time to share your comments.
Kerry-Customer Team
Friendly and helpful staff.
17 septembre 2026
Réponse de Nottingham Building Society
Thank you for your feedback John. It’s lovely to hear you felt well looked after during your visit. We really appreciate you taking the time to share your experience.
Kerry-Customer Team
Réponse de Nottingham Building Society
Thank you for your kind words John. It’s lovely to hear that the colleague who assisted you took the time to listen and provide the support you needed. We know how important that personal touch can be, and we’re so pleased this made a difference to your experience.
Kerry-Customer Team
Updating Savings
Very helpful regards reviewing my savings and even sorting out a mistake that I made.
19 septembre 2026
Réponse de Nottingham Building Society
Hi Anna, thank you for your kind feedback. It’s really pleasing to hear that our colleague was able to help you review your savings and put things right for you. We know how reassuring it is to have support when things don’t go quite as planned, and we’re so pleased we could help.
Kerry-Customer Team
Great rates and the app and online…
Great rates and the app and online banking are very user friendly. I have been really happy so far with the service
24 septembre 2026
Réponse de Nottingham Building Society
Thank you for sharing your review. I'm pleased you’ve found our rates competitive and that both the app and online service have been easy to use. Most of all, we’re really pleased that your experience with us has been such a positive one. Thank you for choosing us for your savings.
Kerry-Customer Team
Looking past the councils disruption
Went into the LongEaton branch today.After walking past all the disruption outside with the ongoing upgrading by the council we were meet with smiles all round.Very friendly and professional addressed our needs explaining our options regarding the different accounts they have.Have always had the same impeccable service from them.Thank you
1 octobre 2026
Avis spontané
Réponse de Nottingham Building Society
Thank you for your wonderful feedback Jayne. It’s lovely to hear that, despite the work taking place outside, you received such a warm welcome from our Long Eaton branch team. We're so pleased they were able to guide you through the available options and provide the high standard of service you’ve come to expect. Your kind words mean a lot, and we’ll be sure to share them with the team.
Kerry-Customer Team
The rate offered was good and the…
The rate offered was good and the process of opening and verifying the account was easy.
24 septembre 2026
Réponse de Nottingham Building Society
Thank you for your lovely feedback John. It’s great to hear that you found a rate that worked for you and that getting everything set up was simple from start to finish. We’re so pleased we could make the process easy and hassle-free.
Kerry-Customer Team
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