Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Voir plus
L'entreprise a répondu
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB
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Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Voir plus
L'entreprise a répondu
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Voir plus
L'entreprise a répondu
Harvey one of the staff,he helped us alot to find a gift for my husband ,suitable perfume that my husband would like 🥰🥰 for his birthday ,with his (harvey)enthusiasm and full of energy,definitely w... Voir plus
L'entreprise a répondu
Everytime I walk in, im graced with a joyous hello and if I’d need any help. Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragran... Voir plus
L'entreprise a répondu
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Royaume-Uni
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Store experience was awesome.. Natasha was particularly helpful with the recommendations and gave ne a very good choice if fragrance

Réponse de The Perfume Shop - Bromley 7
Nashad, was brilliant 🤩 with excellent customer service skills

Réponse de The Perfume Shop - Bromley 7
Raahi served me a Tom Ford Parfum and treated me very well, had great customer service. She gave me samples and a free gift
Lovely experience

Réponse de The Perfume Shop - Bromley 7
Excellent experience
Every time the customer service is way above the expectations
Today I’ve been served by Serbay and he was very polite, happy, efficient and so competent.

Réponse de The Perfume Shop - Bromley 7
Wow! What a brilliant, polite, smiley, helpful & knowledgeable young lady!
We came in today to find our wedding scents and Kemi gave us the best experience :-)
Thank you xx

Réponse de The Perfume Shop - Bromley 7
Serbay was absolutely brilliant today, came in for my yearly birthday present and he excelled beyond measure. I am soo happy with my purchases due to his knowledge of scent.

Réponse de The Perfume Shop - Bromley 7
I have always gone to glades in bromley and I have fun good service with a smile 😃 respect good advice never leave without a smile 😃 very good quality 👍 and price

Réponse de The Perfume Shop - Bromley 7
Brianna and her manager were amazing in this store (near M&S and not to be confused with the one next to Nike store which is awful service with a very rude manager) 🥰🙏🏻 thank u both of you - 100% will return because of the service and kindness.

Réponse de The Perfume Shop - Bromley 7
Went in to store today and was served by the lovely Breanna, she was very attentive to my needs and specific requirements. Walked away with the Armani My Way and some goodies also. Thank you

Réponse de The Perfume Shop - Bromley 7
Called in to the store looking for a new fragrance having not changed scents for a while. The staff were so friendly and helpful in getting to know what I like, what I don’t like etc and suggested some great perfumes that I could choose from. I was so pleased to walk away with a new scent today, that I’d have ordinarily not have tried. So pleased with my shopping experience and purchase in this store. Added bonus of 20% off promotion! Thank you!

Réponse de The Perfume Shop - Bromley 7
Brilliant customer service from Serbay! Was originally looking at a One Million but he managed to upgrade me to a Bleu de Chanel, and it’s just the scent I was after.

Réponse de The Perfume Shop - Bromley 7
Me and my mum were treated so well by Nasad, Rahma, Kemi and Serbay. They were so kind and wonderful. I would recommend everyone coming here. Thank you all of you!

Réponse de The Perfume Shop - Bromley 7
Kemi is an amazing member of staff and was so helpful and friendly and she is a credit to The Perfume shop and the other ladies and manager in the shop were also friendly.

Réponse de The Perfume Shop - Bromley 7
Outstand and very welcoming service from kemi,nashact &serbay!
Will 100% be visiting again soon

Réponse de The Perfume Shop - Bromley 7
Great people ! Nice environment. Better deal. Amazing manager. Amazing team and Rubby did a great job rapping up. I’m definitely coming back again and again.
Thanks

Réponse de The Perfume Shop - Bromley 7
How amazing was my trip to this Bromley store! The staff was amazing, very professional and great service. Very friendly and very polite. I highly recommend! Just to mentioned the two wonderful people that served me today. Thank you Ruby and Serbay! Xxx

Réponse de The Perfume Shop - Bromley 7
The shop assistant who attended to me was very nice and helpful. She was very patient and explained in details the perfume I wanted to buy and promotion which enabled me to make an informed decision. The delivery was also very good

Réponse de The Perfume Shop - Bromley 7
Came in for a gift for-my fiancée , left with a prada intense highly recommended by the manager and raahi explained to me the differences between all dior sauvages, and took the parcum for its longevity.

Réponse de The Perfume Shop - Bromley 7

Réponse de The Perfume Shop - Bromley 7
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