Myself and my Fiancé were shopping for our wedding scents, we had another shop in mind but when Ali showed us the ranges of fragrances and was so patient with us we felult comfortable spending our mon... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissementUnit 23, The Glades Shopping Centre, High Street, BR1 1DD KENT, GB
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Lisez les avis des autres
I went to to my local branch in Bromley as I'd ordered perfume from the on-line perfume shop site which arrived broken and I was advised to go to the physical shop for a replacement. The online shop g... Voir plus
L'entreprise a répondu
Harvey one of the staff,he helped us alot to find a gift for my husband ,suitable perfume that my husband would like 🥰🥰 for his birthday ,with his (harvey)enthusiasm and full of energy,definitely w... Voir plus
L'entreprise a répondu
Everytime I walk in, im graced with a joyous hello and if I’d need any help. Today Natasha, treated me with respect, kindness, convo, laughter and more, helping me find and purchase the best fragran... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
Unit 23, The Glades Shopping Centre, High Street, BR1 1DD, KENT, Royaume-Uni
4,8
Excellent
93 avis
Demande des avis aux clients
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Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I visited the Bromly branch this…
I visited the Bromly branch this afternoon and was greeted by a lovely, young assistant Kemi. Her people skills and customer care was next to none. She was professionally friendly and gave great service and advice. What a delightful assistant.
28 juin 2025
Avis spontané
Réponse de The Perfume Shop - Bromley 7
Hi,
I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.
The Perfume Shop
Great experience in the shop in the…
Great experience in the shop in the Glades! Staff were incredibly helpful! I will definitely be buying more presents from there in the future.
9 juin 2025
Réponse de The Perfume Shop - Bromley 7
Thank you so much for your review!
The Perfume Shop.
What an incredible experience I had…
What an incredible experience I had with Natasha! She was so professional and efficient whilst refilling my perfume!
Her smile and professionalism is to be commended! She surely deserves a promotion! Thank you again Natasha for your availability and being so pleasant.
18 juin 2025
Avis spontané
Réponse de The Perfume Shop - Bromley 7
Hi,
It's lovely to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Good customer service
I visited one shop that sells perfume and the lady wasn’t friendly so I moved to the perfume shop on 3rd June and the two guys there were so friendly and they helped show different perfumes before I settled for scandal intense and I love it .They helped me order online as they didn’t have it in stock due to demand and it was delivered next day.
3 juin 2025
Réponse de The Perfume Shop - Bromley 7
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
I have a fantastic shopping experience…
I have a fantastic shopping experience today. The lovely Natasha Manager really look after me and show me the best customer service ever. And really gave us information about each product in details. You are a credit to your team thank you.
31 mai 2025
Avis spontané
Réponse de The Perfume Shop - Bromley 7
Hi,
Thanks for your positive review! We appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Réponse de The Perfume Shop - Bromley 7
Thank you for your positive review!
The Perfume Shop.
I was very impressed with the speed in…
I was very impressed with the speed in which I received the item I was extremely pleased.
2 avril 2025
Réponse de The Perfume Shop - Bromley 7
Hello,
We appreciate your kind words and are delighted to hear that you were pleased with the speed of delivery. We strive to provide our customers with a seamless and efficient experience!
Many thanks,
Jasmyn
I had a very good experience
I had a very good experience, shopping from the comfort of my home, getting everything I needed, quickly delivered at my home at no expenses.
29 mars 2025
Réponse de The Perfume Shop - Bromley 7
Hello,
Thank you for your kind review! We're so glad to hear that you had a positive experience shopping with us. We appreciate you choosing us for your needs and value your feedback.
Many thanks,
Jasmyn
Very helpful young woman who served me
Very helpful young woman who served me. Ordered on line with free delivery.
She was very helpful.
1 mars 2025
Réponse de The Perfume Shop - Bromley 7
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
I love your products & you always have…
I love your products & you always have what I need. Very good price.
12 janvier 2025
Réponse de The Perfume Shop - Bromley 7
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Birthday gift
I bought a perfume by DKNY for my daughters birthday and she loves it. Ordering online is very easy and straightforward and receive in good time.
6 janvier 2025
Réponse de The Perfume Shop - Bromley 7
Hi there,
Thank you so much for a wonderful review. We appreciate your kind words and thank you for shopping with The Perfume Shop.
Kind regards,
Sharain
Excellent customer service
21 décembre 2024
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