The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do de... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Voir plus
L'entreprise a répondu
I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Voir plus
L'entreprise a répondu
Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Royaume-Uni
4,9
Excellent
133 avis
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Great selection and fantastic deals.
Great selection and fantastic deals.
Definitely recommended with great staff that are very knowledgeable and friendly
2 mai 2026
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very Helpful and easy to talk to!
3 mai 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The ladies in Solihull were fab Tiabah…
The ladies in Solihull were fab Tiabah & Connie were polite and friendly they both were able to help me even though the ultimate needed wasn’t in store however helped me use that online store to do delivery to Home. They Credit to the branch.
29 mars 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Came in not knowing anything, left happy
Came in not knowing anything about how to pick a scent or where to start. Tiabah noticed immediately and helped me pick exactly what I wanted!
29 mars 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing service
Lovely customer service from Noora couldn’t ask for a better person to serve me she is always polite and amazing thanks noora for making my day
29 mars 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The Unintentional Gift
I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over the choices and throughout conversation discovered my usual perfume was also available in house at a discount. They ensured I was able to take advantage of offers on another perfume as part of a set, and although I didn’t quite get the gift intended, I delighted in walking away with my own purchases. Thank you ladies :)
27 mars 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Connie was very helpful beautiful lady
Connie was very helpful beautiful lady. She helped us so much and made our decision quiet easy and felt comfortable with her
11 mars 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Connie was so helpful and plesent
Connie was so helpful and plesent
Explained very well .
Nothing was to much of a bother .
It was lovely to meet a lovely sales assistance 😊
11 mars 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shop purchase and home delivery
Extremely helpful in the shop and ordered the product they didn’t have in store to be delivered to my home which it was. I also received a free gift.
1 mars 2026
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ella gave me perfect service today and…
Ella gave me perfect service today and was very helpful and welcoming !
1 mars 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was so helpful and kind!
Ryan was so helpful and kind!! Helped me pick out the perfect vanilla smelling gift set and was very patient. Will be coming back :)
21 février 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Ryan was wonderful in helping me…
Ryan was wonderful in helping me purchase the new Miss dior perfume, he spent a lot of time with us, didn’t rush us one bit and was absolutely lovely!! Great customer service!
21 février 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tiabah was at the store with a warm…
Tiabah was at the store with a warm welcome and smile which made my day. She made the whole decision process a lot easier of choosing the correct perfume. Absolutely helpful!
18 février 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tiabah & Carla were very helpful with…
Tiabah & Carla were very helpful with recommendations and excellent service.
2 février 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Quick easy transaction as always
Quick easy transaction as always, staff was helpful, good price
21 janvier 2026
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Tiahbas service was amazing extremely…
Tiahbas service was amazing extremely helpful and gave me the best advice she went above and beyond, will be coming back, thankyou!
27 janvier 2026
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.