I don’t often shop perfumes and initially came in looking for a gift. Both Lucinda & Connie proved to be extremely informative and patient without any pushy sales. I was also given space to mull over... Voir plus
L'entreprise a répondu
Établissement
Changer d'établissement7 Mill Lane Arcade, Touchwood, B91 3GS SOLIHULL, GB
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Lisez les avis des autres
Lucinda served me today and she could not have been more helpful . Showed me lots of different options. Was very patient and accommodating to me . Sabrina gift wrapped it for me and again was lovely,... Voir plus
L'entreprise a répondu
I was greeted very well Carla and helped picking a perfume… I was told that there was 20% off goods as long as over £60 so looked and found a women’s gift set that was reduced from Xmas and at £50... Voir plus
L'entreprise a répondu
I had a wonderful experience at the perfume shop thanks to Lucinda. She was incredibly kind, patient, and attentive while helping me choose the perfect fragrance as a gift. I wasn’t sure where to star... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- Fournisseur de produits de beauté
- Fournisseur de cosmétiques et de parfums
- Magasin de cosmétiques
- Fournisseur d'arômes et de parfums
- Magasin de produits capillaires
Écrit par l'entreprise
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Coordonnées de contact
7 Mill Lane Arcade, Touchwood, B91 3GS, SOLIHULL, Royaume-Uni
4,9
Excellent
145 avis
Demande des avis aux clients
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Ryan was excellent
Ryan was excellent, friendly, happy to assist polite, and knowledgeable.
He is a asset to the company
5 septembre 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you so much for your review. We appreciate you!
The Perfume Shop
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Perfect welcoming by Connie
Perfect welcoming by Connie, Sabrina and Lucinda, thank you for great reception and showing a wonderful range of fragrance choices. 10/10 staff with humour and smiles goes a long way. Recommend poppy by.
21 août 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
had a wonderful experience being served…
had a wonderful experience being served by sabrina in solihull. great knowledge in perfume and the deals that were on.
also had great communication with her colleagues, Connie & Lucinda
will be returning
thankyou!
21 août 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review. I am happy to hear of your 5* experience. Thanks for shopping with The Perfume Shop.
Kind regards,
Sharain - The Perfume Shop
Ryan gave great customer service and…
Ryan gave great customer service and helped me find the fragrance I needed.. Life saver, thank you Ryan ☺️
14 août 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review. We appreciate you and thanks for choosing us to shop with.
The Perfume Shop
Really good customer service from Ella
Really good customer service from Ella. She showed me around the latest products, gave her opinion and took her time when serving me. This allowed me to have a look around the products and make an informed purchase.
19 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Lucinda and elicha really helped me out…
Lucinda and elicha really helped me out fabulous service
Thanks
19 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your positive review! We appreciate your kind words.
Kind regards,
The Perfume Shop.
She’s very kind and has patience with…
She’s very kind and has patience with costumers.
Helped me a lot today finding a holiday fragrence! Very impressed with Connie
Will be returning to Solihull store!
18 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. We value and appreciate you!
The Perfume Shop
Love this Store
Love this Store! Love the Staff! Connie, Ryan and Tiabah were SO helpful without being pushy. Very patient with me and gave me good advice and made me smile! This is the only perfume shop I will go to for sure.
15 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Great service
Great service
Delivered really quickly, and with a free sample of another perfume bonus!!
10 juillet 2025
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review! Thank you for choosing us to shop with, we appreciate you.
The Perfume Shop
Carla was a wonderful staff
Carla was a wonderful staff, as well as her colleagues also being very supportive and helpful, Thank you.
9 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Great service from everyone had lots of…
Great service from everyone had lots of fun 😂😂
Especially from Lucinda !!
9 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Was made more than welcome in store
Was made more than welcome in store, and Ryan was the perfect assistant that was more than accommodating and helpful. Advice the best option to purchase, as I had ordered incorrectly online.
9 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.
Kind regards,
Sharain
The Perfume Shop Team
Fantastic service
Fantastic service. Lucinda at the Solihull store was very helpful in helping me pick out a gift.
8 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you for your positive review. Thank you for choosing us to shop with, we truly appreciate you.
The Perfume Shop Team
Good experience at the Touchwood store…
Good experience at the Touchwood store - the staff were able to order me a refill for my perfume, delivered to my house without any issue. Had a problem with it and was able to get help from Coventry store a couple days later.
4 juillet 2025
Réponse de The Perfume Shop - Solihull 293
Hi
We appreciate your feedback on your experience with our team. We're happy to hear that our staff were helpful and that you received your order without any problems. Thank you for shopping with us.
The Perfume Shop
I was served by Connie today
I was served by Connie today. Who was brilliant and very welcoming.
5 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review.
The Perfume Shop
Amazing service from Connie xx
5 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your review.
The Perfume Shop
Excellent service!
Excellent service!
Connie was super helpful and knowledgeable!!
5 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you for your review!
The Perfume Shop
Brilliant service by the Connie
Brilliant service by the Connie. Will visit the store again due to her exceptional customer service and advice.
5 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thank you for your review!
The Perfume Shop
Brilliant customer service
We were served by Lucinda, she was absolutely amazing, very smiley and positive! Understood every scent note we were looking for and helped us find the right perfume. A very lovely experience thanks to Lucinda!
5 juillet 2025
Avis spontané
Réponse de The Perfume Shop - Solihull 293
Hi,
Thanks for your kind words! We appreciate you.
Kind regards,
Sharain
The Perfume Shop
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