I visited the Perfume Shop branch in Westfield Stratford (Ground floor branch). The sales assistant, Rose was extremely attentive to me, her customer service was exquisite! I will definitely be return... Voir plus
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Établissement
Changer d'établissementSU1076 The Gallery, Westfield Stratford City, E20 1EP LONDON, GB
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Lisez les avis des autres
Elena the deputy manger of the store really helped me with choosing the gift packs and helped me out with the best deals I really appreciated her kindness and time she was spending with me Thank... Voir plus
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★★★★★ Brilliant service, exactly what you hope for! Served by Neriah — her customer service was absolutely impeccable. She was so attentive, explained all available options and offers clearly, an... Voir plus
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Had a lovely experience with Rosaline at TPS in Stratford Westfield. Rosaline was very patient, friendly and went the extra mile to make our experience worthwhile. She even gave us a present after a... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Parfumerie
- aussi dans
- Fournisseur d'arômes et de parfums
- Fournisseur de cosmétiques et de parfums
- Fournisseur de produits de beauté
- Magasin de cosmétiques
- Magasin de produits capillaires
Écrit par l'entreprise
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Coordonnées de contact
SU1076 The Gallery, Westfield Stratford City, E20 1EP, LONDON, Royaume-Uni
4,9
Excellent
179 avis
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Neriah helped me out she was very nice…
Neriah helped me out she was very nice and polite
31 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
My perfume experience was 10/10 today
My perfume experience was 10/10 today; the service was amazing even though i came with a cold today so smelling anything has been super hard but my girl neriah was super patient and extremely sweet with great humor too lol, she’s AMAZING! 10/10 service
31 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Neriah was amazing
Neriah was amazing, so patient and gentle with me in my search. She has definitely helped me narrowed down my large decisions and will definitely be back.
31 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you so much for your feedback and for choosing us to purchase your fragrances from. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Enrique was a nice person and helpful
Enrique was a nice person and helpful. He has offered me all available facilities for making a birthday gift. Effortless service and welcoming behaviour. See you soon again for another gift…
27 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Neriah was amazing
Neriah was amazing! At Stratford Westfield and gave me the most personal service. Warm and knowledgeable in scents.
25 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service
Excellent customer service, specially want to mention names Zannat and Enrique are the best 10/10
25 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for your feedback and kind words! We appreciate you and thank you for choosing us to shop with.
Kind regards,
Sharain - The Perfume Shop
Rose was very helpful
Rose was very helpful, helped me find the right product and seemed very experienced with her job so it was very easy and quick for me to pick the perfume.
21 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service!
I visited this branch to get help with a fragrance I purchased before and Ashley gave me such fantastic service I just had to mention it. Thank you!
21 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Rose was an absolute delight to work…
Rose was an absolute delight to work with and made me feel really comfortable! Knew exactly what I was looking for and applied me for a VIP card which I really appreciate! Thank you Rose!
20 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Thanks for your review!
It's great to hear your positive feedback. We value you.
Kind regards,
Sharain - The Perfume Shop
Rose was very helpful and friendly…
Rose was very helpful and friendly great customer service
15 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Excellent customer service especially…
Excellent customer service especially lady called roseline
15 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Julita gave us wonderful customer…
Julita gave us wonderful customer service today and gave us a wide range of smells to smell helping us pick out the best one for us while also being very friendly
14 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Amy was amazing at helping me find my…
Amy was amazing at helping me find my perfect fragrance and setting up an account with them. Thank you Amy!
12 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Thank you Amy for helping me pick the…
Thank you Amy for helping me pick the right fragrance
11 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thank you for a lovely review, we appreciate you and thank you for shopping with us.
Kind regards,
Sharain - The Perfume Shop
Neriah was very good to us today and…
Neriah was very good to us today and also accommodated us in our purchase today. Really appreciate her
10 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thanks for your positive review! It's great to hear, we appreciate you.
Kind regards,
Sharain - The Perfume Shop.
Amy helped me pick a gift out for my…
Amy helped me pick a gift out for my sister thank you amy
6 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Went in looking for a gift set for a…
Went in looking for a gift set for a birthday present, all staff were helpful and welcoming as I entered but Amy was exceptionally helpful and showed me all the options, working within my budget and making helpful suggestions as well. Very happy with the service received today
6 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Amy & Enrique were so lovely & helpful
Amy & Enrique were so lovely & helpful! Made really good recommendations and were so patient when trying to choose!! Thank you both so much :)
4 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Amy and Enrique have been lovely and so…
Amy and Enrique have been lovely and so helpful in choosing a scent that was perfect for me! Thank you guys for your time and effort
4 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
Very helpful sales staff
AMY AMY AMY! Very professional, very to the point and informative. She had such a warm and inviting welcome and introduced me to some new scents I’ve never heard of, I came out of the shop with a purchase I was very happy with. Thank you
4 octobre 2025
Avis spontané
Réponse de The Perfume Shop - Westfield Stratford Ground Floor 256
Hi,
Thanks for your feedback! It's great to hear you have had a 5* experience.
Have a lovely weekend!
Sharain - The Perfume Shop
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