Ordered a paddle from the easy to use site and paddle was delivered as promised. What was truly outstanding was how it was packaged - absolutely fantastic and in a manner that ensured the paddle could... Voir plus
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Contacted them over an issue and they reassured me that should the issue worsen they would assist me anyway they can. They also issued a partial refund off there own back as a gesture. Truly decent... Voir plus
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The Pickleball Store provides excellent customer service. On the one occasion I asked for guidance, the response was immediate and very helpful. They offer a wide range of products, the online orderin... Voir plus
L'entreprise a répondu
Great experience with the pickleball store. The packaging was excellent, and my order arrived much faster than I expected. I had a minor issue with my order, but Lloyd responded quickly and resolved... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Coordonnées de contact
Unit 130, PO30 1DF, Newport, Royaume-Uni
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4,9
Excellent
613 avis
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A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Excellent service as usual
Excellent service as usual. I buy all my Pickleball gear from here in including paddles. Great products. Delivered on time as usual
28 janvier 2026
Réponse de The Pickleball Store
Thank you so much for your continued support, reviews like this mean a lot to our team!
Fast delivery and excellent quality and…
Fast delivery and excellent quality and well packaged would highly recommend to everyone.
29 janvier 2026
Avis spontané
Réponse de The Pickleball Store
Reviews like this mean a lot to our team, thank you! We're delighted to hear you were happy with the delivery times, quality and packaging of your product! We look forward to helping you again soon with future Pickleball needs!
The website provides helpful information
The website provides helpful information about the products being sold.
13 janvier 2026
Réponse de The Pickleball Store
Thanks so much for taking the time to leave this feedback. We're thrilled to hear that you found the product info on the website useful! We really appreciate the support.
Réponse de The Pickleball Store
We're delighted that we were able to help advise over the phone, and it's great to hear your item arrived quickly and you were happy with the pricing! We really appreciate your support.
Réponse de The Pickleball Store
We're delighted to hear that you were happy with the delivery times and communication, reviews like this mean a lot to our team!
Réponse de The Pickleball Store
Thanks so much for taking the time to share this review, we really appreciate your support!
Prompt safe delivery
Prompt safe delivery , and the complimentary paddle cover was a real bonus . Thank you !
6 janvier 2026
Réponse de The Pickleball Store
Thanks so much for sharing this great review, enjoy your new pickleball gear and we wish you many great games ahead!
Excellent customer comms
I had been waiting since October for stock of Vatic's new paddles to come in from the US. Lloyd at The Pickleball Store kept me up to date and sent me an email last week to confirm stock was in. I forgot to claim my new customer discount so Lloyd included a three-pack of indoor balls (equivalent value) with my delivery. All round excellent and friendly service.
14 janvier 2026
Réponse de The Pickleball Store
We really appreciate this kind review. We're delighted to hear that you were happy with the service you received and we wish you many great games with your new Vatic paddle!
Good Experience
Easy to order, package turned up within the allotted timeframe & packaging protected the item.
Did not have to deal with customer services so cannot comment on how they would cope with any issues
13 janvier 2026
Réponse de The Pickleball Store
Thank you for taking the time to share this review! We’re glad everything was easy to order, arrived on time, and was well packaged. If you ever do need to contact our customer service team, we’re always here to help!
Great customer contact
Very prompt service, quick delivery and great customer contact.
13 janvier 2026
Réponse de The Pickleball Store
Thanks so much for sharing this kind review, we're delighted to hear that you were happy with the service you received.
Réponse de The Pickleball Store
Thanks so much for this kind comment, we really appreciate the support!
Nice website
Nice website. Product arrived well packaged and very quickly. Very pleased.
14 janvier 2026
Avis spontané
Réponse de The Pickleball Store
Thanks so much for these kind comments, we're so pleased that you enjoyed using the website and that you were happy with the delivery times and packaging of your product. We really appreciate the support and wish you many great games ahead!
Réponse de The Pickleball Store
Thank you so much for taking the time to share this kind review we really appreciate the support!
Réponse de The Pickleball Store
Thanks so much for taking the time to share these comments, we're thrilled to hear that you were happy with the delivery times and your product, we wish you many great games ahead!
Relax with a safe pair of hands!
Very easy website to navigate and you get the sense that all the products on offer have been carefully selected to deliver quality and value for money.
9 janvier 2026
Réponse de The Pickleball Store
Thank you so much for this kind review! We're so pleased to hear you found our website easy to use and felt confident in the quality of our product selection, that's exactly the experience we are aiming to provide. We truly appreciate your support!
Delivered quickly and packed well
Delivered quickly and packed well - all items arrived in good condition
31 décembre 2025
Réponse de The Pickleball Store
Thank you so much for taking the time to share this kind review! We're delighted to hear that you were happy with the speedy delivery and packaging. We hope you enjoy your items and thanks again for choosing us!
A great padel to start with
A great paddle to start with. You feel more in control of your shots. It has a good grip. I would recommend.
31 décembre 2025
Réponse de The Pickleball Store
Thank you so much for sharing your feedback, we're delighted that you are enjoying your paddle! Thank you for your support, we wish you many great games ahead!
Réponse de The Pickleball Store
Thank you so much for taking the time to share this kind review. We're thrilled to hear that you were happy with the service you received. We really appreciate your support, thanks for choosing us!
Had what I wanted at decent price and…
Had what I wanted at decent price and arrived promptly
30 décembre 2025
Réponse de The Pickleball Store
Thank you so much for the review, we're delighted that you were happy with the price and prompt delivery. Enjoy your items and thanks for choosing us!
Superb all round
5 janvier 2026
Réponse de The Pickleball Store
Wow thank you for your kind words, they really mean a lot to our team!
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