Thermalhomeimprovements Avis 

So when they first knocked they where not pushy at all for someone to come give us a quote on anything we where looking on getting done.
Quote in half hour by the lovely sales man who didn't hard sell.
The office rang to tell us a date of installation when they knocked they where really nice men very polite and nice.
Kept asking do I like what they have done so far moved it to where I wanted it Dave from the office rang on both evenings to make sure we where okay with the installation guys and still happy as a courtesy call.
Cannot go wrong and can't wait to get more done.
Thank you.

STOP RINGING MY PHONE! I have never had work done by you and never will. Same BS every time they ring saying I’d had work done by them before.

Just received a cold call about my drive (I don’t have one) and then when I said I didn’t want a quote for anything they just hung up on me. So. Seems like a great company.

Can fault none of the work guys for the jobs I have had done, driveway, conservatory, gutters, fascia’s, every worker done a spot on job and cleaned up after themselves, Dave, Liam, jack too many to name, so made up, thanks guys

We recently had block paving done by this company and I honestly couldn’t be happier with the result. I did have a few reservations at first after reading some of the negative reviews, but I’m so glad we went with THI.
All the staff were brilliant - Julie (I think that was her name on reception), Launce, Dave, Lee, Ged, Mikey, Chris, Darren and Joey. They were all top lads and did a fantastic job. There were a couple of minor issues along the way, but these were sorted quickly and professionally. Lee and Dave kept me updated with regular calls and even checked in just to make sure everything was going smoothly and that I was happy.
Once the work was completed, I also received a call from Lilly as part of their aftercare service, which was a really nice touch. She checked that we were happy with everything and explained what happens next in terms of sealing and ongoing care.
Overall, I’d highly recommend THI. Great communication, great workmanship, and a really professional team.

This company took my £2K deposit then didn't do anything. I had to take them to court before I got my money back.
STAY AWAY YOU HAVE BEEN WARNED.

My large front drive was a nightmare! I booked in with Thermal and had the whole lot block paved. The lads were phenomenal. They worked really hard and any issue I had they either talked me through the process of why things were done a certain way or altered their work at my request (eg. Neighbours boundary line not quite at the right angle... brickes taken up, trimmed and relayed). No issue was too much. I can not praise and thank them enough! Would highly recommend and will use again if I need anymore work doing. Thanks to the team in office also, taking my calls and putting me at ease

Trading Standards are now aware of THI.

They need more people to contact them with regards to -

Their shoddy, incomplete, poor workmanship botch jobs
Extortionate Prices, charge high for the lowest
quality and cheapest option for the customer
Quick to sell, quick to take your money BUT you will NEVER get what you pay for!!!!!!

I would like all customers who have had negative experiences with the company for us all to come together to make our issues be heard

Just had further work done by Thermal, this time it was my drive and patio. They have done another brilliant job. Reasonably priced for the workmanship and after sale upkeep with the waterproofing and warranty offered as part of the package. I have also had a service completed on my current front door and window. They can cover all aspects of home improvements, I would highly recommend them and more than happy to show off their workmanship if anybody requires it.

Cow boy firm couldn't build a sandcastle.
I didn't get what paid for a raj green drive but got a grey drive.
Took 12 months to finish my drive unsatisfactory.
Had to call them at every step. Workers would dissappear or not turn up.
Biggest liars on the planet telling me color would change. Still waiting.
Don't go anywhere near with Thermal Home Improvements.

SO i have utilised this company for many years. They have replaced my windows twice. Replaced my porch and remodelled the main bathroom. Currently have the upstairs toilet done and a gate built.

They are my go to company. Not the cheapest but the most reliable. The guys doing the work turn up when they say they will turn up normally about (8.30) and do a solid day being neat and tidy when they leave.

Dealt with Lee a number of times now. He is a businessman and a sales man but under all that I do believe he wants a win win situation

Being a customer of theirs for many years I have found the reliable, even when having to fix problems some time after the work was done, and it does happen.

So yes 10 out of 10

Just had these guys to supply and fit new front door and they have done a great job. I would highly recommend them . They turned up on time and worked all day without a break. I have already recommended them to my daughter and she will be in touch soon, and to a couple of neighbours who have asked for details. Nothing negative at all to say about these great guys. Thank you guys

This Liverpool company is TOXIC. They make promises then deny it. Lee Parry cannot be trusted. I strongly advise you to find another company.

This company have harassed me for over 4 years with insistent frequent sales calls. I ask them every time to remove my details from their system and they assure me they will, but they don't. I am totally fed up with their aggressive sales techniques. Even if I wanted work doing now, I would NEVER USE T.H.I

Recently had THI in to fit artificial grass in my yard. Really pleased with the results and friendly service. Now looking forward to sitting out there in the sunshine!

Had a front door fitted by this company excellent service very happy with the work and quality

Last month we went with THI to have a canopy over our front door replaced and a new roof installed on our decade old conservatory. I'm happy to say all the work was of a very high standard and the workers in question were very friendly and respectful whilst in our home.
I would reccomend thermal home improvments to anyone who's looking quality products at affordable prices.

They charged my 80yr old mum who it was obiously wasvulnerable(sadly passed away in Dec hence how we have come to deal with this) £12000 for a small bathroom change yo make it easier for her
Left with poor workmanship.
Despite getting price from 2 other companies who deal with assisted bathrooms who both gave a price of max £6000 THI stated thier prices are thier prices and basically tough workmanship is appalling .. this problem will now be taken further not happy with the attitude case of we had our money so tough.. i would never recommend this company

I got 2 bathrooms done in my apartment they said 2 weeks it’s been 7 weeks and the work is still outstanding , I have a leak in the pipes they caused working on the first bathroom . They told me they had gone through the pipes but had fixed it the pipes on the toilet wall . I am now constantly having to top up my water pressure in the boiler to get heat it goes to zero all the time the booker is s year old . Also they have put the shower pipes on the wrong way in the en-suite can’t use the shower it’s either scorching hot or freezing cold . This is an awful company I tried to get my refund back but they refused stating my items had been ordered . Turns out they hadn’t as that was part of the any delays ! So they lied to keep my money and business! I wish I had stuck to my guns and never proceeded with them . They also have one man on the job who is subcontracted and pressured to take on more jobs whilst doing yours . He gets paid for 10 days work even if the job takes longer . They don’t help design your bathroom either . The sales pitch in your home is intimidating too looking back this is where the problems began being on your own and having a strange male in your house is intimidating I didn’t expect that and sakes pitch . Now im in fear of my neighbour below me making a claim due the damages they have done to the property impacted upon and insurances claims never mind the safety issues I’m facing due to the poor installation. It’s Christmas and I’ve paid a lot of money to have a lot of trouble . When I should be enjoying the festivities I’m left worried sick Please don’t use this company . I will let you know how I get on getting these issues resolved . I wish I would have checked trust pilot first as the poor reviews speak for themselves

These are scammers , pressured my elderly dad into handing over 2 grand and have never done any work, constantly called, e mailed , even visited blag shop on bold street liverpool with no joy,