I am convinced that the negative reviews are bots….. I have discovered Sale Lab in a very busy time for them, holidays. And the second time I ordered there was a little problem with a ring, they... Voir plus
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Lisez les avis des autres
Wow, these guys are absolutely amazing, made a purchase on whatnot and bought a gucci dog collar/ choker. I've used it for my dog and she looks gorgeous. Thankyou so much Tom and crew im very happy wi... Voir plus
Bought Kurt sandals and a dress for a wedding from the website both fit perfect all brand new with tags fast delivery all in great condition, sandals came in box. Will be back :) some great bargains... Voir plus
I have purchased many items since 2023 but never left a review. I am absolutely delighted with all purchases in terms of quality price customer service and speed of delivery (always 2 day tracked del... Voir plus
À propos de l'entreprise
- Magasin de vêtements pour hommes
- Boutique de ceintures
- Magasin de jeans
- Boutique de sacs à main
- Joaillier
- Magasin de vêtements pour femmes
Écrit par l'entreprise
About Sale Lab At Sale Lab, we’re committed to bringing you premium branded products at unbeatable prices. With over 25 years of experience in sourcing high-quality stock, we’ve worked with major players like TK Maxx, ensuring our products are always top-notch. In 2021, we decided to go directly to the customer, offering the same incredible savings we’ve been known for, now through our website and popular marketplaces. Since then, we’ve built a reputation for fantastic deals and exceptional customer service. Whether you're shopping online or visiting one of our retail locations in Stoke-on-Trent, Corby, or Plymouth, we’re dedicated to providing you with a seamless, positive shopping experience. Why choose Sale Lab? - Authentic, branded products at unbeatable prices - 25+ years of industry experience - Fast shipping and reliable service - Customer satisfaction is our top priority We value every customer and are here to help you save big on your favourite brands!
Coordonnées de contact
Royaume-Uni
- thesalelab.com
4,0
Bien
532 avis
A répondu à 44 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Part from the delivery that took a…
Part from the delivery that took a while, everything else was good.
Thanks
2 mars 2026
Great customer service
I just love shopping on here and there customer service is on point.
5 mars 2026
Avis spontané
ABSOLUTELY ECSTATIC CUSTOMER EXPERIENCE
I have purchased many items since 2023 but never left a review. I am absolutely delighted with all purchases in terms of quality price customer service and speed of delivery (always 2 day tracked delivery). Only ever returned one item which didn’t fit and handled quickly and efficiently. Obviously one of the most trustworthy companies to buy from by mail order. I’ll see you again!!!
4 mars 2026
Avis spontané
I ordered a pair of Maison Margiela…
I ordered a pair of Maison Margiela Sneakers from Sale Lab but just to be sure they were authentic I sold them to myself on eBay to have them authenticated in the 30 day return window that they give. Turns out the shoes are authentic so very happy with that. The only reason I’m not giving 5 stars is because the shoes weren’t shipped in a shipping box and the shoe box got damaged in one of the corners.
18 février 2026
Avis spontané
Great experience
Good price and fast shipping so I’m happy with my purchase! Great job!
11 février 2026
Avis spontané
This is my second time ordering and I’m…
This is my second time ordering and I’m really pleased with all the items.
5 février 2026
Avis spontané
Lots of amazing things to chose from
Lots of amazing things to chose from, all at extraordinary prices. Delivery is prompt. Customer service team super responsive.
5 février 2026
Avis spontané
Outstanding Customer Service & Seamless Experience
Absolutely stunning service — especially from Tom! Extra discounts, incredible luxury brand offers, smooth and easy returns, and super quick responses with no hassle at all. I’ve never experienced online shopping like this before.
8 février 2026
Avis spontané
My experience with SALE/LAB is indeed…
My experience with SALE/LAB is indeed an excellent one, item ordered came quickly. The quality of the product is excellent too, so was the packaging of the product. My bag is sturdy and of extremely high quality. The speed in which it came was impressive.
22 janvier 2026
Avis spontané
10/10 got some perfect moment ski…
10/10 got some perfect moment ski trousers which are still selling for £400 for £50!!
Super quick next day delivery too.
Absolutely amazing prices & products .
Thank you 🤩⭐️
18 janvier 2026
Avis spontané
Réponse de Sale Lab
Wow - thank you so much! 🤩 We’re so happy you snagged such a great deal on the Perfect Moment ski trousers, and that they arrived next day too. Your support really means a lot to us - enjoy them and thanks again for the lovely review ⭐️⭐️⭐️⭐️⭐️
No Complaints
As a returning customer no complaints super value for money & always quickly despatched I'll be back
10 janvier 2026
Avis spontané
Réponse de Sale Lab
YAY! Thank you so much for coming back to us - that really means a lot! We’re so glad you’re happy with the value and quick dispatch. Always a pleasure to have you, and we’ll be here when you’re ready to come back 😊
Made multiple purchases before…
Made multiple purchases before Christmas as they had even bigger savings on offer than usual! Cant fault them. Brilliant small business that really care about their customers! Will continue to be a happy customer of theirs! 5*
12 décembre 2025
Avis spontané
Réponse de Sale Lab
⭐️⭐️⭐️⭐️⭐️ for this review! THANK YOU!
Excellent Service
Bought a Gucci watch but Sale Lab were quick to point out the item was not going to be available pre Xmas. They couldn't be more apologetic and gave me a £25 voucher as compensation despite the fact I didn't eventually buy anything. Refund was quick too 3/4 days. Comms were excellent. Recommended.
22 décembre 2025
Avis spontané
Réponse de Sale Lab
Thank you so much for taking the time to leave such a thoughtful review. We’re really sorry the Gucci watch couldn’t be delivered before Christmas, but we’re glad we could make things right for you. We really appreciate the recommendation and hope to welcome you back in the future. 😊
So the first review I did was scathing…
So the first review I did was scathing found order wrong on christmas eve...now I have calmed down and seen how saleslab have resolved this I revoke that review they have handled it professsionally and by the looks with customer interest at heart. Well done saleslab
29 décembre 2025
Avis spontané
Réponse de Sale Lab
Tommy, we really appreciate you taking the time to leave us another review, especially a wonderful 5⭐ one like this! Genuinely means so much to a little business like ours. We really look forward to welcoming you back to our store again soon!
Great customer service
Had issues with my order but they were very quick to reply and offer satisfactory resolutions.
15 décembre 2025
Avis spontané
Réponse de Sale Lab
Thank you for your review! We’re sorry there were issues with your order, but we’re really glad we could get back to you quickly and sort things out for you. We appreciate your understanding and your feedback - it really helps us improve. :-)
Exceptional service
Exceptional service. Many online retailers could learn a lot from these guys super duper happy
23 décembre 2025
Avis spontané
Réponse de Sale Lab
You. Are. A. Legend! Don't know what else to say to this review - it's just perfect. Thank you so much!
I had a great experience with The Sale…
I had a great experience with The Sale Lab. The items were perfect and the customer service was excellent.
29 novembre 2025
Avis spontané
Réponse de Sale Lab
THANK YOU! Have a wonderful Christmas and New Year!
Only one item delivered out of 3
Only one item delivered out 3. DPD have had the parcel open!
Customer service now trying to resolve this.
7 décembre 2025
Réponse de Sale Lab
Thank you for your kind efforts to update your review, it's really appreciated - genuinely! I'm glad we were able to resolve your issue promptly! Have a great Christmas and New Year, Cath!
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