A truly beautiful company that has the best personal service and products. Always happy to purchase from them...thank you and keep up the great work!
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
The service, packaging and delivery were all excellent. The only reserve I have is that I believe I ordered 'Roasted Garlic Salt' (as one of three items) but received 'Ghost Pepper' instead. At least... Voir plus
L'entreprise a répondu
I only bought these flavoured salts for my son for Christmas as he asked for them because likes to cook but they were very expensive and came in little plastic pouches when I thought the pictures were... Voir plus
L'entreprise a répondu
Hi. I picked up the 3kg Food grade Epsom Salt, for the relief of bloat, in my Aquarium fish. It is genuinely a good feelin knowing this is pure, and natural, with no added detergents/fragrances,... Voir plus
L'entreprise a répondu
À propos de l'entreprise
À propos de The Salt Box
Écrit par l'entreprise
Welcome to The Salt Box
Australian-owned, The Salt Box has the country's largest range of 100% naturally sourced salt. All food salts are made from natural sea salt while the bath and wellness salts are sustainably sourced from authentic locations around the world.
We believe not all salt is created equal. Many brands of epsom salt on the market are artificially manufactured in factories or cleaned using non-natural methods.
At The Salt Box we don't use any nasty artificial ingredients. Our products are free from anti-caking, free flowing additives, conditioners, allergens or genetically modified organisms.
We are obsessed with supplying our customers with the best natural products available.
Coordonnées de contact
81 Lewis Road, 3152, Wantirna South, Australie
- 1800 117 966
- support@thesaltbox.com.au
- thesaltbox.com.au
4,4
Excellent
770 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Really good company
I love the salt box, their products are of really good quality. I got the bulk salk as I use it a lot in cooking, the packaging is great, although my only suggestion is perhaps they should sell big quantities in buckets not bags. Other than that i am pretty happy with what I got and the service I received, postage was affordable and arrived within days. I definitely recommend buying from this company.
10 février 2022
Réponse de The Salt Box
Hi Carol, thank you for the great feedback and ideas. We appreciate you taking the time to review our product and look forward to helping you out again. Kindest Ellissa :)
Love the salt flavours and the peppers…
Love the salt flavours and the peppers as well good quick delivery cannot complain about anything - the hickory smoked salt is divine
8 février 2022
Réponse de The Salt Box
Love hearing positive reviews and so happy you are enjoying the products. You have a nice mix to test out and Hickory is a big favourite. Another very popular one is the Extra Bold Smoked. Thank you for leaving feedback. Kindest Ellissa :)
Brilliant product that arrived super…
Brilliant product that arrived super quick ! Absolutely love the bath salts. Great value for money and really great quality.
6 février 2022
Réponse de The Salt Box
Great choice Danika. The Sports Soak is a beautiful product and smells great too! Thank you for taking the time to leave a review. Kindest Ellissa :)
The service
The service, packaging and delivery were all excellent. The only reserve I have is that I believe I ordered 'Roasted Garlic Salt' (as one of three items) but received 'Ghost Pepper' instead. At least, I THINK that's what happened however I have to concede there is a possibility I may have ticked the wrong box.
Thank you, Ken W.
6 février 2022
Réponse de The Salt Box
Hi Ken, I can see your order has Ghost Pepper, Extra Bold and Mesquite (good choices) I am more than happy to swap your Ghost pepper over for you to a Roasted Garlic as I think you will love the Garlic. Please feel free to contact me at support@thesaltbox.com.au if you would like to send it back and do a swap. Kindest Ellissa :)
Réponse de The Salt Box
Thank you for leaving feedback Deb. We are happy to hear your order arrived safe and well. Kindest Ellissa :)
Purchased a bag of 1kg Dead Sea salt…
Purchased a bag of 1kg Dead Sea salt from The Salt Box and was really happy with my purchase, good price and delivery didn’t take too long considering the pandemic delay’s, Happy customer 😀 Highly recommend and would purchase again in the future😀
3 février 2022
Réponse de The Salt Box
Yay, thank you for your review Tumuai. We love to hear our customers receive their orders on time and in one piece! I hope you enjoy our product and we look forward to seeing you back again. Kindest Ellissa :)
Best quality and quick delivery!
Easy, quick delivery and best quality! Will always order from you!
Only thing to note was that the salts were delivered on different days but that wasn’t an issue!
31 janvier 2022
Réponse de The Salt Box
Yay thank you Sophie and we hope to see you back again too! Yes you are correct quite often when multiple bags go out they can get separated in the carriers depot and arrive on alternate days. Most of the time they are not lost thankfully they do find their way home. Enjoy your salts and thanks for taking the time to leave feedback. Kindest Ellissa :)
Réponse de The Salt Box
Oh my goodness Yes, well I'm jealous now. Love to see your photos of this. Sounds delicious, thank you for sharing. Kindest Ellissa :)
It was very pleasant
It was very pleasant. You kept me informed of when the delivery would arrive and the packaging was very good (a whole lot better than most shippers).
31 janvier 2022
Réponse de The Salt Box
Thank you Karen for the positive review. I shall let the warehouse know they are doing a great job packing products too :) Kindest Ellissa
Réponse de The Salt Box
You are most welcome Ralph and thanks for the feedback! Kindest Ellissa :)
Great product
Great product, great service. I'm a gardener and often really sore by the end of the day. These salts help me to relax. The lavender scent is lovely.
31 janvier 2022
Réponse de The Salt Box
Thank you for letting us know Joanne and we are happy to hear it helps ease the muscles. It does have a beautiful scent that lingers in the air, one of my favourites. Appreciate you taking the time to review our product. Kindest Ellissa :)
Really liked the shopping experience…
Really liked the shopping experience however the item made my bath black and I had to really scrub it to clean it. If I knew this I would have purchased a different one.
28 janvier 2022
Réponse de The Salt Box
Hi Rebecca, sorry to hear about your bath and thank you for letting us know. Nutrition has the Activated charcoal mixed through the product. We have a few different varieties that you may like so please have a look at our scented bath range and get in touch if you would like to swap it over. Kindest Ellissa :) support@thesaltbox.com.au
Not happy with the packaging of my 10kg…
Not happy with the packaging of my 10kg sports soak. After taking the 10kg bag out of the bag it was delivered in I noticed that there was a cut in the bottom of the bag the product was in and the product was falling on my floor.
Can’t say how the hole came about, no hole in the bag it was delivered in.
Thanks Ben
27 janvier 2022
Réponse de The Salt Box
Hi Ben, we are sorry to hear your bag received a hole in transit and you had some product loss. I can send you a resealable empty zip seal bag so you can pour the product into keep it dry? And please let me know how much you may have lost? Kindest Ellissa :)
Réponse de The Salt Box
That's great to hear Tessa, hope you continue to enjoy your products and find a favourite. Thanks for your review. Kindest Ellissa :)
Fantastic service as always and the…
Fantastic service as always and the best products.
23 janvier 2022
Réponse de The Salt Box
Thank you Catherine. We appreciate your support and feedback! Kindest Ellissa :)
Great service from Salt Box
Great service from Salt Box. Delivered in a couple of days. Arrived in one piece. Packaged really well for glass product. Love the candle, smells great, will definately purchase more. Thanks KA
21 janvier 2022
Réponse de The Salt Box
Thank you Kerryn, we hope you enjoy your products. Kindest Ellissa :)
A problem was fixed instantly
A problem was fixed instantly.
Polite receptionist.
Very pleased.
21 janvier 2022
Réponse de The Salt Box
Thank you Edna, we hope you are enjoying your salt and appreciate your taking the time to leave a review. Kindest Ellissa :)
Great product
Great product. Received my Dead Sea salt order very quickly a whole week before it said it was coming
Easy to order
21 janvier 2022
Réponse de The Salt Box
That's good to hear Natasha, shipping has been a bit hit and miss during Covid. So thank you for letting us know. Kindest Ellissa :)
Highly recommended
• Smooth transaction
• Fast delivery
• Quality product
————————
Two thumbs up
20 janvier 2022
Réponse de The Salt Box
Hi Rey, Two thumbs up to you too! lol :) Enjoy your salt & hope to see you back again. Kindest Ellissa
Service was great
Service was great, value for money great too. I experienced an issue where the packaging was broken when I received my goods and I ended up with a huge mess in my house. I respect that this may have happened in transit so not blaming you, just providing feedback.
Thanks for a great product.
20 janvier 2022
Réponse de The Salt Box
Hi Rigo, Thank you for letting us know. Sorry your bag was damaged in transit, It doesn't happen often but it can happen. Appreciate your feedback and hope you enjoy you Epsom. Kindest Ellissa :)
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.