The Sterling Group Avis 

I recently had to provide proof of employment, proof that I'm not in the probationary period of my employment, my annual gross salary, and my last four months payslips to a Tenancy Managers Agent, as part of the process to get approved to rent a room in a house.

The Sterling Group HR Manager initials (K.W.) immediately understood what needed to be done and sent the requested documents to the Tenancy Managers Agent without delay.

On top of that she also arranged for a colleague of hers at The Sterling Group to contact me, so I can authorise Sterling Group to file my taxes with HMRC for when I work as a Sole Trader.

All my questions answered & all my requests granted, with no hassle, this company gets top marks!

The help I got FROM Holly waters was very professional.

Fantastic service, holly who was dealing with me couldn’t do enough to help me, kept me up to date all day with what was happening, great service would definitely recommend them to anyone, thanks holly

Jen at The Sterling Group was a great help, she talked me through the necessary steps to take when signing up as I was having issues, however these were resolved due to Jens help

The conversation I had with savannah and Aleks over the last couple of days was really professional and they were more than helpful and have solved all my issues it was a great pleasure speaking with them really knowledgeable and a credit to your company thank you both so much
Alan Taylor

Absolutely awesome service 👏 rapid response and really understanding and all around, professional and lovely people

They were very helpful

Can’t beat the Sterling group

Just want to thank all the staff especially Kelly Moore and Savannah can not thank you enough for the help you’ve given me with my personal issues(regarding fines) and all the guidance you’ve given me with the app and extras that sterling provide

Angels 😇 the pair of you
Thank you all again

Any time I call sterling I ask for Kelly. Reason being she is clear, concise and respectful.
She helps me understand parts of my pay slip that I’m confused about and is very patient with me.
I’m very happy with this service.

Quick to answer questions when i call and have any work queries. Thanks to Laura for the support.

Helpful with explanation

Just started to day.
Looks good friendly and helpful company

Kelly was fantastic in dealing with all enquiry’s and problems I had she has always dealt with them efficiently and effectively.

Answer the phone quickly. Ladies are always nice and helpful

An all-round quality company. Especially the customer service. They have always been extremely polite and efficient when dealing with my queries. Special thanks to Kelly.

Brilliant company professional wouldn’t go anywhere else

been using this company now for a few months, always get quick responses when I have any queries regarding payments. would not use anybody else. very happy with their services

Great service. Always willing to go the extra mile to make sure your temps get paid accurately and on time.
Spectrum Rail Ltd have used Sterling for the last 3 years and can recommend their services to any recruiter wanting a compliant and reliable payroll partner.

Awful

Absolutely awful.

You pay tax.
National insurance.
THEIR national insurance.
An apprentice levy.

All tallies up to approx 40% of wages.

40%.

Absolutely unbelievable!!

They try to explain where how and why, but they cannot justify that amount of stoppages!!!

I'd give them zero stars, but cannot sadly.

AVOID AT ALL COSTS!!!

there are other, better, cheaper umbrella companies to deal with that these!!!

Sean and Jen from Sterling were so helpful and speedy - great service!