Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Steve was very helpful and understanding, took his time and helped calm me down with my worries, very nice and caring man

Noté 5 sur 5 étoiles

This morning I was contacted by a Scottish gentleman, name Lewis, from Zinc Group. Lewis was considerate totally professional with a great touch of humanity. From the start of the call to its conc... Voir plus

Noté 5 sur 5 étoiles

Spoke wtih Cara, great attitude, very compassionate and her energy was amazing. credit to your company. Thank you again Cara

Noté 5 sur 5 étoiles

They called was very polite soft spoken asked my situation and gave me a lot of advice and pointed me to other services that could help me. She helped me set up a new payment plan and went above and b... Voir plus

À propos de l'entreprise

  1. Agence de recouvrement des dettes
  2. aussi dans
  3. Recouvrement de dettes
  4. Société financière non banquière

Écrit par l'entreprise

Zinc Group is a UK-based company that works in partnership with leading financial institutions, utilities providers, telecoms companies, public sector organisations, and insurers. We support customers who have fallen into arrears by helping them find fair, affordable, and sustainable solutions. We are not a debt purchaser or seller — our role is to work with clients and their customers to agree the best way forward, with respect, transparency, and care at the heart of everything we do.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

287 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 33 % de ses avis négatifs

Répond généralement dans un délai de plus d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,5

Tous les avis

(287)

226 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 4 sur 5 étoiles

Very good to talk to

Firstly, I was met by a very understanding person. He did not push, nor intimidate. He was kind, gave good links and info. Would have given 5 stars had He of had the ability so solve our issue without needing to elsewhere too.

26 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Mr Adam super hero

Today I call zinc to talk about my situation and Mr Adam is been very professional and did the best I can do to help me. I will never stop to say thanks to Adam for the help I give me

23 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Advise Supportives

Monoy, Angel and Zhora are Delivering a very Good support on their Role's
Would Recommenced Zinc Group to Anyone in need their personal Finance Management.
They are Amazing 5Star

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

invariably considerate and unfailingly supportive

Have spoken to this firm several times over the past 15 months since my life exploded they are invariably considerate and unfailingly supportive. Adam helped today and is an excellent example of what i mean. Thanks one and all, i greatly appreciate it.

21 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

After feeling so overwhelmed the guy…

After feeling so overwhelmed the guy make me feel at ease set a plan with me didn't feel pressured and he got help for me at a time when I needed can't thank you effort if only all company's was like this

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Absolutely great experience

Absolutely great experience. I was very happy with the outcome Today. The guy was so Helpful and dealt with everything appropriately. Thank You so much

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Great customer service

Spoke to so.eone named herson today. Was very helpful and got everything sorted over the phone and very quickly and efficiently.

16 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Positive Outcome

I spoke to Paulina. This Lady's communication skills were off the scale. Paulina navigated our conversation extremely well, she is kind, considerate and compassionate. We discussed the process that I'm handling and we both came to satisfactory solutions to moving forwards. It makes a huge difference when someone with integrity and authenticity really listens to you; Paulina held space well with Grace. When we have difficult decisions to make, it always helps when you see a service provider as your friend and not your foe. Remember, we are all here to help one another.

15 janvier 2026
Avis spontané
Noté 4 sur 5 étoiles

Setting up a payment plan …

My experience with trying to contact a team member to talk to, about arranging setting up a payment plan to pay you back, wasn't the best experience as I have severe mental health and my anxieties went high and got confused with the AI phone system, but thank goodness got through to talk to a wonderful team member called Hannah. I let her know about my conditions and she was so helpful and supported me to ground myself and helped me and supported me with setting up a payment plan. I understood what she said and I was listened to and felt safe talking to Hannah. You are fortunate to have her. She is very kind and wonderful person. Thank you Hannah. I am very grateful and appreciate all that you done for me.
🙏🏻.

14 janvier 2026
Avis spontané
Noté 5 sur 5 étoiles

Very satisfied customer

I spoke to a lovely young lady called Mia. .. she explained everything in full. She was very professional and calming at the same time. She is a credit to your company.

14 janvier 2026
Avis spontané

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