Booking was easy and attention to detail was great, very polite and nothing too much trouble. We would strongly recommend Sam and THG to our friends.
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Lisez les avis des autres
Meticulously organised from start to finish! We went on a 17 night Thailand Adventure, City, River and Beach. At every stage, a different driver, car and guide met us along the way and handed us o... Voir plus
L'entreprise a répondu
Fantastic experience on a Route 66 holiday organised by THG. Couldn’t have been more helpful throughout the booking process and sorting out a few last minute changes we requested. All aspects of the t... Voir plus
L'entreprise a répondu
Booking was easy and always able to speak to the same person Mandy who was very helpful and friendly. We’ve used bigger companies before but everything went accordingly to plan. The tour of S... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Experienced, creative and on trend, we thrive to provide personalised luxury holidays to a multitude of destinations. We know that the world is a melting pot of diverse experiences and is ready to be explored. We offer holidays from the temples and tigers of Asia, to America’s glittering cities, the pristine white sands of the Indian Ocean and the gigantic skyscrapers of Arabia. Our website features a wide range of destinations and dream bespoke holidays, this is only a taste of what we have to offer. It’s our speciality to incorporate your personal flare and tailor-make your dream holiday. No itinerary is too big or too small. Our World Travel Experts are passionate in providing a personal service whilst providing outstanding value throughout your customer journey.
Coordonnées de contact
Suite 3 RVB House New Mill Court, SA7 9FG, Swansea, Royaume-Uni
- 01792 482432
- enquiries@thgholidays.co.uk
- thgholidays.co.uk
4,7
Excellent
188 avis
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Fantastic , memory making holidays !
We have had to amazing trips booked with THG , one to Borneo and another to Cambodia & Vietnam , the hotels and private tours were fantastic, a lifetime of memories made , look forward to booking the next one !!
1 mai 2020
Avis spontané
Réponse de THG Holidays
Hi Lucinda,
Thanks for taking the time to share your kind comments. We are pleased you have had two fantastic holidays through ourselves. Keep in touch.
Thanks, The THG Team.
We booked to go to Sri Lanka through…
We booked to go to Sri Lanka through THG holidays. From the start this was very easy and well organised. The trip itself was wonderful and everything went really smoothly. I would definitely recommend this experience
10 avril 2020
Avis spontané
Réponse de THG Holidays
Hello Liz,
Sri Lanka is such a fantastic destination. We are thrilled you had such an amazing time. Thanks for your feedback.
Thanks,
The THG Team.
Excellent service from start to…
Excellent service from start to finish. All my questions were answered promptly. Everyone I dealt with was friendly and helpful. The holiday in India was superb with excellent ground handlers. Would recommend this company
9 avril 2020
Avis spontané
Réponse de THG Holidays
Hello Jane,
We are glad to hear that you had such a superb time on your Holiday in India. Thanks for the 5 stars.
Thanks,
The THG Team.
After 3 days in Vietnam we were…
After 3 days in Vietnam we were quarantined!
THG were AMAZING in getting supplies to us and arranging ever changing flights back home!!
Bev was in constant communication with us, so never felt alone!!
9 avril 2020
Avis spontané
Réponse de THG Holidays
Hi Simon,
We really empathise with the unprecedented situation you had to endeavour. It brought us tremendous discomfort to hear that you had to be placed into quarantine in such unpleasant circumstances. We are so pleased that we were able to provide you with our utmost support during this time, and that you are finally home on UK soil.
Keep in touch,
The THG Team.
Great until you need a refund!
I have no problems with Secret escapes and have used them to book some great holidays. However I do have issues with a certain travel agent they use THG, I paid for upgraded seats with Thai airways (£400)and due to the plane being changed my wife and I did not receive an upgrade. THG states they would reclaim the monies paid. 8 months later I am still waiting. Escalated to their manager who after initial contact refuses to reply to any emails. Thai airways also refuse to answer. Use Secret escapes but check it’s not THG supplying the holiday.
29 octobre 2019
Avis spontané
Réponse de THG Holidays
Hello Mr Williams,
Firstly, we would like to apologise for the late reply. It is of our understanding that your refund has been processed through our system. I hope you can understand that the last minute aircraft change with Thai Airways was beyond our control. We are terribly sorry that you had to lose your pre-paid seats, and that the turn-around time for a refund processed by Thai Airways was inadequate. However, we do hope that you enjoyed your holiday experience overall. If you do have any further questions please don't hesitate to give us an email on customersupport@thgholidays.co.uk
Thanks,
The THG Team.
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