Superb service from Gavin from start to finish. Absolutely fantastic trip planned for our honeymoon to Singapore & Bali. Already looking at booking a Thailand trip for 2027.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Booking was easy and always able to speak to the same person Mandy who was very helpful and friendly. We’ve used bigger companies before but everything went accordingly to plan. The tour of S... Voir plus
L'entreprise a répondu
Wow! We have nothing but praise for THG Mandy for the great itinerary to Sri Lanka and the Maldives and Bev for our final leg.Given the problems in the Middle East Bev and the team have been amazing m... Voir plus
L'entreprise a répondu
Meticulously organised from start to finish! We went on a 17 night Thailand Adventure, City, River and Beach. At every stage, a different driver, car and guide met us along the way and handed us o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Experienced, creative and on trend, we thrive to provide personalised luxury holidays to a multitude of destinations. We know that the world is a melting pot of diverse experiences and is ready to be explored. We offer holidays from the temples and tigers of Asia, to America’s glittering cities, the pristine white sands of the Indian Ocean and the gigantic skyscrapers of Arabia. Our website features a wide range of destinations and dream bespoke holidays, this is only a taste of what we have to offer. It’s our speciality to incorporate your personal flare and tailor-make your dream holiday. No itinerary is too big or too small. Our World Travel Experts are passionate in providing a personal service whilst providing outstanding value throughout your customer journey.
Coordonnées de contact
Suite 3 RVB House New Mill Court, SA7 9FG, Swansea, Royaume-Uni
- 01792 482432
- enquiries@thgholidays.co.uk
- thgholidays.co.uk
4,7
Excellent
187 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Would certainly use this company again
Would certainly use this company again, I got a personal service from start, during & the finish. Solo female traveller to Sri Lanka, excellent accommodation, food & excursions that were recommended & arranged before hand, No big hard sell,. Always felt in safe hands, a very professional company.
19 juin 2025
Avis spontané
Réponse de THG Holidays
Dear Miss Radczyk,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
We look forward to arranging your next holiday in the near future.
Your feedback will be passed on to our Team!
Best wishes,
THG Holidays
Satisfaction guaranteed!!!!!
Always quick to respond to any requests and provide excellent VFM.
9 septembre 2025
Réponse de THG Holidays
Dear Mr Fowler,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our service.
Your feedback will be passed on to our Sales and Product Team!
Best Wishes,
THG Holidays
Very helpful and friendly sales staff…
Very helpful and friendly sales staff when we initially purchased the holiday.
1 septembre 2025
Réponse de THG Holidays
Dear Mrs Sheppard-Allen,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our service.
Your feedback will be passed on to our Sales and Product Team!
Best Wishes,
THG Holidays
Holiday was advertised on Travelzoo
Holiday was advertised on Travelzoo, contacted THG, holiday was as advertised (which is often not the case) The person I dealt with was informed and very helpful and willing. Very good customer service, very efficient. The holiday is not until October so hopeful all goes smoothly.
4 septembre 2025
Réponse de THG Holidays
Dear Mr Degrussa,
Thank you for your lovely review! We're so glad to hear that you received helpful and efficient service from our team.
We hope you have a fantastic trip in October and are here for anything you need in the meantime!
Best Wishes,
THG Holidays
My experience with the company as been very pleasant…
My experience with the company as been very pleasant. Always someone to hep with any queries would defiantly recommend and would book with them again.
2 septembre 2025
Réponse de THG Holidays
Dear Ms Ford,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best Wishes,
THG Holidays
A great overall booking experience
All the information we needed was given promptly and easily understood. Phone calls were answered quickly and efficiently. Booking process was very relaxed and straightforward. Personal touches were excellent.
Alisa has been amazing all through this process
28 août 2025
Réponse de THG Holidays
Dear Mrs Harris,
Thank you for your lovely review! We're so pleased to hear the booking process was smooth and stress-free, and that you found the information clear and helpful.
We really appreciate your kind words and look forward to helping with your future holidays.
Your feedback will be passed on to Ailsa and the Team!
Best Wishes,
THG Holidays
Réponse de THG Holidays
Dear Mr Sharp,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best Wishes,
THG Holidays
Great company to book a holiday with
Great company to book a holiday with. The communication is good. I left a message and someone did call me back. Always there to help. I would probably use them again.
11 août 2025
Réponse de THG Holidays
Dear Mrs Campbell,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best Wishes,
THG Holidays
Réponse de THG Holidays
Dear Mr Smallwood,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best Wishes,
THG Holidays
Paid £264 to thg to book seats in…
Paid £264 to thg to book seats in January for trip in September received tickets 12th September seats not booked Company blamed computer. My contract was with THG and I do not think nthe service any good I think thg should refund the cost of original seats and stand the cost of the seats we had to pick
12 août 2025
One of our best holidays ever
Fabulous trip on The Danube with Ama Waterways. Highly recommend
30 juillet 2025
Réponse de THG Holidays
Dear Mrs Spencer,
Thank you for your wonderful review! We're so glad to hear you had such a fabulous trip on the Danube with AmaWaterways.
We hope to help you plan your next holiday soon!
Best Wishes,
THG Holidays
Hassle free booking !
Gareth at THG has booked our holidays for the past 5 years, he is utterly professional and always helpful. Off to Corfu tomorrow, on the Trans Alpine express in January and Thailand in March, all hassle free bookings. I have every confidence the holidays will live up to the usual standard.
11 août 2025
Réponse de THG Holidays
Dear Mr Cheal,
Thank you so much for your lovely review! We're delighted to hear that Gareth has consistently provided you with professional and helpful service.
We truly appreciate your continued trust and confidence in us.
Have a wonderful time on your travels!
Best Wishes,
THG Holidays
THG Holidays were very responsive to…
THG Holidays were very responsive to all of my questions, and gave excellent customer service.
31 juillet 2025
Réponse de THG Holidays
Dear Ms Bryan,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We're so glad we could help you book your holiday and the process went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
We haven’t had the holiday yet but so…
We haven’t had the holiday yet but so far excellent
31 juillet 2025
Réponse de THG Holidays
Dear Mr Walbeoff,
Thank you for your review. We're so pleased to hear everything has been excellent so far.
We hope you have a fantastic holiday and look forward to hearing how it goes!
Best Wishes,
THG Holidays
Very efficient and effective staff
31 juillet 2025
Réponse de THG Holidays
Dear Mr Moran,
Thank you for your kind words. We're glad to hear you found our staff efficient and effective. We appreciate your support!
Your feedback will be passed on to our Team!
Best Wishes
THG Holidays
Réponse de THG Holidays
Dear Mr Bartlett,
Thank you for taking the time to leave a positive review on Trustpilot.
We're so glad we could help you book your holiday and the process went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
Fantastic personal service
Its so great to be able to call a number and speak directly to someone who is very knowledgeable and helpful. My experience was so positive the 1st time I didnt think twice about contacting Gareth at THG for my next holiday. Again they were spot on sorting a holiday for me. Can't recommend enough!
4 août 2025
Réponse de THG Holidays
Dear Mrs Parker,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We're so glad we could help you book your holiday and the process went smoothly.
Wishing you an amazing trip and we hope to help you plan the next one soon!
Best Wishes,
THG Holidays
Excellent service thank you
Personal and detailed information & assistance.
Excellent service.
13 juin 2025
Réponse de THG Holidays
Dear Mr Griffiths,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best wishes,
THG Holidays
Réponse de THG Holidays
Dear Mrs Jones,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
We look forward to arranging your next holiday in the near future.
Your feedback will be passed on to our Team!
Best wishes,
THG Holidays
THG a great travel company
Very friendly efficient staff always confident our holidays usually to the far east will be booked as we request and all paper work arrives promptly
14 juillet 2025
Réponse de THG Holidays
Dear Mrs Tidy,
Thank you for taking the time to leave a positive review on Trustpilot, and for your kind words.
We are pleased to hear that you were satisfied with our services.
Your feedback will be passed on to our Sales and Product Team!
Best wishes,
THG Holidays
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.