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Lisez les avis des autres

Noté 5 sur 5 étoiles

I hadn't realised that the funeral directors we asked them to deliver to only opened between 10-4 and Derrick was so understanding when i emailed him after they tried to deliver and then subsequently... Voir plus

Noté 5 sur 5 étoiles

Everything went smoothly from ordering right through to delivery, with clear communication throughout. The coffin matched the description perfectly, and we were very happy with it. We’d definitely rec... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Willow were absolutely fabulous about completing my shortnoce order for a 5' 8 cardboard coffin which my late wife's sisters and nieces could paint beautifully. It was an amazing 3 day turn- around ov... Voir plus

Noté 5 sur 5 étoiles

Ordered a cerise banana casket & I couldn’t be happier with my choice. It looks lovely, matches the image on the website & seems to be very well made. The engraved nameplate was the finishing touch. D... Voir plus

À propos de l'entreprise

  1. Fabricant de cercueils
  2. Vente de cercueils

Écrit par l'entreprise

ThinkWillow.com is committed to reducing the carbon footprint, cost and waste in the funeral industry. All of the coffins available on the site are made from sustainably-sourced materials such as bamboo, willow, and recycled cardboard. These materials are biodegradable and free from harmful chemicals, providing a natural and environmentally-friendly burial option. Founder Derrick Grant’s passion for design and conservation led him to launch an online store that offers sustainable and affordable coffin options. “I wanted to offer people a more sustainable option that doesn’t break the bank,” Grant explained. “Sustainability shouldn’t be a luxury – everyone should have access to environmentally-friendly burial options.”


Coordonnées de contact

4,9

Excellent

TrustScore 5 sur 5

216 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Noté 5 sur 5 étoiles

Excellent all round

Great company ethos. Excellent website. Prices much appreciated compared to funeral home offerings. Easy to order. Delivered direct to funeral home. Excellent quality. Well done, keep up the good work.

1 mai 2025
Logo de Willow

Réponse : Willow

Big thank you for taking the time to leave a review LJ.

Your opinion is highly valued thank you for choosing thinkwillow.com we're glad to have met your expectations.

Noté 5 sur 5 étoiles

Cerise Banana Casket

Ordered a cerise banana casket & I couldn’t be happier with my choice. It looks lovely, matches the image on the website & seems to be very well made. The engraved nameplate was the finishing touch. Delivery was speedy but the large delivery window (9-4) caused a problem. This was quickly resolved & Derrick’s communication was exemplary throughout. Prices could not be matched by the funeral director. I hope I will not have need of this company again anytime soon, but when I do I would not hesitate to return.

19 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Excellent

Unfortunately, this was the second coffin I needed within a year.
The service was excellent, the coffins were precisely what were needed and were good value for money. I hope I don't need to buy another soon, but if I do, I shall certainly buy from here again.

21 mars 2025
Noté 4 sur 5 étoiles

A good selection of natural and attractive items

After an unfortunate misunderstanding and a couple of emails going astray, ThinkWillow sorted things out in a most satisfactory manner. The Ecocoffin is a beautifully made coffin in a lovely natural wicker, with a beautiful and cheerful sunflower floral display and ribbons it looked very pretty. The liner and handles good. A much less austere look than some of the darker heavy wood coffins you might see. If you want a less imposing lighter and more natural casket or urn, they had the best wicker selection I found and were very reasonable as a bonus. If you are looking for a more personal way your loved ones send off in a more natural way, this company has quite a selection to choose from and delivered very promptly.

15 novembre 2024
Logo de Willow

Réponse : Willow

Hi there, I'm very sorry to hear about your experience.

We have checked our systems and there are no internal record of an email sharing this issue.

Regarding the size of the coffin we can see that the coffin you ordered was 6'2 internally. All of the coffins measurements on our website are listed as Internal sizes the external size of the coffin would be larger. In this case we do not stock a 6'5 internal model of the coffin you ordered.

That being said we have a 100% satisfaction or your money back guarantee and have refunded your purchase. And are disappointed that we did not meet your expectations.

Noté 5 sur 5 étoiles

Great experience with this company

Great experience with this company. A similar coffin via the funeral director cost twice as much. I never thought I would have to do so much coffin research. Transparent website and pricing, easy ordering, very responsive, and a beautiful good quality coffin. Thank you.

19 février 2025
Noté 5 sur 5 étoiles

Quality willow

Very pleased to have found you. Ordered and delivered on time direct to the funeral directors. They informed me that the sizing was correct and quality was suitable for cremation. On the day it looked beautiful. A great job. Thank you.

14 février 2025
Avis spontané
Logo de Willow

Réponse : Willow

Great to hear that we met your expectations Russell. Thank you for choosing Willow

Noté 5 sur 5 étoiles

Would definitely recommend

I ordered two cardboard coffins on Tuesday & the courier arrived with them on Thursday morning. The website was clear & easy to use and I quickly received confirmation emails including details of a named contact. The coffins were well packaged & are very robust, I hadn't been sure what to expect, but am very impressed with my purchase. If you're looking for affordable and sustainable options, I would definitely recommend.

30 janvier 2025
Avis spontané
Logo de Willow

Réponse : Willow

Thank you for your feedback Liz. We're happy to have met your expectations

Noté 5 sur 5 étoiles

Ordered a willow coffin and they…

Ordered a willow coffin and they arranged for it to be delivered ro the mortuary. The coffin itself was lovely and lots of people at the funeral commented on how lovely it was .
I am glad I took the chance and Ordered directly it's just want we wanted for my brother . High quality as good customer service.

25 octobre 2024
Avis spontané
Noté 5 sur 5 étoiles

It was easy to purchase

It was easy to purchase. The only problem was the name plate. It would be good if you guided customers on what must be placed and the wording, as we don't know the rules (and we got it wrong)!

15 mai 2024
Noté 5 sur 5 étoiles

Beautiful affordable coffins

Willow were brilliant to deal with. Friendly and helpful on the phone, speedy delivery and beautiful coffin at a fair price. Willows honest and affordable service turned something daunting into something positive. Thank you!

2 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Willow wicker coffin. Excellent

I can't recommend this company enough. Going through a very emotional time they took the time to contact my funeral director to double check the size required and delivered it within three days, plenty time for my viewing of my mum. My advice to anyone seeking a wicker coffin, don't always take the one offered by the funeral director as there's such a mark up. This company went above and beyond for which I will always be grateful.

22 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

Thinkwillow - exemplary company

Thinkwillow were really responsive. They liaised with the funeral directors and communicated well with me. At no time was I left wondering what was happening with my order - delivery was quick and the coffin was beautiful.
If only other companies operated like this.

21 avril 2024
Noté 5 sur 5 étoiles

Fantastic service

I ordered a wicker coffin for my Father, the coffin was beautiful, it was really sturdy too, we were all really happy with how lovely it looked.
The Custer service was amazing, Derrick couldn’t have been more helpful and empathetic.
Highly recommend

17 avril 2024
Avis spontané
Noté 5 sur 5 étoiles

During such a difficult time ThinkWillow made this part so easy

I thought having to purchase a coffin from a company other than the undertaker was going to be complicated. I couldn’t have been more wrong! Chose coffin and paid on their site. They liaised with our funeral directors, and delivery was within 2 days.
The bamboo basket we chose was good quality

3 avril 2024

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