I was struggling so asked them to telephone me to help sort my issues out. Jess came to my rescue and in no time all requirements were securely met and thirdfort have provided all documentation t... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Contacted thirdfort and spoke to Jess (although I miss heard her name and called her Beth) and she never corrected me... :) Jess was polite, professional, informative and incredible helpful. I can't... Voir plus
L'entreprise a répondu
Easy to follow the step by step instructions. Intuitive and straightforward to follow. Verification code took 3 attempts to send, it appears you need to select go back before you can receive a... Voir plus
L'entreprise a répondu
Its been over 30 years since we last bought a house. How things have changed! Most actions now are all online, and not always clear how to complete these tasks. A very helpful polite and efficient you... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Thirdfort's client due diligence platform combines automated ID verification, anti-money laundering and Source of Funds checks to protect regulated professionals, and their clients, from fraud and money laundering. Thirdfort combines industry-leading data sources and suppliers with user-friendly technology, making client due diligence simple and secure.
Coordonnées de contact
Belle House Platform 1, SW1V 1JT, London, Royaume-Uni
- 01617680083
- contact@thirdfort.com
- thirdfort.com
4,5
Excellent
7 k avis
A répondu à 96 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very easy to use with great instruction…
Very easy to use with great instruction on what to do
25 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback, we really appreciate it!
Best,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback, i'm glad to hear you had a positive experience overall.
Best,
Thirdfort
Robert was very polite and efficient
Robert was very polite, and extremely efficient. He understood exactly how to deal with my request and therefore it was completed within a couple of minutes.
25 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Rob, we really appreciate it.
Best,
Thirdfort
Excellent service
The lady I spoke to was so helpful so friendly and really patient. Made the whole process very easy to do. Absolute pleasure to deal with Thirdfort. Thank you
25 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your feedback on our support agent - we really appreciate it.
Best Wishes,
Thirdfort
Really helpful and easily resolved.
25 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback, we really appreciate it!
Best,
Thirdfort
Quick and efficient
A very quick, efficient and user friendly service. Would highly recommend.
25 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
How telephone support should be done
Drew was my call handler and was excellent. Efficient, asked helpful follow up questions and resolved my issue quickly. A stand out experience for telephone support showing how it should be done.
25 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Drew - we really appreciate your comments. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your 5* review, we really appreciate it!
Best,
Thirdfort
Understanding of the problem and…
Understanding of the problem and resolved very quickly and professionally .
24 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our support agent, we really appreciate it.
Kind Regards,
Thirdfort
Fantastic experience
Tabeen was very helpful in resolving my issue in a quick and professional manner. There was no long holding on the phone and Tabeen dealt with me in a friendly manner. Thank you very much!
24 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen - we are glad to read how helpful they were in getting everything sorted for you.
Best,
Thirdfort
Really helpful and great service
24 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your brilliant feedback, we really appreciate it!
Best,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Réponse : Thirdfort
Hi,
Thanks for your fantastic feedback and 5* review!
Kind Regards,
Thirdfort
Prompt answer to my call
Prompt answer to my call. Zoey was very polite helpful, offered to call back to make sure all was ok. Reassuring that Thirdfort is a secure platform.
24 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thanks for sharing your feedback. It's great that you felt reassured about Thirdfort’s security and appreciated Zoey’s support. We will pass this back to Zoey and the wider team.
Kind Regards,
Thirdfort
The customer support I spoke with
The customer support I spoke with, was very helpful,
24 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your kind feedback. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Very friendly and helpful service
Very friendly and helpful service. Thank you
24 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback for our agent, we really appreciate it. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Quick help
My call was answered quickly and dealt with well. So important when you are under pressure.
24 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for your 5* review!
Best,
Thirdfort
Very helpful experience
I needed information regarding required documentation and I spoke to Tabeen .
Although I was at work, she was extremely patient and allowed me time to find somewhere quiet to talk.
Tabeen is extremely knowledgeable and talked me through what I needed to do.
Very helpful, a great asset.
23 mars 2026
Avis spontané
Réponse : Thirdfort
Hi,
Thank you for taking the time to leave your feedback on our agent Tabeen. We are so glad to hear how helpful she was. All the best with the rest of your transaction!
Kind Regards,
Thirdfort
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