Took much longer than anticipated. It took 9 business days to get my first set of proofs. When I emailed customer service asking when I should be receiving them, I received the proofs within 2 hours a... Voir plus
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The staff responds almost immediately whenever we need anything. Whatever we ask for, they always make it a point to accommodate our requests and make sure we get what we need. A special mentio... Voir plus
L'entreprise a répondu
I ordered a large box of polo shirts for my employer, but unfortunately, UPS lost the shipment for more than a month. Although the issue was not Threadfellows’ fault, their team went above and beyond... Voir plus
I have not yet received the items ordered so can't comment on the quality but the experience beforehand was less than ideal. Multiple times my instructions were ignored or done differently. It was abo... Voir plus
À propos de l'entreprise
- Fournisseur de cadeaux d'entreprise
- aussi dans
- Magasin d'uniformes
- Magasin de sacs et de valises
- Magasin de vêtements
- Magasin de vêtements imprimés
- Service de broderie
Écrit par l'entreprise
Threadfellows specializes in offering premium, name brand products ideal for decorating with your company logo. We are continually recognized as one of the best in the branded apparel and hardgoods industry, showcased by our curated collection of exclusive brands like Patagonia, Nike, Carhartt, Stanley and more. We offer Free Logo set ups, Free Logo application, volume discounts and free shipping on orders over $5000. We can't wait to help bring your logo to life!
Why Customers Trust Us
Écrit par l'entreprise
- Exceptional Service, Decoration & Quality
- With thousands of customers and millions of logos decorated - companies, non-profits, universities and teams of all sizes come to Threadfellows for our expert service, best in class decoration and premium name brands that your employees and clients will actually want to wear and use, every day. And as 1% For The Planet members, we proudly support sustainable causes.
Coordonnées de contact
8123 Forsythia St., 53562, Middleton, Etats-Unis
- 844-588-6275
- customer.care@threadfellows.com
- threadfellows.com
Volume Discounts Available
4,2
Bien
95 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Took much longer than anticipated
Took much longer than anticipated. It took 9 business days to get my first set of proofs. When I emailed customer service asking when I should be receiving them, I received the proofs within 2 hours and then customer service emailed me back 2 hours after that saying something along the lines of "We see you requested a change and that takes time". Well, yes I did request a change the same day as I received my proofs. That doesn't make them not late... Convenient that I received my proofs 4-6 business days after their stated timeline within 2 hours of emailing customer service, then essentially got blamed for it.
13 novembre 2026
Lost Shipment
I ordered a large box of polo shirts for my employer, but unfortunately, UPS lost the shipment for more than a month. Although the issue was not Threadfellows’ fault, their team went above and beyond by replacing the entire order. Their exceptional customer service resolved the situation and greatly pleased our team. I highly recommend Threadfellows.
11 novembre 2026
Ease of ordering
Ease of ordering, communication about the order and the quality of the products!
10 novembre 2026
Exceptional Service, Hassle-Free Experience from Start to Finish!
The staff responds almost immediately whenever we need anything. Whatever we ask for, they always make it a point to accommodate our requests and make sure we get what we need.
A special mention to Cole! If everyone I deal with could be as helpful and responsive as Cole, that would be amazing. Thank you so much for making things easier for us!
We here at Tucker's Farm truly appreciate how smooth and hassle-free everything has been, from placing our orders to getting them shipped. It's always a pleasure working with a team that makes the entire process so easy.
Thank you, Cole, and the rest of the Threadfellows team!
9 novembre 2026
Réponse de Threadfellows
Thank you so much, Allen! We love hearing this and we will share your compliments with Cole! Thanks for being such a loyal customer :)
Great Customer Service
We placed our first order with Threadfellows, and had a seamless proofs and delivery experience. However, we received some polos with misplaced logos. We contacted their customer service team and were offered a very acceptable solution in a timely manner. We are still in the process of getting everything corrected and replaced, but Threadfellows has a great customer service team, and we have been very happy dealing with Jake in particular.
5 novembre 2026
Réponse de Threadfellows
Thanks so much for the feedback, Mitchell! We aren't perfect but we do promise to make it right. Appreciate your patience and working through it with us!
Always a good experience when i order…
Always a good experience when i order from threadfellows! Thank you!!!
30 octobre 2026
Réponse de Threadfellows
Thanks, Jason! We appreciate your business :)
Processed my order quickly and easily
Processed my order quickly and easily. Great customer service.
5 novembre 2026
Réponse de Threadfellows
Awesome, so good to hear! We appreciate your business and your feedback!
Great customer service when I called I…
Great customer service when I called I got the answers I needed and the quality of the backpacks was great. Responses to emails was usually slow but calling was great.
31 octobre 2026
Product options and ordering is always…
Product options and ordering is always a great experience.
22 octobre 2026
The company was easy to work with and…
The company was easy to work with and very fast on turn around time.
22 octobre 2026
Incredible products shipped quickly to…
Incredible products shipped quickly to your door.
22 octobre 2026
We had customized Patagonia sweater…
We had customized Patagonia sweater which had wrong name. Process went smoothly to replace the item
31 octobre 2026
Clear communication end to end
Clear communication end to end. We worked on the type of garment, the design, proofs, shipping and updates.
2 novembre 2026
Customer Service
Every time I need to call, Customer Service Team is courteous and very helpful.
30 octobre 2026
So happy with our custom back packs
So happy with our custom back packs. Customer Service was quick and personal. Proofs were clearly shown and corrections made quickly! Love them Thank you!
17 octobre 2026
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