Took much longer than anticipated. It took 9 business days to get my first set of proofs. When I emailed customer service asking when I should be receiving them, I received the proofs within 2 hours a... Voir plus

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The staff responds almost immediately whenever we need anything. Whatever we ask for, they always make it a point to accommodate our requests and make sure we get what we need. A special mentio... Voir plus
L'entreprise a répondu
I ordered a large box of polo shirts for my employer, but unfortunately, UPS lost the shipment for more than a month. Although the issue was not Threadfellows’ fault, their team went above and beyond... Voir plus
I have not yet received the items ordered so can't comment on the quality but the experience beforehand was less than ideal. Multiple times my instructions were ignored or done differently. It was abo... Voir plus
À propos de l'entreprise
- Fournisseur de cadeaux d'entreprise
- aussi dans
- Magasin d'uniformes
- Magasin de sacs et de valises
- Magasin de vêtements
- Magasin de vêtements imprimés
- Service de broderie
Écrit par l'entreprise
Threadfellows specializes in offering premium, name brand products ideal for decorating with your company logo. We are continually recognized as one of the best in the branded apparel and hardgoods industry, showcased by our curated collection of exclusive brands like Patagonia, Nike, Carhartt, Stanley and more. We offer Free Logo set ups, Free Logo application, volume discounts and free shipping on orders over $5000. We can't wait to help bring your logo to life!
Why Customers Trust Us
Écrit par l'entreprise
- Exceptional Service, Decoration & Quality
- With thousands of customers and millions of logos decorated - companies, non-profits, universities and teams of all sizes come to Threadfellows for our expert service, best in class decoration and premium name brands that your employees and clients will actually want to wear and use, every day. And as 1% For The Planet members, we proudly support sustainable causes.
Coordonnées de contact
8123 Forsythia St., 53562, Middleton, Etats-Unis
- 844-588-6275
- customer.care@threadfellows.com
- threadfellows.com
Volume Discounts Available
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
The finished product was very poor…
The finished product was very poor compared to other experiences with Threadfellows.
Great service and products
Great service and products. Excellent provider of Patagonias!
amazing quality
Okay, not great
Embroidery was great - but the products weren't presented particularly well on the site. As a result, the colors / textures didn't meet expectations.
A bit disappointed.
The ease of ordering and the quick…
The ease of ordering and the quick response to concerns.
Had an issue with my order and tried to…
Had an issue with my order and tried to return it and offered to pay restocking fee, but it was denied, even though I never send the final email to approve the order
Zero returns for shirts made poorly
Zero returns for shirts made poorly. Complete waste for $200.
From Start to Finish Excellent
From Start to Finish Excellent. The attention received was top notch. We had an issue with items being available on time for an event and customer service quickly laid out options for alternatives and made sure we would get it intime. Communication was clear and on time, we ended up with clothing ahead of time. I will definitely use Thread Fellows again for future purchases.
HIGHLY recommend this company!!!
Let’s start with CUSTOMER SERVICE!!! Absolutely FANTASTIC!
Every time I called, I was able to speak with a real person who was friendly, knowledgeable, and happy to answer all my questions!
When it came to troubleshooting our design, their team was incredibly patient, helpful, and determined to make sure everything turned out just right. The end result? A product I am absolutely IN LOVE with!!!
To top it all off, these sweatshirts were gifts for our staff, and I have received nothing but RAVING reviews! Everyone LOVES their new company sweatshirts!
Amazing customer service, fantastic quality, and an all-around wonderful experience! I couldn't be happier and would HIGHLY recommend this company!!!
One of the jackets has embroidery that…
One of the jackets has embroidery that does not look good. I want to send it back and get re -done. These are gifts and I really need them all to look great.
Fantastic products and service
Hard to imagine what more you could want in a corporate logo wear vendor. The products are high quality, the shipping was quick, and the customer service was top tier. Can't recommend them enough whether you're looking for gifts for employees or team wear for events.
Good customer service, great product
Molly was great!
Molly was great! Extremely responsive! She made the process better. The artwork took multiple takes since the colors were not matching my brand.
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