Took much longer than anticipated. It took 9 business days to get my first set of proofs. When I emailed customer service asking when I should be receiving them, I received the proofs within 2 hours a... Voir plus
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The staff responds almost immediately whenever we need anything. Whatever we ask for, they always make it a point to accommodate our requests and make sure we get what we need. A special mentio... Voir plus
L'entreprise a répondu
I ordered a large box of polo shirts for my employer, but unfortunately, UPS lost the shipment for more than a month. Although the issue was not Threadfellows’ fault, their team went above and beyond... Voir plus
I have not yet received the items ordered so can't comment on the quality but the experience beforehand was less than ideal. Multiple times my instructions were ignored or done differently. It was abo... Voir plus
À propos de l'entreprise
- Fournisseur de cadeaux d'entreprise
- aussi dans
- Magasin d'uniformes
- Magasin de sacs et de valises
- Magasin de vêtements
- Magasin de vêtements imprimés
- Service de broderie
Écrit par l'entreprise
Threadfellows specializes in offering premium, name brand products ideal for decorating with your company logo. We are continually recognized as one of the best in the branded apparel and hardgoods industry, showcased by our curated collection of exclusive brands like Patagonia, Nike, Carhartt, Stanley and more. We offer Free Logo set ups, Free Logo application, volume discounts and free shipping on orders over $5000. We can't wait to help bring your logo to life!
Why Customers Trust Us
Écrit par l'entreprise
- Exceptional Service, Decoration & Quality
- With thousands of customers and millions of logos decorated - companies, non-profits, universities and teams of all sizes come to Threadfellows for our expert service, best in class decoration and premium name brands that your employees and clients will actually want to wear and use, every day. And as 1% For The Planet members, we proudly support sustainable causes.
Coordonnées de contact
8123 Forsythia St., 53562, Middleton, Etats-Unis
- 844-588-6275
- customer.care@threadfellows.com
- threadfellows.com
Volume Discounts Available
4,2
Bien
95 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
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Excellent Experience and Service
Excellent Customer Service and Great Communication and Quality!
29 septembre 2026
Very easy to deal with
28 septembre 2026
Took longer than expected and was…
Took longer than expected and was forced to pay a rush fee to get my order on time.
28 septembre 2026
Very nice products by top brands
Very nice products by top brands. The quality of the embroidery is great, too. I bought branded Patagonia backpacks in fun color combinations for my staff. They love them.
25 septembre 2026
Top notch quality!
High quality stylish business professional gear without looking obnoxious. Customer Service is top tier. Emboridery is beautifully done.
6 octobre 2026
Customer service has a been great to…
Customer service has a been great to work with, even on an item that was not up to expectations they jumped on a path to fix it
21 septembre 2026
great products
great products,
I am extremely happy with the outcome of the products, the logo and the entire process
22 septembre 2026
Greats shirts, great service, slow turn around
The customer service (especially Molly) is top-notch. The only improvement I see would be the turn around time. This is the triple the time I have have waited for customer shirts compared to other vendors.
25 septembre 2026
Top notch!
Everyone on the customer service team at Threadfellows was very knowledgeable and responsive and kept working with me until we got it just right! :)
26 septembre 2026
Didn’t meet deadline
Didn’t meet deadline. Horrible communication. Never coming back.
25 septembre 2026
I ordered a few items for my husbands…
I ordered a few items for my husbands birthday and my package got lost at UPS which made it delayed. When I contacted Threadfellows about the situation with no hesitation they sent me a new package and expedited the shipping so it would make it to me in time! Their customer service is 10/10 and the items I ordered are perfect!
11 septembre 2026
Blazer Ruined
The company said my logo on the blazer was too big and would be overlapped. They changed to just the circle icon of the logo which is fine. But I just got the jacket... the logo is off centered and is way too big. Ruined the whole blazer. Additionally, looking at it, I'm not sure why the regular logo wouldnt fit if they made the icon so huge... not happy about a wasted (expensive) jacket. The rest of the items came out fine though.
24 septembre 2026
Printing Error & Customer Service
There was a printing error on all of the jackets in our order. Threadfellows was great and replaced the jackets, but some of the replacement jackets had the same flaw. Customer service was great! I am just really sad about the replacement order having issues.
11 septembre 2026
Beautiful product and stitching
Beautiful product and stitching! Very happy with our jackets.
11 septembre 2026
Stellar Customer Service!
I would give the Threadfellows Customer Service team the highest rating. They are TOP NOTCH! All the communication about the process is very helpful as well. I never have to question where my orders are in the process.
11 septembre 2026
I have not yet received the items…
I have not yet received the items ordered so can't comment on the quality but the experience beforehand was less than ideal. Multiple times my instructions were ignored or done differently. It was about 6 rounds until i had what i asked for in the first place. However, if the products will looks good, we will order again.
23 septembre 2026
This is the second time we have placed…
This is the second time we have placed an order through you for an item we have already ordered in the past that has had a "quality control" issue the second time. Now, we received only one of the item's in the delivery.
17 septembre 2026
1/3 of my order is missing,
18 septembre 2026
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