I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Voir plus
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Lisez les avis des autres
Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Voir plus
The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Voir plus
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Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!
Coordonnées de contact
1 Seib Road, 4562, Eumundi, Australie
- 0411129759
- info@thysol.com.au
- thysol.com.au
4,0
Bien
253 avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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Fasciq Mustache
The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had none. This was a misunderstanding on my part. My advice is to research thoroughly as there are many of these fascia tools available online, all at different prices - and the same make and quality.
14 septembre 2022
Avis spontané
Réponse de THYSOL Australia
Hi Ariel, Thank you for taking the time to share your experience with THYSOL Australia :)! Regarding the Mustache IASTM tool, I am sorry to hear that you're not a 100% satisfied with your ordered the tool. Please send us an email at info@thysol.com.au and we can discuss the process to change your Mustache for the correct tool that you wanted to order in the first place :).
Looking forward to your reply. Kind regards, Leon - Team THYSOL Australia
Happy with the product and with overall…
Happy with the product and with overall experience. Order came in time and it is as described.
14 septembre 2022
Avis spontané
Absolutely love love love these…
Absolutely love love love these products !!! I’ve already noticed a big difference in the texture of my face
9 septembre 2022
Avis spontané
I love this tape it is improving the…
I love this tape it is improving the wrinkles around my mouth - I just wish that I could wear it all day 😊
6 septembre 2022
Réponse de THYSOL Australia
Thanks for sharing Karen and happy taping :)!
Kind regards, Leon - Team THYSOL Australia
First Class Compay.
Great range of products. My order was received promptly without any problems.
26 août 2022
Réponse de THYSOL Australia
Thanks Helena!
Kind regards, Leon - Team THYSOL Australia
Excellent service
Excellent service. But got an email from them to ask why i sent three emails when i was enquiring where my order was. I didnt send three only sent one. I didnt appreciate the way i was questioned. But we love the product.
14 août 2022
Avis spontané
Réponse de THYSOL Australia
Hi Neale and Debbie,
Thanks for your review and sorry to hear you didn't appreciate the questioning.
We will discuss your feedback with the team and adjust the process for our future customers.
Thanks again for sharing, my apologies for the inconvenience caused and good to hear you like the service + products.
Kind regards, Leon - Team THYSOL Australia
Great customer service.
9 août 2022
Réponse de THYSOL Australia
Thanks for sharing Lambert!
Kind regards, Leon - Team THYSOL Australia
Relief from Diabetic Pain
Parcel arrived in due course. I have been using these on my husband who has diabetic neurology. It has helped with some of the pain management, so this has made him very happy. I will continue to experiment to see if I can get the level down further
24 juillet 2022
Réponse de THYSOL Australia
Thanks for sharing Morry and good to hear the products' effectiveness is helping you/your husband in the pain management field!
Thanks again and if you need additional help/assistence, please do not hesitate to contact us.
Kind regards, Leon - Team THYSOL Australia
This is suppose to be for canines
This is suppose to be for canines, it does not stick.
8 juillet 2022
Réponse de THYSOL Australia
Hi Cherie,
Thank you for leaving a review with us!
I am very sorry to hear that the product was not to your satisfactory. When taping canine there are a variety of factors into play.
Could you please contact us (by mail or phone), so we can help and assist you on this?
I hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Express post order from 24 May not…
Express post order from 24 May not received. The customer service is appaling, no help whatsoever. Claiming nothing is wrong more than a month later.
I live in Sydney.
19 juin 2022
Avis spontané
Réponse de THYSOL Australia
Hi,
I am very sorry to hear that your order hasn't arrived.
Could you please contact us (by mail or phone) to work on a solution on this?
Again, I am sorry for the inconvenience and hope to hear from you soon.
Kind regards,
Leon Koerssen
THYSOL Australia
Fabulous
All good, fantastic communication by email, quick delivery. Recommended 100%
11 mai 2022
Avis spontané
The silicone cups arrived in good time
The silicone cups arrived in good time, are good quality and work perfectly.
8 mars 2022
Avis spontané
Réponse de THYSOL Australia
Thanks for sharing Fiona!
Kind regards, Leon - Team THYSOL Australia
Best tape on the market
Best tape on the market. Daughter and I both use it and couldn’t be more happy.
6 mars 2022
Avis spontané
Great and easy to converse with and the…
Great and easy to converse with and the product was exactly as described.
16 février 2022
Avis spontané
Cant really comment as I still waiting…
Cant really comment as I still waiting for my order to arrive it's been 2 weeks now postie about slow
25 janvier 2022
Avis spontané
First time using this animal product…
First time using this animal product early days yet but it is staying in place, has lasted 4 days.
12 janvier 2022
Avis spontané
Placed an order
Placed an order, and recieved it rather quickly during the Christmas rush. Thank you.
10 janvier 2022
Avis spontané
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