Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 2 sur 5 étoiles

I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a prob... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Fast delivery…. Easy to set up. I am a patient with lymphoedema in my chest wall after cancer treatment. For the first time, I tried using this tape by myself; easy to apply, good quality…After seve... Voir plus

Noté 4 sur 5 étoiles

The mustache tool is exceptionally well made and of high quality. However, it is very, very similar to another thysol tool having a non-slip point for a better grasp. The one I mistakenly ordered had... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Great, fast postage, very responsive but if you’re considering buying the FASCIQ® Sports Cupping Set – Trigger Point Cups DO NOT WASTE YOUR MONEY, THEY ARE 100% USELESS! The only reason they lost... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'équipement de physiothérapie
  2. Pharmacie

Écrit par l'entreprise

Since August 2024 we have moved to a different review platform. Please find our current ratings at our website. See you there!


Coordonnées de contact

4,0

Bien

TrustScore 4 sur 5

253 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 2 sur 5 étoiles

Disappointing

I read a lot of reviews of this company before purchasing from them, so I was very disappointed at how things turned out. Their customer service is slow and frustrating, especially if you have a problem. I had to email them twice before getting a reply and they didn't try to find out where the order was. They just gave me a page of excuses, and whilst they can't control AusPost, they're definitely responsible for making sure people get their orders and for resolving problems. However, the product did arrive, just slower than expected.
I used the tape and found it flexible and comfortable to wear. However, taking it off was very painful and left me with small haemorrhages on my wrist. The tape removal was eye-wateringly painful and there was no quick way to remove the tape, because the stretchiness and strong adhesive prevent that. I did try oiling my skin first and using the tape again, but it was still very painful to remove. It's a shame because it's really good in other ways, but I wouldn't buy it again and people should be aware of how difficult it is to remove. Their complaints process is really complicated too - a form that has to be printed out, filled in, scanned and returned to them, which seems incredible in the digital age.

6 mars 2026
Avis spontané
Logo de THYSOL Australia

Réponse de THYSOL Australia

Our team has been in direct contact with you regarding your concerns and we appreciate you taking the time to share your feedback.

Noté 5 sur 5 étoiles

Great patches

Good delivery time and interesting products. Didn’t think the patch was working until it was removed, then realised it was having an effect. Quite subtle.

8 juillet 2024
Noté 5 sur 5 étoiles

Great mini massager

Ordered a few items from Thysol, one of which was the mini massage gun. It's a powerful and sturdy machine. Doesn't stop working if you press into the muscle, as do other less powerful guns. Highly recommend.

12 mai 2024
Noté 5 sur 5 étoiles

Delivery was short one roll

Delivery was short one roll, a nice handwritten note was included to say it will be sent as soon as more of that tape is received.
It came within a few days.
Greatly appreciated. Don't see good service like that much these days.

14 mars 2024
Logo de THYSOL Australia

Réponse de THYSOL Australia

Hi Bronwyn, thank you very much for your kind words! Some products are moving so fast we can't keep up with stock. Happy to read that you were satisfied with the way we sorted it out for you.

Noté 5 sur 5 étoiles

Ordering and Picking up

Ordering and Picking up the product was very easy for me, Product was ready pretty much straight away, and was able to pick it up early morning hassle free.
Product itself lm still learning how to use it to the best of my ability, it has done what l wanted it to do, lm very happy about that.
Thank You for your prompt response on my order

5 mars 2024
Noté 3 sur 5 étoiles

Works but leaks

I like the smell and I feel it does the job well during sport for me. My only dislike is that one of my cans is heavily leaking new out of the box. Feels like quite a lot has been wasted.

4 février 2024
Logo de THYSOL Australia

Réponse de THYSOL Australia

Hi Gus, thank you for your review. Perhaps I am misunderstanding you, but you ordered tape in a can from us. How could the tapes be leaking? Please reach out to our team at info@thysol.com.au to clear this up for us :-) Thank you!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus