Freya is extremely knowledgeable and helpful. She has a can do attitude to give the customer what they they think they want but is also very artistic so is able to suggest alternatives to consider. Th... Voir plus
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Avoid Bracknell store at all costs! Staff are awful! Old guy behind the counter was extremely rude and unprofessional. Spent the whole time on his phone behind the counter. Was dismissive of any... Voir plus
L'entreprise a répondu
Fraya has been extremely helpful throughout the process. I have now used Tiles and Stone for 2 bathrooms fit outs and am intending to do a 3rd. The level of customer service is exceptional.
Tiles and Stone Direct is far more than your average tiling store — the personal service is outstanding. The team really listens, offers thoughtful advice, and always does it with a smile. Manager Fre... Voir plus
À propos de l'entreprise
Informations provenant de diverses sources externes
Tiles and Stone Direct in Chelmsford, Essex are a tile shop providing a superior selection and quality of natural stone, ceramic and porcelain tiles. We provide unrivalled services to the retail, construction, architectural and design industries, serving both the domestic and international markets.
Coordonnées de contact
Unit 2, Springfield Industrial Estate, Cuton Hall Lane, CM2 6PB, Chelmsford, Royaume-Uni
- 01245461275
- info@tilesandstonedirect.co.uk
- tilesandstonedirect.co.uk
4,4
Excellent
336 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 66 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very friendly and helpful staff
Very friendly and helpful staff. Great products at discounted rates. Would highly recommend
9 février 2023
Very helpful
The staff in the showroom are very experienced and helpful; their advice was well received. Samples were provided, for us to take home, which really helped tile selection. Tiles were available a few days from order and delivery was on time.
Would recommend.
20 mars 2023
Great service
Great service, great tiles I will be going back. Keep up the great service.
20 février 2023
Amazing customer service would always…
Amazing customer service would always go here for tiles
23 février 2023
Very helpful plenty of choice able to…
Very helpful plenty of choice able to take samples home
10 février 2023
Very helpful and friendly in store
Very helpful and friendly in store . They kept me updated with delivery times and options. Would definitely recommend.
28 janvier 2023
I visited on 2 occasions
I visited on 2 occasions. Was impressed with both Scott & Segran who were very helpful, informative, professional & respectful.
In the past I purchased my granite counter top here and was also very impressed with your service.
Will definitely be back.
29 janvier 2023
Excellent service
Customer service was great, nothing to much trouble, very relaxed approach no hard sell, nor invasive! Very helpful, I will be using them again!
16 janvier 2023
Very helpful staff
16 janvier 2023
Excellent service
6 janvier 2023
Exemplary service.
Sales interaction and service was exemplary.
Difficult delivery instructions was carried out perfectly by Matteo.
26 janvier 2023
Professional helpful service and very…
Professional helpful service and very quick many thanks
21 janvier 2023
Super service loved the large range
6 décembre 2022
Avis spontané
Very good service
Very good service.
Sagren and Matteo were very helpful with their suggestions and provided alternative when the tiles we chose were not available.
They also provided regular updates on our order.
Cannot fault the level of service or the product in any way.
Would definitely use Tiles & Stone Direct again if we need to purchase any tiles in the futire.
5 décembre 2022
Very helpful polite and a very pleasant…
Very helpful polite and a very pleasant manner.
6 décembre 2022
Not a very good experience
Im sorry, this isn’t an ideal experience. After 10 days of waiting and promises, I still haven’t received my order.
3 décembre 2022
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