Marieannette was very business like yet showed a personal interest based on our current situation. She teamed us up with a cleaner with our domestic situation in mind. Only one session so far which bo... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
I’ve been using them for over 2 years. Had a very positive experience. Our usual cleaner is amazing, thorough but quick and very flexible. When you account for both cleaner and agency fees, the total... Voir plus
L'entreprise a répondu
Julie explained things very clearly. Julie was very friendly and professional at the same time. I have mobility difficulties and it is hard admitting you need help and inviting someone you don’t know... Voir plus
L'entreprise a répondu
I was quite happy with the service and our regular cleaner Rob was really good. The office side not great but not a major issue in that sometimes replacement cleaners for holiday cover had to be chase... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
All Time For You Branches Nationwide and Independently Owned. Time For You provides properly screened and vetted self-employed, part-time casual domestic cleaners to private households. The tasks performed would typically include normal household cleaning duties such as vacuuming, dusting, washing down paintwork, cleaning toilets and bathrooms (and depending on franchise areas) ironing. However it is you the client who gets to determine the tasks performed each week enabling you to get the cleaning that gives you TIME FOR YOU! We clean your home so you don’t have to! We know the value of free time. You deserve to spend quality time, whether it be golfing, shopping, reading a book or simply spending more time with your family. After all, time is finite! Life is too short to spend your free time cleaning!
Coordonnées de contact
Royaume-Uni
- info@timeforyou.co.uk
- timeforyou.cleaning
4,4
Excellent
865 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 93 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Time For You .Cleaning
Hi Amanda
Thank you so much for the 5 star review, I have passed your kind words onto the Ralph and the team and the local office.
Thank you for choosing Time For You and we look forward to helping you with all your domestic cleaning needs in the future!
Many thanks
Suzanne
Time For You Customer Services
It was easy to follow
1 avril 2025
Réponse de Time For You .Cleaning
Thank you so much for your 5 star review of Time For You Fife! I shall pass your kind words onto Ralph and the team, thank you for choosing Time For You!
Suzanne
Time For You Customer Services
Helpful and organised
I moved to East London with limited time to get settled prior to starting a new job. I needed a cleaning company that would provide a good service but quickly. Sam was extremely helpful, understanding and worked with me to deliver what was required. I have an ongoing good, reliable service which I’ve very happy with.
23 décembre 2024
Avis spontané
Réponse de Time For You .Cleaning
Thanks so much for the lovely review! We're really glad we could help you get sorted quickly.
it's great to hear you're happy and we look forward to continuing to provide you with a reliable service!
Many thanks
Suzanne
Time For You Customer Services
Excellent , professional service
Excellent service from Lorraine who quickly organised what I needed at short notice and kept me up to date re all arrangements.June was a lovely lady to have in my home and was extremely professional and left my home shining and smelly lovely .Would highly recommend
20 mars 2025
Avis spontané
Réponse de Time For You .Cleaning
Dear Jackie
Thank you so much for your wonderful review.
We're thrilled to hear that Lorraine was able to help quickly and keep everything running smoothly for you and June will be so pleased to know her hard work and professionalism made such a positive impression.
We will be sure to pass your kinds words onto June and Lorraine and thank you for recommending Time For You Northern Ireland, we appreciate your support.
Have a great weekend
Suzanne
Time For You Customer Services
Our cleaner Natalia is fantastic!
Our cleaner Natalia is absolutely fantastic. She is a pleasure to have in our house and always does an excellent job. She is also really accommodating when I sometimes need to change our time or day.
15 mars 2025
Avis spontané
Réponse de Time For You .Cleaning
Dear Gillian
Thank you for sharing your positive experience with Natalia at Time For You Weybridge. We're delighted to hear about the outstanding service you've received and how accommodating Natalia has been.
Your feedback is invaluable, and we will certainly pass your kind words onto Natalia and the Weybridge team.
Thank you once again for choosing Time For You, and we look forward to continuing to serve you.
Best regards,
Suzanne
Time For You Customer Services
Terrible Service – Not Worth the Money!
I paid for a light cleaning service, expecting a thorough and careful job. However, all I got was a quick vacuum in the middle of the room and a fast wipe along the edges of the shelf. This is not cleaning! It felt more like a rushed job with minimal effort. Very disappointed and definitely not worth the price. I won’t be using this service again.
3 décembre 2024
Avis spontané
Réponse de Time For You .Cleaning
Hi Keira
I am so sorry that you've had a poor experience with Time For You, it is not something we strive for.
I have linked in with our local office in Chorlton and we haven't been able to locate your account.
So that I can locate your account and try to help you, I have asked some more information from you.
Many thanks
Suzanne
Time For You Customer Services
Too soon to report on the cleaning yet…
Too soon to report on the cleaning yet but the young man, Liam who came to see us today was very helpful. Looking forward to meeting a suitable person to do some cleaning for me.
5 mars 2025
Réponse de Time For You .Cleaning
Thank you for your positive feedback regarding your experience with Time For You Loughborough and Coalville.
We appreciate your kind words about Liam's helpfulness. We understand that it's early days in your cleaning journey, and we’re committed to ensuring you find the perfect match for your needs.
Your satisfaction is our priority, and we look forward to providing you with reliable service.
Best regards,
Suzanne
The Time For You Customer Services
Jason was confident and knowledgeable…
Jason was confident and knowledgeable answering my questions with confidence and ease. Reflecting back to what my Mum and I required to test the service / and options he was providing.
All very professional. Thank you Jason.
3 mars 2025
Réponse de Time For You .Cleaning
Dear Mark,
Thank you for your wonderful review of Time For You Ascot and Windsor.
We're thrilled to hear about your positive experience with Jason and how he confidently and professionally addressed all your questions.
We appreciate your feedback and are glad that both you and your Mum felt well-informed about our services. We will certainly relay your compliments to Jason and the rest of our team at the Ascot and Windsor branch.
Thank you for choosing Time For You, and we look forward to serving you again!
Best wishes,
Suzanne
Time For You Customer Services
Réponse de Time For You .Cleaning
Hi Henry
Thank you so much for the fabulous review, it is very much appreciated.
So that I can locate your account and pass your kind words onto the right local office, I have requested some more information from you.
Thank you for taking the time to write a review and we look forward to servicing all your domestic cleaning needs for a long time!
If you need anything, please do not hesitate to reach out,
Suzanne
Time For You Customer Services
So Far So Good!
I’ve engaged with Time For You for a few months now. There was a hiccup with the allocation of our first cleaner however the team responded and resolved quickly. True of all the times I’ve contacted the office.
Our current cleaner, Clare, is amazing!
16 février 2025
Avis spontané
Réponse de Time For You .Cleaning
Dear Raiaan,
Thank you for your wonderful review of Time For You Woking. We are pleased to hear about your positive experience, especially with Clare, and appreciate your recognition of our team's prompt response to the initial hiccup.
Should you need any assistance or wish to share more about your experience, please do not hesitate to contact us.
Best regards,
Suzanne
Time For You Customer Services
Very helpful in setting up the service.
Very helpful in setting up the service.
First time the lady came yesterday and she was very nice and helpful.
Will see her again in two weeks time so will see how it goes from there.
5 février 2025
Réponse de Time For You .Cleaning
Dear Michael,
Thank you for sharing your positive experience with Time For You Colchester.
It's great to hear that the setup process was smooth and that our team member made a favourable impression on her first visit.
We value your feedback and look forward to continuing to meet your expectations.
Please feel free to reach out to us anytime if you have any questions or further feedback as you continue your services.
Best regards,
Suzanne
Time For You Customer Services
Well organised and made sure I had all…
Well organised and made sure I had all the necessary information. Kept me informed at all times. A preliminary introductory phone call from the cleaner is a good idea.
8 février 2025
Réponse de Time For You .Cleaning
Dear Janet
Thank you so much for the great feedback!
Thank you for choosing Time For You and we're looking forward to helping you with all your domestic cleaning needs in future.
Suzanne
Time For You Customer Services
Great company to use!
I have used this company for a while now, and have been very pleased - our cleaner, Gabriela, does an amazing job and is a lovely person.
The company have been a pleasure to work with - prompt replies to emails, and any issues sorted as well.
I'm really happy I found Time for You, as I haven't had great experiences with other cleaning companies. Everything was explained and easy to set up.
1 juin 2024
Avis spontané
Réponse de Time For You .Cleaning
Dear Natalie
Thank you for your wonderful 5-star review for Time For You Surbiton! We're thrilled to hear that you’ve had such a positive experience with Gabriela and our team.
We appreciate your feedback and will ensure it is shared with the Surbiton branch. If you have any further questions or need assistance, please don't hesitate to reach out.
Suzanne
Time For You Customer Services
The initial meeting was easy to set up…
The initial meeting was easy to set up & Charlie took us through how they work very comprehensively. Our cleaner has been assigned at a time we wanted & all that remains now is to see what type of service we get.
7 février 2025
Réponse de Time For You .Cleaning
Dear Terry
Thank you for sharing your positive experience.
It's great to hear that your initial setup with Charlie was smooth and met your expectations.
We're eager to hear how you find our cleaning service so please feel free to update us with your feedback once you've experienced our service, we're sure you are going to be delighted with you cleaner!
Best regards,
Suzanne
Time For You Customer Services
Happy customer
Prompt and polite response to my enquiry. Good follow up service from the team.
3 février 2025
Réponse de Time For You .Cleaning
Dear Heather,
Thank you for your wonderful 5-star review for Time For You Fife. We are thrilled to hear you were pleased with the prompt and polite service you received.
We will be sure to share your feedback with the Fife local office.
Should you need any further assistance, please don't hesitate to contact us.
Best regards,
Suzanne
Time For You Customer Services
Alexandra is the best
I just wanted to say how happy I am with Alexandra from the Corby business, some would say I'm fussy (ok very fussy) and this lady is amazing and cleans all my glass doors and showers to perfection, I love cleaning myself but time doesn't allow me to do everything with working full time so Alexandra is my little Angel, glad I found you.
4 février 2025
Avis spontané
Réponse de Time For You .Cleaning
Dear Janie,
Thank you for your wonderful 5-star review of Alexandra from Time For You Corby. We're thrilled to hear how satisfied you are with her exceptional service and attention to detail.
We'll be sure to pass on your praise to Alexandra and Dawn at the Corby local office.
Warm regards,
Suzanne Time For You Customer Services
Réponse de Time For You .Cleaning
Dear Flo,
Thank you for your kind words and for giving Time For You Leicestershire a 5-star review.
We're thrilled to hear that you found our service friendly and professional, and that all your questions were answered.
We will be sure to pass on your comments to Carol and the Time For You Leicestershire team.
Best regards,
Suzanne
Time For You Customer Services
Réponse de Time For You .Cleaning
Dear Miss Casey
Thank you for your fantastic review of Time For You Fylde!
We are thrilled to hear that you found our service professional, friendly, and of great value. Your feedback reflects the values we strive to uphold across our local offices and will ensure your kind words are passed on to Gill and the Fylde team.
Best regards,
Suzanne
Time For You Customer Services
Disappointing service
South Manchester
Timeline:
17/1/25 - £130 upfront
26/1/25 -£62.5 Cleaner 1 (another review for another day)
01/02/25 -£25 Cleaner 2 (reviewed here)
Cost of cleaning supplies (not added as can be reused)
02/02/25 - Threats of legal action for talking about my experience.
03/02/25 - Refutes my claim of threats of legal action. Text messages available to confirm my account.
See below:
“The value of your out of pocket cost would appear to be a lie as well. You have received the service you paid for you are just unhappy with it. “
————
Signed up recently with them. Have had 2 different cleaners and paid them on the day.
Here’s an account of what happened with the second cleaner:
Planned today’s cleaning in advance from 13:00 to 15:00. Hoovering and light dusting - 2 bedrooms, 1.5 toilet and open plan lounge that needed mopping, kitchen top needed a wipe. Please keep in mind they had sent a cleaner in the week before so you’d expect this to be done in 2 hours or Atleast have her finish one floor. Atleast.
Planned arrival at 13:00.
Arrived at 14:03. Only told me she was running late after I made contact at 13:15.
I rearranged my evening plans so we can get the work done.
Spent 9 mins showing her everything I needed doing.
Started on upstairs toilet at 14:12 and finished it at 15:08. Claims she hoovered my room, the corridor and my daughter’s room.
Yet somehow my shelves are still dusty and there are bits of paper/ hairpins on the carpet that was supposedly hoovered by two of their cleaners a week apart.
Left at 16:00 as planned for 2 hours.
Only area clean: one bathroom.
Direct payment to cleaner: £25.. for one bathroom.
——-
1 février 2025
Avis spontané
Réponse de Time For You .Cleaning
Hi Sana
I have managed to locate your account and spoken to Jamie who owns the Manchester local office for Time For You.
He refutes your comment that he threatened legal action following your Google review but he has said that he mentioned to you that he thought the review to be libellous and untrue.
He has asked if you could reach out to him directly using Manchester@uk.timeforyou.cleaning and he will be able to directly address the concerns you have.
Suzanne
Time For You Customer Services
Looking for a trustworthy ckeaning company
I found Lucyann's advert in the Selby journal so gave her a ring & was very impressed with her. She explained about her company and the people she gets to do the cleaning for clients. I was happy with the way she ran the business so went on to use her for my present needs after a nasty fall in January with a cleaner sorted out from next week
1 février 2025
Réponse de Time For You .Cleaning
Dear Barbara
Thank you for your wonderful 5-star review! We're thrilled to hear about your positive experience with Lucyanne at Time For You Selby.
We appreciate your feedback and will ensure I pass your wonderful review onto her.
If you need any further assistance, please don't hesitate to reach out.
Best regards,
Suzanne
Time For You Customer Services
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.