TONI&GUY Avis 2 078

Thank you Dora! You did an incredible job, listening to exactly what I was after and I am completely thrilled with the results…🦄 I’ll be back xxxxxxx

Always pleased with my hair at this salon. The colour as advised was perfect and the cut by Sophia was great as usual. I’ll be back!

Vivian is really the best in blow drying my hair and the keratin treatment was very very good

Madelina at Islington is the best hairdresser ever - always have a faultless experience at the salon too and love coming to get my hair done and love the coffee!

Enjoyed my recent visit to Sloan Square. Excellent haircut from Kaz. Friendly welcome from receptionist and friendly atmosphere generally in the salon. Kaz listens and advises well on what is needed to keep my hair looking smart. Very pleased.

Excellent service by Liley, Tony and Guy, Bath..
Root color and curly blow dry!!
The best curls I ever had, received lot of positive comments from everyone around..
Thanks Liley..
Shes lovely and competent..💕💕
Buddhika

I recently had a full head of highlights done by Stephen, and it was an amazing experience! From the moment I arrived, the ambiance was both inviting and stylish. Stephen was really attentive, taking the time to understand my hair type and the look I wanted to achieve. The outcome was truly beautiful: my hair looked healthy, bouncy, and shiny, with the perfect color I envisioned. I can’t recommend Tony and Guy Reigate highly enough. The service was excellent, and I walked out feeling fantastic! Service 10/10 Colour 10/10 Over all if I could give Stephan 6 stars I would!!

Greatest Haircut and Styling by Ervis! Friendly Salon Atmosphere!:)

Been going here since end of Covid and it's wonderful. Ben is a master craftsman at work and creates very flattering hair. I especially appreciate that he tells me if what I think I want will undoubtedly look bad on me. Kindly.
Very friendly place with lovely coffee too. They always make you feel welcome and relaxed even though they are busy.

Great staff, perfect styling, and head massage. They made my day with the special stencil they put on top of my coffee

Ive been purchasing Kerastase Products from the Toni & Guy Online Shop and each time I recieved fast, reliable shipping. Excellent service! Products always arrive in great condition

Great member of the team cutting my hair.

Ho provato diversi saloni Tony&Guy a Milano e devo dire che ho sempre trovato ottimi professionisti e prezzi giusti.
Ultimamente frequento il salone in zona Brera: Vittorio ha saputo ogni volta realizzare i tagli e i look che gli ho proposto aiutandomi con garbo e freschezza ad adattarli al mio viso.Consiglio questo salone sia a chi vuole cambiare look, che a chi cerca parrucchieri validi. A presto!Paola

Disgusting and rude customer service at Sydney CBD salon. Was booked with the head stylist who then went on holiday so they moved me to another stylist. He then called in sick and they canceled my appointment a day before. I have been to many Toni and Guy’s this is by far the worst. Salon is shoddy at best and not worth the money. Look elsewhere where people.

My balayage appt (Eastbourne branch) got cancelled with 3 weeks notice and 2 weeks before my wedding day. I made it very clear that I don’t live in the area and had already taken time off work and booked train tickets for the appt, so couldn’t rearrange - it still got cancelled anyway. "We did contact you as soon as we were aware of the change, with three weeks’ notice, and we hope this has given you time to consider alternative arrangements” - funnily enough I was told on the phone a couple days before that if there is a sick day they try and find cover, so I am not sure why they wouldn’t do the same for a staff absence training day - with three weeks notice. I was offered a free treatment at the same salon for a future visit, but I obviously I won’t be travelling back there. For a hairdresser that charges premium prices for a premium service, this is anything but.

The experience was great, staff was professional and they were able to help me and gave me the desired look I wanted

Very pleased with my hairstyle and very pleased with how I was treated in the salon

I began my training at Toni & Guy Stockholm in 2022 with high hopes, but my experience was incredibly disappointing. I was promised the opportunity to grow and develop as a hairstylist, but instead, I was mostly used as an assistant without receiving the proper training or support I had been told I would get. The work environment was discouraging, and I rarely received feedback — making it nearly impossible to improve or stay motivated.

After two and a half years of dedication, I made the difficult decision to leave because it was clear I wasn’t progressing. Just two months later, the salon shut down due to financial issues — confirming what I had already sensed: they had no real intention of investing in my future. Looking back, I believe they knew the salon was closing long before it happened, but they kept that information from me to continue using my labor. They didn’t give me a chance to plan ahead or seek other opportunities. That silence was not only unfair — it was deeply disrespectful.

Even after I left, I contacted the Toni & Guy head office in the UK to share what happened and express my concerns. They completely ignored my message. No response. No acknowledgment. That silence spoke volumes — it showed me once again how little the company values its trainees and staff. It made me feel like I was completely disposable.

Now, after giving years of my time and energy, I’m left in a difficult position: I didn’t receive the education I was promised and still lack the qualifications I need to fully pursue a hairstyling career. I’m deeply disappointed, but I’m also determined to speak up so that others don’t go through the same thing.

To anyone considering starting their education at Toni & Guy: please think twice. Be cautious. Ask detailed questions during your interview — about training structure, feedback, support, and long-term opportunities. Don’t be fooled by their polished image or charming marketing promises. What sounds appealing at first can turn out to be something very different behind the scenes.

I hope future trainees are treated with the honesty, guidance, and respect that I never received — and that Toni & Guy takes real responsibility for how it treats the people who invest their time and dreams into this brand.

Everyone was so lovely and welcoming. Ash, who cut my hair, was fantastic! It was my second haircut in 3 years and first since coming out as a trans woman so I was nervous, especially as I had my graduation that day. But I couldn’t have been happier with all of it. I live in London now but plan on going back to Leeds to have Ash cut my hair again.
Thank you so much x