James was very helpful. He provided me wth links to the different products that may be what I would be interested in and I was. He answered my questions. He couldn't have done more. All I need to do... Voir plus
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Lisez les avis des autres
A company is only as good as it's back up for it's products or services. TopmaQ helped me work through a pump diagnosis and ultimately will send a replacement pump. My client and I are well pleased... Voir plus
We ordered via email on a company account and sent a purchase order number. Within an hour we'd received confirmation, invoicing and a friendly customer service message to boot. Speedy and easy-as. Hi... Voir plus
Happy with Tomaq, but very unhappy with your delivery company, over 2 wks now and counting?? due to driver not doing their job and finding our address which is clearly shown on letter box at SH 35 an... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Our focus is to provide quality gear, equipment and machinery for Industry and DIY users at affordable trade pricing. We eat, sleep and breathe tools, construction gear, building and home products
Coordonnées de contact
Nouvelle-Zélande
- topmaq.co.nz
3,8
Bien
430 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
N'a pas répondu aux avis négatifs
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Keep coming back to TopmaQ
I have dealt with TopmaQ many times and not once have I been disappointed in any way, great value for money, quick service.
5 juillet 2021
Avis spontané
Excellent service
Excellent service, quick delivery, great product at a good price
5 juillet 2021
Avis spontané
Amazing service and very quick…
Amazing service and very quick shipping, thanks
4 juillet 2021
Avis spontané
Great, good and bad!
The purchasing experience was fine and easy. But sadly my order then was lost in the outer corners of cyber world. It took at least three calls from me and a week, for someone to actually find my order and ensure that it was sent. Product was excellent, ordering and paying was straightforward but delivery was well below acceptable. 5/10
2 juillet 2021
Avis spontané
Réponse de TopmaQ
Thanks for your feedback. We're going through some major growing pains at the moment (tripling our staff in the last 12 months and overhauling our entire systems) and will hopefully have these issues sorted soon.
Thanks for your order, we apologise for any inconvenience this delay may have caused.
Great Experience
Great prices, good range, and fast delivery. Will definitely buy from them again.
2 juillet 2021
Avis spontané
Great service!
I placed two orders recently and the service I had was great! Fast reply to questions, everything was neatly packed and arrived pretty quickly the same week as I placed the order. I will use TopmaQ again for sure!
1 juillet 2021
Avis spontané
easy purchase and quick delivery.
1 juillet 2021
Avis spontané
Great price for a great product
Great price for a great product. Alot easier to follow the video set up guide, then to follow the paper instructions.
30 juin 2021
Avis spontané
Awful company
Awful company, awful service. Ordered product from this business online.. After two weeks of me near daily calling for information and not a single communication from them to me they informed me that they never had the stock, and were lying to me when they told me multiple times that it was being shipped "today". Now awaiting a refund. Stay away.
30 juin 2021
Avis spontané
Réponse de TopmaQ
Hi Josh,
We are sorry for your disappointment with this. Unfortunately, our systems stocks were out. Our call centre staff had been advised stock was being retrieved from our off-site holding-warehouse in order to be shipped that same day but upon searching, the stock was not able to be located.
We apologise for any inconvenience this may have caused you.
Using the online ordering system is easy
Using the online ordering system was fast and easy, the product arrived in great condition and was a quality product. The only negative comment I would make is with the courier company that was used as I tracked the product which took 4 working days (there was also a weekend in between these days) to leave from the depot in Hamilton to get to our premises in Te Kauwhata which is only 30 minutes away. I only say this as an hour after I ordered this product I also ordered a product from Thailand that arrived the same day!
29 juin 2021
Avis spontané
Réponse de TopmaQ
Hi there,
Thank you for your valued feedback, we are aware of issues with our current freight providers and are currently working through a transition to New Zealands most trusted courier and transport providers.
Average service
Ordered one of products,got a tracking number that wouldn't update. Waited a week then made contact by email which I still haven't had a reply. Item turned up 3 days later. Pretty average.
29 juin 2021
Avis spontané
Réponse de TopmaQ
Hi Jonathan,
Apologies for this. We have had an overwhelming number of email support requests in the past month and have employed more staff to help with this issue.
We hope this will not affect you in the future.
It's my second order at TopmaQ and all…
It's my second order at TopmaQ and all the products i have get ( even some low price one ) are all stunning quality and best prices for these item i got on NZ market . So very very happy to have find you guys and will order for some more ..no doubt !
29 juin 2021
Avis spontané
Circulating pumps
This new pump left the old one for dead, no looking back the house is notably warmer now.
29 juin 2021
Avis spontané
Kia ora Customers,
Kia ora Customers,
Great price, great service, easy tracking and arrived timely, product was easy to assemble and is of good quality, ngā mihi
29 juin 2021
Avis spontané
The order went through very smoothly…
The order went through very smoothly and the right tools turned up in a very timely manner. With no damage along the way. Great result. Would use again. Thanks
29 juin 2021
Avis spontané
A top notch product with fast delivery.
29 juin 2021
Avis spontané
Awesome service thanks a lot
Awesome service thanks a lot. Will use you guys again.
29 juin 2021
Avis spontané
Super easy to navigate yer site.
29 juin 2021
Avis spontané
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