The whole process was easy , found the registration I wanted , paid, emails kept me informed of the transfer process. Very satisfied . Plates arrived quickly . Will be fitted next week .
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Lisez les avis des autres
It was really easy to use TopReg and they delivered as promised. Would recommend them 100%. The reg plate looks great and it transferred on time as they said it would. Alexis was really helpful whe... Voir plus
From start to finish all the members of staff I dealt with were extremely professional and helpful. The plates arrived when stated and the queries I had (as an older person unused to purchasing on li... Voir plus
L'entreprise a répondu
Easy process from start to finish, top reg done all the transfer work all I had to do was attach my new plates which I love I have to say
À propos de l'entreprise
Écrit par l'entreprise
If you need a plate, without the hassle and wait, then TopReg is here with over 60 million DVLA and personalised registrations to choose from.
Coordonnées de contact
Royaume-Uni
- topreg.co.uk
4,8
Excellent
3 k avis
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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 94 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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The customer service was very good
The customer service was very good. Unfortunately the reg number I purchased was found to be unavailable, was meant to be off the website! A full refund was given without any problems.
7 septembre 2026
Avis spontané
Réponse de TopReg
Thank you for your feedback. We’re very sorry that your chosen registration was no longer available and had not been removed from the website in time.
All registrations are subject to availability. If we are unable to supply a purchased registration, we will offer suitable alternatives or provide a full refund to the original payment method.
We appreciate your understanding and are pleased that our team delivered good customer service and arranged your refund promptly and without difficulty.
The whole 'adventure' of acquiring the…
The whole 'adventure' of acquiring the new number plate through TopReg has been a delight. Simple purchase procedure, and the company followed-up with a telephone call asking if they could help further.
Wholly satisfied. Thank You TopReg.
1 septembre 2026
Avis spontané
Réponse de TopReg
Thank you for sharing such wonderful feedback! We’re delighted that your TopReg “adventure” was simple and enjoyable, and that our follow-up call made you feel fully supported. Your satisfaction means a great deal to our team.
⭐ Very disappointing experience
⭐ Very disappointing experience
The website advertises a “stress-free” and “all-in-one” service. I selected a number plate costing around £166, then paid the additional delivery, DVLA charges, VAT, and the £49.98 stress-free service. In total, I paid around £340.
After making the full payment, I was then contacted and told that I needed to pay an additional amount for the physical number plates, which I had not selected or expected.
I genuinely don’t understand how this can be described as an “all-in-one” or “stress-free” service if I am contacted after payment and asked to pay extra for another essential part of the service. If physical plates are an additional cost, this should be made completely clear before the customer pays.
I have been buying products and services in the UK for many years, and I have never experienced something like this. I feel very disappointed and misled by the way the service and pricing were presented.
Definitely not the stress-free experience I was expecting. I hope the company reviews how these additional charges are communicated to customers.
I paid the full amount, including the extra “Hassle Free” package, because I expected to receive my physical number plates—not simply a certificate on paper.
Initially, I was very happy with the service and even received an offer on delivery, so I was expecting my number plates to be delivered the following day. However, later that evening, I received a call from customer service asking whether I actually needed the number plates. I explained that receiving the physical number plates was exactly what I had paid for and was expecting.
I was then told that I would need to pay an additional amount to receive the number plates. When I explained that I no longer wanted the service and requested a refund, I was told that I would still be charged £60 for the refund.
This has been an extremely disappointing experience. I have never experienced this level of confusion and poor customer service in the UK before. The service was not what I understood I had paid for, and the additional charges were very frustrating.
Sadly, what started as a positive experience ended in complete disappointment. I hope the company reviews its pricing, communication, and refund policy so other customers do not have the same experience.
9 septembre 2026
Avis spontané
Réponse de TopReg
We are sorry to hear that you were disappointed with your experience. However, we would like to clarify the ordering process, as physical number plates were not included in your purchase.
During checkout, you selected your registration, confirmed its suitability and entered your details. You were then separately asked whether you wished to add our Fast-Track Transfer Management Service, which you accepted. This was followed by the option to add physical number plates, for which “No” was selected.
The Fast-Track Transfer Management Service covers our management of the DVLA assignment process, including checking the required documentation and arranging the transfer on your preferred weekday. It does not include the manufacture or delivery of physical plates.
We contacted you as part of our customer-care process because we noticed that plates had not been included. We offered a 25% discount, waived the delivery charge and advised that they could be dispatched the same day, with delivery expected within 24 hours. This was entirely optional, and you were under no obligation to make an additional purchase.
When you asked about cancelling, we explained that cancellations or exchanges requested within three working days are subject to a £60 administration fee, together with any non-refundable optional services. This is set out in the terms and conditions accepted at checkout and referenced in the order confirmation.
We appreciate that you expected physical plates to be included. However, the Transfer Management Service and physical plates were clearly presented as separate options, and the order was completed with physical plates declined. The follow-up call was intended to assist you by offering a discounted option after the plates had not been selected.
If you have any further questions regarding your purchase, please feel free to contact us. Our team is here to assist you and make the purchase and transfer of your new private registration as simple and stress-free as possible.
From start to finish
From start to finish, having TopReg deal with my number plate purchase and transfer has been a pleasure. No hassle and staff prompt and helpful with any questions. Highly recommend. Thank you.
29 août 2026
Avis spontané
Réponse de TopReg
We’re thrilled to hear that your purchase and transfer were completely hassle-free. Our team is always happy to help, so it’s lovely to know your questions were answered promptly. Thank you for your kind recommendation and for choosing TopReg!
Great speedy delivery and simple website
Great speedy delivery and simple website
17 avril 2026
Avis spontané
Réponse de TopReg
Thank you so much for your lovely review! 😊
We’re delighted to hear you were happy with the speedy delivery and found our website simple and easy to use. We really appreciate your feedback and hope to assist you again in the future!
Réponse de TopReg
Thank you for your review! 😊
We’re really pleased to hear you were happy with our communication. We truly appreciate your feedback and thank you for choosing TopReg!
Great service would highly recommend
Great service would highly recommend
4 septembre 2026
Avis spontané
Réponse de TopReg
Thank you so much for your kind review! 😊
We’re delighted to hear you had a great experience with TopReg. Your recommendation means a lot to us, and we really appreciate you choosing us!
Efficient prompt service Great service from start to finish
Great service from start to finish . Efficient customer service from providing my new plates promptly and then completing the transfer registration with 7 working days , and hassle free . Highly recommend.
1 septembre 2026
Avis spontané
Réponse de TopReg
Thank you so much for your wonderful review! 😊
We’re delighted to hear that you had a great experience from start to finish and that you found our service efficient and hassle-free. It’s great to know your new plates arrived promptly and that we were able to make the registration transfer process straightforward for you.
We really appreciate your recommendation and thank you for choosing TopReg!
Brilliant
Brilliant. Very quick and almost painless.
Fair pricing and nice friendly people.
3 septembre 2026
Avis spontané
Réponse de TopReg
Thank you so much for your fantastic review! 😊
We’re really pleased to hear you found the process quick and straightforward, and that you were happy with our pricing and friendly service.
We really appreciate your kind words and thank you for choosing TopReg!
Fantastic service
What an easy and clear web site with fantastic staff. Can't speak more highly of them, in particular, Keisha who made the complete change of registration efficient and easy.
Will not hesitate to use them again and recommend to all.
1 septembre 2026
Avis spontané
Réponse de TopReg
Thank you so much for taking the time to leave such a lovely review! 😊
It’s wonderful to hear that you found the whole process easy and straightforward, from using our website through to completing the registration change.
Keisha will be especially pleased to read your kind words. She always aims to make the process as simple and stress-free as possible, so it really means a lot to know she made such a positive impression.
Thank you again for choosing TopReg and for recommending us to others. We’d be more than happy to help you again in the future!
Great service and absolutely fast…
Great service and absolutely fast delivery.
This service was so easy to use and took around 5 minutes to order..
I would fully recommend Top Reg for your self designed plates…
1 septembre 2026
Avis spontané
Réponse de TopReg
Thank you so much for your lovely review! 😊
We’re really pleased to hear that you found the whole process quick and easy, and that your plates arrived so promptly. Making everything as simple and hassle-free as possible for our customers is exactly what we aim for.
Thank you for choosing TopReg and for recommending us – it genuinely means a lot to our team. We hope you love your new plates!
Fabulous service from TopReg from start…
Fabulous service from TopReg from start to finished the whole process was so easy and stress free. Excellent all round experience with TopReg.
Thank you so much, love my new private reg
24 août 2026
Avis spontané
Réponse de TopReg
Thank you so much for such a lovely review! 😊
We’re so happy to hear that you had a fabulous experience with us and found the whole process easy and stress-free from start to finish.
It’s even better to hear that you love your new private registration! We hope you enjoy it for many years to come.
Thank you again for choosing TopReg and for taking the time to share your experience – it really means a lot to our team!
From the initial looking for a private…
From the initial looking for a private plate to buying - transferring over and TopReg dealing* with all the necessary paperwork it’s been a pleasure dealing with them. Highly recommend to anyone . Thank you all .
25 août 2026
Avis spontané
Réponse de TopReg
Thank you so much for your lovely review! 😊
We’re really pleased to hear that you had such a positive experience with us, from finding the perfect private registration right through to the transfer and paperwork.
It was a pleasure helping you through the process, and knowing we could make everything simple and stress-free is exactly what we aim for.
Thank you again for choosing TopReg and for recommending us to others – your kind words really do mean a lot to the whole team. We hope you enjoy your new registration!
First class service
4 mars 2026
Avis spontané
Réponse de TopReg
Thank you so much for your kind review! ⭐
We’re delighted to hear that you received first-class service from TopReg. We really appreciate you taking the time to share your feedback and hope to assist you again in the future.
Very good service easy to find any…
Very good service easy to find any number and buy everything is very good
29 août 2025
Avis spontané
Réponse de TopReg
Thank you so much for your lovely review!
We’re really pleased to hear that you found the website easy to use and that the whole process of finding and purchasing your registration was straightforward.
We really appreciate your feedback and hope to help you again in the future.
TopReg have an excellent service
TopReg have an excellent service. Everything is completed swiftly without incidents. The communication is also excellent and I would recommend them to anyone wanting a private plate either for themselves or as a gift. A* service
20 août 2026
Avis spontané
Réponse de TopReg
Thank you so much for your wonderful review!
We’re delighted to hear that you had such a positive experience with TopReg and that you found the process quick, straightforward and well communicated throughout.
We really appreciate your recommendation and your A rating*. It means a great deal to our team.
We hope you enjoy your private registration, and we’d be more than happy to assist you again in the future!
Réponse de TopReg
Thank you so much for your kind review! We're delighted to hear that you received excellent service from us.
We really appreciate your support and hope to assist you again in the future.
First timing using top reg very easy to…
First timing using top reg very easy to order and arrived in no time
11 août 2026
Avis spontané
Réponse de TopReg
Thank you for your lovely review! We’re so pleased to hear that your first experience with TopReg was easy and that your order arrived quickly.
We really appreciate your support and hope to assist you again in the future.
Super impressed with this
Super impressed with this, all bases covered, didnt have to do a thing. I went outside when I saw some workmen to see if they had a pair of snipers to get the old one off, and they replced it for me 😘, great job by all of you
22 février 2026
Réponse de TopReg
Thank you so much for the fantastic review! 😊
We’re delighted to hear that everything was taken care of for you and that the whole process was so straightforward. It sounds like you even had perfect timing finding someone to help fit the new plates!
We really appreciate your kind words and hope you enjoy your new registration.
Top Reg Company has been amazing purchased as a…
Company has been amazing purchased as a birthday gift and top reg done all they could to keep the surprise element of it, very fast fast track and transition for plates to be regulated by DVLA will definitely use again
3 août 2026
Avis spontané
Réponse de TopReg
Thank you so much for your wonderful review!
We’re delighted to hear that we could help keep the birthday gift a surprise while making the Fast Track transfer and DVLA process as smooth and quick as possible.
We really appreciate your kind words and are so pleased you would choose TopReg again. We hope the birthday surprise was a great one! 🎉
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