ToysCentral New Zealand Avis 

Very quick delivery and toys look the same as advertised. Grandson delighted to receive it.

excellent quality

My grandson is delighted with this science kit. It arrived exactly on time and is everything it purports to be. He and I couldn't be more pleased. Thank you so much.

Awesome purchase, fast easy communication, thank you

Fast delivery from overseas. Excellent product. Thank you.

Great service and communication.
Our granddaughter will love it for her birthday.

Quick response. We ordered from a competitor on same day another stem set and it is still not in transit.

Really easy. Arrived super fast.

Game that I wanted was only available from Toys Central NZ
There were plenty of knock off copies on other sites.
Only Toys Central NZ guaranteed the genuine product.

Genuine site. Arrived promptly and was exactly as described.

Great product - my son loved it, it arrived in excellent condition and does what it promised to do
The order was reasonably timely in arriving - but it wasn't clear on ordering that the product required shipping from the US, which meant it didn't arrive in time for his actual birthday, which he was very disappointed about. A recommendation therefore is that the website provides clear delivery timeframes

Had what I was looking for, easy to use webssite and quick delivery

Great communication. Product as described.
Reasonable delivery times.

NZ-TC#P203189135

I ordered two wooden swings from ToysCentral NZ and both arrived damaged—not due to shipping, but because of poor manufacturing. The quality is extremely disappointing, especially considering the price paid.
I have tried multiple times to contact their customer service through phone, email, and their online forms, but I have received no response. It’s incredibly frustrating to be ignored when you’re trying to resolve an issue with a faulty product.
I would not recommend buying from this company. If something goes wrong with your order, don’t expect any help from them. I’m still trying to get a refund, but based on my experience so far, I’m not holding my breath. We will not be purchasing from this company again

NZ-TC#P862450880
No communication regarding missing order, phone number is not answered and call disconnected after one ring, offices at Auckland address appears to be fabricated. I believe this to be a scam website. Be more careful with your money than I was with mine.
Update: 4th of March
So shorty after posting this review we did receive some communication. After some investigation they discovered it had been posted to the wrong address. As the seller was in error they agreed to resend the package to the correct address and should we be inclined to update our experience on this website. Well, it's been over a month and we are yet to receive our package or a refund. I can only conclude we are being held to ransom. I shall not be black mailed. Be more careful with your money than I was with mine.

Very poor communication. I have tried repeatedly to contact this company regarding an order placed on 12th January. They have not responded to 3 emails and the phone number provided on their website is never answered. The tracking number sent to me saying my order had been dispatched via DHL does not work and DHL have no record of any shipment for me. I appear to have lost a considerably amount of money! 🤐

Reliable efficient trust worthy

Order took a while but I thought it was shipping from within my home country, not overseas, so that was a very reasonable time frame. I bought the Gwent set with all cards, including the dlc cards, the box, the map, and the play mat for my brother and he absolutely loves it! Thank you!