Luke at TrainHGV has been great. Explains all about the training & is there to answer any question fired at him. I feel confident I have great support as I move forward with my HGV training.
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Excellent service. Trainer checks up on progress regularly. I was impressed by the initial pitch when I signed, none of the usual "terms and conditions" type monologues.it was refreshing not to be tal... Voir plus
Ashley was absolutely brilliant throughout my D4 HGV training. He was friendly, professional, patient and very helpful, making the whole process feel much easier and less stressful. I really appreciat... Voir plus
L'entreprise a répondu
I’m only in the early stages of my training but I will say Tom has been very helpful and very kind. He has made this process stress free and given me all the relevant advice for the stage I’m at In my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Train HGV, your trusted partner in HGV training and recruitment. Founded with a clear mission to provide a personal service at an affordable price, we are dedicated to supporting the next generation of professional drivers and connecting them with the best job opportunities. Our team is composed of industry professionals who bring real-world experience and a deep understanding of the logistics sector. We pride ourselves on offering personalised training programs that are tailored to your unique learning style and career goals. Whether you're a novice driver aiming to earn your first licence or a seasoned professional seeking new opportunities, we provide the guidance and support you need at every step.
Coordonnées de contact
Westmead House, Westmead, Farnborough , GU14 7LP, Farnborough, Royaume-Uni
- 0330 054 5636
- info@trainhgv.co.uk
- trainhgv.co.uk
4,8
Excellent
192 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 50 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Ashley was absolutely brilliant…
Ashley was absolutely brilliant throughout my D4 HGV training. He was friendly, professional, patient and very helpful, making the whole process feel much easier and less stressful. I really appreciated his support and the way he took the time to make sure everything was clear. Excellent service from Ashley and the D4 HGV Training team. Highly recommended!
13 août 2026
Avis spontané
Réponse de TrainHGV
Hi Oluwasegun, thank you for taking the time to share your feedback. We appreciate the 5* review! Thank you for recommending us
We are glad you've found Ashley so supportive, I'll make sure to pass your feedback onto him.
Definitely recommend
Been interested in getting my hgv license for a while, I contacted a few companies for advice and training offers. Then I came across train hgv, they offer better support and training compared to the others I reached out too. The staff are all very helpful and have great customers service skills. The member of staff that help me in particular is William Goddard. Really informative and helpful. After talking to William I knew I wanted to join train hgv. They offer support though out my career which was a big seller for me. I definitely recommend giving train hgv a call, if you are looking to become a hgv driver, you will not be disappointed. All the best.
10 août 2026
Avis spontané
Réponse de TrainHGV
Thank you for your 5* review Maj, we really appreciate you sharing your experience. It's good to know how helpful and informative Will has been, I'll be sure to pass your feedback onto him.
Outstanding
Outstanding Supporting I had will help me though it start to finish and I have not one bad word about this company. Great communication great price and I have actively been recommending will this company to everyone who asked thanks to will and his team for making it so easy
20 juillet 2026
Avis spontané
Réponse de TrainHGV
Hi Benjy,
Thank you for your 5* review. We are pleased to hear you've felt about our support and service. We also appreciate you recommending us! I will pass your feedback onto Will.
If there is any further support you require, please do not hesitate to reach out.
Best choice
Has been a super smooth process and any questions I have Tom always answers my calls, has great communication and is informative which is very helpful so I'm excited for the future!
7 août 2026
Réponse de TrainHGV
Hi Shavel, we are very pleased to hear you have found the process smooth. It's good to know Tom has been so informative.
Thank you for the 5* review, please do not hesitate to reach out to us if you require any additional support!
C1 review
Tom has been really good and helpful through the whole process. Been so easy to do.
7 août 2026
Avis spontané
Réponse de TrainHGV
Hi Izzy,
Thank you for your 5* review, I will pass on your postive feedback to Tom.
Please do not hesitate to reach out if you require any additional support, we are always happy to help!
Friendly and helpful driving instructors
Very friendly and helpful instructors, especially Will as he broke down the process on how to get my licence in simple terms.
Looking forward to be working with these guys
28 juillet 2026
Réponse de TrainHGV
Thank you for your 5* feedback, we really appreciate it. It's great to know Will and your instructors were so helpful. I will pass your feedback onto the team!
Great service from Ryan
Had a really great experience with TrainHGV, and I have to give a huge shoutout to Ryan!
He was super patient and took the time to answer all my questions clear, making me feel confident.
4 août 2026
Avis spontané
Réponse de TrainHGV
Hi Oscar,
Thank you for your 5* feedback, we are pleased you've had a great experience. Please do not hesitate to reach out to us if you require any further support.
I will pass your feedback onto Ryan!
Everything was perfect specially Ash he…
Everything was perfect specially Ash he is been very helpful
29 juillet 2026
Avis spontané
Réponse de TrainHGV
Thank you for your 5* review Zakir.
We really appreciate your feedback and we are pleased to hear how helpful Ash has been.
Great experience luke was all ways on…
Great experience luke was all ways on hand to answer any questions would highly recommend
28 juillet 2026
Réponse de TrainHGV
Hi Ben,
Thank you for taking the time to leave us feedback, we really appreciate it. It's great to know Luke has been supportive. I will pass this onto the team.
Dealing with Luke from day 1 was great
Dealing with Luke from day 1 was great, I couldn’t have asked for a better person. He has helped me along the way although I haven’t taken my test yet I sure will be ready with all Luke’s advice. If anyone was thinking about using Train HGV I would highly recommend them. And I hope your lucky enough to deal with Luke just like I was
21 juillet 2026
Avis spontané
Réponse de TrainHGV
Thank you for your 5* feedback Tyler!
I'm glad you've been pleased with Luke's support. We appreciate your recommendation.
I will pass your feedback onto the team.
Really helpful.
They were really helpful with the whole of my license application and the whole process, while also offering continuous support throughout, sending over forms on how to fill out the DVLA application forms and as well revision topics and other information to help.
I really rate train HGV has a company, and their staff are amazing.
If you’re looking todo you’re hgv licenses train HGV would be the place I’d 100% recommend Togo.
12 juin 2026
Avis spontané
Réponse de TrainHGV
Hi Tilly,
Thank you for taking the time to leave us a review.
It's good to know you've had a positive experience with our staff and have found the support helpful. We also appreciate the recommendation!
Quick and easy to contact found the…
Quick and easy to contact found the team really helpful
16 juillet 2026
Avis spontané
Réponse de TrainHGV
Hi Tom,
We are pleased to hear you're happy with our response time, and that you found the support helpful. Thank you for taking the time to write your 5* feedback, do not hesitate to reach out to us if you require any additional support.
Avoid this company
Avoid this company. They are not a real driving school just a third-party broker. They take your money, book training and retests months away because it’s cheaper for them, and delay your whole process while making a bigger commission. Very disappointing experience. Go to actual driving schools not these greedy brokers.
3 mars 2026
Avis spontané
Réponse de TrainHGV
We're disappointed to read this review, as it does not accurately reflect your experience with us.
You registered with us on 4th March 2026. From that point, we completed your medical, assisted you with your provisional licence application, and booked your theory tests, which you successfully passed on 21st April 2026.
Your practical training then began on 15th June 2026, meaning all elements of your course from registration, medical and provisional licence application support, through to your theory tests and the commencement of your practical training, were arranged within just 3 months and 11 days.
Unfortunately, you were unsuccessful on your first practical test. Following this, we contacted you on 23rd June 2026 to offer you a retest on 9th July 2026, a waiting time of just 16 days, not "months" as claimed.
Unfortunately, you did not respond to our email offering this test date. You later advised us that you had not realised we had emailed you, meaning the opportunity was missed. Since then, we have offered several alternative test dates with similarly short waiting times, but you have not yet accepted any of them. We do not delay customers' training or test bookings for financial gain, and the timeline above clearly demonstrates this.
To address your claim that we are "not a real driving school", we have helped many candidates successfully obtain their HGV qualifications through our nationwide network of qualified instructors and training providers. We are proud that our commitment to supporting them throughout the process is reflected in the positive feedback we consistently receive from the overwhelming majority of our candidates.
We take feedback seriously, but it is equally important that reviews present an accurate account of events. We remain happy to assist you in completing your training and securing your practical retest.
I send one email through their website…
I send one email through their website and they got back to me straight away. Tom Jeffrey was so great and very helpful throughout the process, i will definitely recommend.
16 juillet 2026
Avis spontané
Réponse de TrainHGV
Hi Hilary,
It's good to know you're satisfied with our response time, I will let the team know about your feedback. Thank you for taking the time to write your 5* review.
Tom 5 ⭐
Tom has been great, there when I needed help and talking me through the process so far. I look forward to working with him and the team as i progress through my training.
15 juillet 2026
Avis spontané
Réponse de TrainHGV
Hi Dan,
It's great to know Tom has been there to help when needed. We are happy to be working with you to help you obtain your licence. Please do not hesitate to contact us if you require any further support.
Excellent customer service
Excellent customer service
I had a amazing experience also felt at ease the whole was through
I would highly recommend
6 juillet 2026
Avis spontané
Réponse de TrainHGV
Hi Domine,
Delivering good customer service means a lot to us, so we are glad you have been looked after. Thank you for your feedback, I will pass this onto the team!
Want to give a specific recognition to…
Want to give a specific recognition to a Luke Patten at Train HGV. Throughout my training he’s been very supportive and informative. Highly recommend these training providers.
3 juillet 2026
Avis spontané
Réponse de TrainHGV
Hi Rhys,
It's amazing to hear how supportive and informative Luke has been. Thank you for your 5* feedback, and also for the recommendation!
It has been great
Luke has been great, there when I needed help and talking me through the process so far. I look forward to working with him and the team as i progress through my training.
15 juin 2026
Avis spontané
Réponse de TrainHGV
Hi Carl,
It's good to know Luke has been there to support you throughout the process so far. Don't hesitate to reach out to us if you need anything!
Fantastic customer service
Have been being taken took through this process very patiently by lily r despite some issues with my process on my end she has been very helpful and always available
11 juin 2026
Avis spontané
Réponse de TrainHGV
Hi Nicholas, thank you for your 5* feedback. We really appreciate it. Don't hesitate to reach out to us if you require any further support.
I have recieved material that covers…
I have recieved material that covers the course in detail.
They consistently checked on my progress throughout the corse.
2 juin 2026
Avis spontané
Réponse de TrainHGV
Hi Rajies,
We are pleased to hear you've found the revision material helpful. Thank you for the feedback.
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.