Luke at TrainHGV has been great. Explains all about the training & is there to answer any question fired at him. I feel confident I have great support as I move forward with my HGV training.
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Lisez les avis des autres
Excellent service. Trainer checks up on progress regularly. I was impressed by the initial pitch when I signed, none of the usual "terms and conditions" type monologues.it was refreshing not to be tal... Voir plus
Ashley was absolutely brilliant throughout my D4 HGV training. He was friendly, professional, patient and very helpful, making the whole process feel much easier and less stressful. I really appreciat... Voir plus
L'entreprise a répondu
I’m only in the early stages of my training but I will say Tom has been very helpful and very kind. He has made this process stress free and given me all the relevant advice for the stage I’m at In my... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Welcome to Train HGV, your trusted partner in HGV training and recruitment. Founded with a clear mission to provide a personal service at an affordable price, we are dedicated to supporting the next generation of professional drivers and connecting them with the best job opportunities. Our team is composed of industry professionals who bring real-world experience and a deep understanding of the logistics sector. We pride ourselves on offering personalised training programs that are tailored to your unique learning style and career goals. Whether you're a novice driver aiming to earn your first licence or a seasoned professional seeking new opportunities, we provide the guidance and support you need at every step.
Coordonnées de contact
Westmead House, Westmead, Farnborough , GU14 7LP, Farnborough, Royaume-Uni
- 0330 054 5636
- info@trainhgv.co.uk
- trainhgv.co.uk
4,8
Excellent
192 avis
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I have been training with TrainHGV, and I cannot speak highly enough of my Training Advisor, Lily Rowlands. From day one, she has gone above and beyond to make sure I never felt alone or overwhelmed throughout the whole process. She checks in with me daily, always keeping me fully updated on my progress and genuinely caring about how I’m getting on.
Even when I didn’t expect it, Lily still takes the time to call just to make sure I’m comfortable and confident with the course. When I was revising for my theory test and hazard perception, her encouragement and energy kept me motivated, even on the days when I found things tough. She always knows exactly what to say to build my confidence and keep me pushing forward toward my goal.
Lily is not just an advisor; she is supportive, kind, and truly one of the best mentors anyone could ask for. Her dedication makes all the difference, and I would absolutely recommend her to anyone starting their HGV training. Thank you so much, Lily your support has been invaluable!
11 juin 2026
Avis spontané
Réponse de TrainHGV
Hi Rajindar,
We are so pleased you have had such a fantastic experience with our training advisors. It's good to know Lily has been encouraging and supportive. Thank you for taking the time to leave a review.
I have passed your feedback onto the team.
I can’t rate them highly enough so far
I can’t rate them highly enough so far, I was expecting the normal experience of paying the fee and having to navigate each stage with no help. In actual fact it has been the complete opposite, my training advisor William Goddard has explained everything to me with incredible care and attention, phoning me for regular check ins and updates. Always only a phone call or a text away for any queries or help I might require. Highly recommend to anyone wanting to get their HGV.
8 juin 2026
Avis spontané
Réponse de TrainHGV
Hi David,
Thank you for your 5* review, it's good to hear Will has been in checking in on you. We are only ever a phone call away if you require further assistance!
In my honest opinion
In my honest opinion, I am more than happy to write this review. The service has been absolutely amazing, customer service to a T.... great communication. Really respect the effort from all team members, also a special thanks to Ashley Barrett for the encouragement and great boosts of confidence. Overall I really appreciate the interest shown to me from all participating team members. Thank you for a great experience. TrainHGV
4 juin 2026
Avis spontané
Dealing with lily
Dealing with lily, customer service is top notch with regular calls to check on my progress and eager to answer any questions. Still quite early in the process but the revision material for the theory test is easy to use and really helps to learn. I couldn’t recommend this company enough, from easy to use revision materials to diligent and personable staff
31 mai 2026
Avis spontané
Réponse de TrainHGV
Hi Joshua,
It's good to know you're happy with our customer service. We always strive to give the best support we can. Thank you for your 5* feedback.
Just in the first steps of getting my…
Just in the first steps of getting my HGV but Tom has been a great help always has the answers to my questions and very informative
23 mai 2026
Avis spontané
Réponse de TrainHGV
Hi Ana,
It's good to hear Tom has been a great help, we appreciate the feedback!
Very professional
Very professional, and extremely helpful. So far the whole process has been smooth and very easy. Lily has provided plenty of useful information and is very supportive
1 mai 2026
Avis spontané
Réponse de TrainHGV
Hi Hilary, thank you for your 5* review, we really appreciate it. We are glad Lily has made the process smooth and easy. If you require any further assistance please don't hesiate to reach out to us!
Lilly rowlens have been very helpful…
Lilly rowlens have been very helpful and I would recommend it to a friend
20 mai 2026
Avis spontané
Réponse de TrainHGV
Hi Alan, thank you for your 5* feedback, we really appreciate it. It's good to know Lily has been so helpful. I will pass your feedback onto the team!
Am having a great experience with…
Am having a great experience with TrainHGV right now.The follow up is so massive and they are ready to help you.Ash is really doing a great job with me ,he will take his time to check what am doing and he will make sure am doing the right thing.
19 mai 2026
Avis spontané
Réponse de TrainHGV
Hello Isaiah, thank you for taking the time to share your feedback. We really appreciate you giving us 5*. It's good to hear Ashley has been taking the time to check in with you throughout the process.
perfect customer service
Lily was extremely nice and explained in detail every process that will take place. when I asked questions she was very helpful and made sure that I was able to understand and she was also extremely friendly.
6 mai 2026
Avis spontané
Réponse de TrainHGV
Thank you for your 5* feedback, we really appreciate it. I will pass your feedback to Lily and the team!
Customer service on top I recommend it
14 mai 2026
Avis spontané
Réponse de TrainHGV
Thank you for your 5* review!
Half way through doing my class 2 hgv…
Half way through doing my class 2 hgv licence. Communication has been okay up until my test dates due to no availability apparently near where I live when I was promised this. I am awaiting confirmation of close dates and hopefully my review will improve to what it was later on.
Gary H
13 mai 2026
Avis spontané
Réponse de TrainHGV
Thank you for your 5* review, we appreciate your feedback and will pass this onto the team!
Réponse de TrainHGV
Hi Warren, thank you so much for your review. We are really grateful to be helping you on your journey. If you require any further support, please do not hesitate to reach out to us.
TrainHGV
Communication has been great, and they’ve been quick to respond whenever I’ve needed help or clarification. It’s clear they care about making the process as straightforward as possible for new starters.
I’m really looking forward to starting the course and continuing the journey with them. So far, I’d definitely recommend TrainHGV to anyone thinking about getting into HGV driving.
30 avril 2026
Avis spontané
Réponse de TrainHGV
Hi Reece, thank you very much for taking the time to leave us a review. I am so glad you're happy with our communication, and we've made the process straightforward for you. Please do not hesitate to reach out to us if you need any additional support!
Very good company with helpful and…
Very good company with helpful and friendly staff who will assist with anything in a timely manner.
29 avril 2026
Avis spontané
Réponse de TrainHGV
Hi Finlay, thank you for the 5* feedback! This is great to read. I will pass your feedback onto the team.
Ash has been very helpful
Currently doing my theory practice but Ash has been very helpful, even when ive given him a call he has helped out if I was unsure of something.
29 avril 2026
Avis spontané
Réponse de TrainHGV
Hi Dom, it's good to know how helpful Ash has been with your revision. I will pass your feedback over to the team, thank you for your review.
Luke has been 10 out 10 help with the…
Luke has been 10 out 10 help with the process. Kind and helpful get to speak too good laugh. And just in general a 10 out of 10 employe so helpful
28 avril 2026
Avis spontané
Réponse de TrainHGV
Thank you for your 5* feedback! I'll share your review with Luke, it's good to know he's been so kind and helpful.
Thank you Ash
Thank you Ash, for you great help and support when i joined TrainHGV.
24 avril 2026
Avis spontané
Réponse de TrainHGV
Hi Yadgar, it's good to hear you've found Ash supportive and helpful. I will share your feedback with the team, thank you!
Not all the way through my training so…
Not all the way through my training so far but, so far so good I have all the theory training I need and it’s all sorted into sections definitely worth going for TrainHGV.
22 avril 2026
Avis spontané
Réponse de TrainHGV
Hi Ethan, thank you for your 5* feedback. We really appreciate you taking the time to write your review. It's good to know you've found our theory revision so helpful.
My experience so far has been great…
My experience so far has been great every question I’ve had has been answered quickly, Tom has been great going above and beyond in helping get to this point and explaining the process
Couldn’t recommend trainHGV and Tom enough.
22 avril 2026
Avis spontané
Réponse de TrainHGV
Hi Harvey, thank you so much for your 5* review. We are really pleased to know Tom has gone above and beyond to help you, I'll be sure to share your feedback with him.
It has been great to work with train…
It has been great to work with train HGV it has been a very clear and reliable service for me and a great team I would like to thank all for the opportunity
15 avril 2026
Avis spontané
Réponse de TrainHGV
Hi Liam, thank you so much for your 5* review! Our aim is to always make things as clear as possible, so it's good to know. I will share your feedback with the training team.
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