Service, inquiry response were so great and fast. Products are genuine and in great condition. Very satisfied for the purchase with Tresor Vintage. I gave a four star since the delivery took a bit lon... Voir plus
L'entreprise a répondu
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Perfect! Absolutely Amazing! Emma was really helpful and patient with me. Absolutely in love with my bag! Accurate description, great price, fast delivery and well packed. Everything from start to end... Voir plus
L'entreprise a répondu
An item from Tresor Vintage's online shop caught my eye and I just had to have it. I wanted more information before purchasing and reached out to Tresor via WhatsApp. Emma replied to me quickly and wa... Voir plus
L'entreprise a répondu
This was my first time using this site. Like many I was nervous about purchasing online and whether everything was above board. But I have to say I am very happy with my purchase. The bag w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Trésor Vintage is a London-based pre-loved luxury e-commerce, your ultimate destination for authentic and exclusive luxury pieces. Our devoted team of luxury experts are passionate about prolonging the lives of pre-loved goods and have curated an online platform that boasts a unique selection of luxurious handbags, chic jewellery and exclusive watches. Trésor Vintage ensures all our products go through the most rigorous authentication process. Each pre-loved piece is validated by our double authentication procedure to keep your mind at peace.
Coordonnées de contact
8 Duke Street , W1U 3EW, London , Royaume-Uni
- 07564032150
- info@tresor-vintage.com
- tresor-vintage.com
Excellent
Excellent response. Detailed photos and communication. Beautiful Chanel back pack and exactly as described. Thank you Tresor.
19 novembre 2025
Avis spontané
Réponse : Trésor Vintage
Thank you very much for your appreciation, Carolyn! Love, Trésor Vintage xx
VeryMy first experience with Tresor Vintage
Very professional and friendly staff. Winston is just amazing and helped me a lot throughout my purchase. His attitude is just one of the very few best i experienced in London. Thank you!
22 mars 2025
Réponse : Trésor Vintage
Thank you very much for your appreciation Aliaa! Love, Trésor Vintage xx
Amazing service!!
Amazing service, kept in constant contact. Sent extra photos when requested. Faultless Customer Service. Product exceeded expectations! Speedy delivery. A fantastic experience from start to finish! 5 Stars isn't enough!
19 février 2025
Réponse : Trésor Vintage
Thank you very much for your appreciation Isobel! Love, Trésor Vintage xx
Réponse : Trésor Vintage
Thank you very much for your appreciation Alexia! Love, Trésor Vintage xx
Absolutely lovely experience purchasing…
Absolutely lovely experience purchasing with Tresor Vintage. We were made to feel so welcome, and couldn't have hoped for better service! The bag was absolutely beautiful and I'm so thankful to Tresor Vintage for making my bag dreams come true!
I will definitely be purchasing again! Thank you so much!!
10 janvier 2025
Avis spontané
Réponse : Trésor Vintage
Thank you very much for your appreciation Jasmina! Love, Trésor Vintage xx
An absolute pleasure dealing with them
Every step of my journey with Tresor Vintage has been excellent! And particular thanks to Winston who has been responsive and supportive throughout. They have an amazing collection of stunning vintage bags and the one I had was authentic and in fab condition. I highly recommend purchasing from this thoughtful brand and would use again without hesitation!
6 novembre 2024
Réponse : Trésor Vintage
Thank you very much for your appreciation Noor! Love, Trésor Vintage xx
Winston is fab
5 mars 2024
Réponse : Trésor Vintage
Thank you so so much for your appreciation Kim! Love, Trésor Vintage xx
Service and Product
Service, inquiry response were so great and fast. Products are genuine and in great condition. Very satisfied for the purchase with Tresor Vintage. I gave a four star since the delivery took a bit long. But since I purchased the item during the Black Friday, I understand their situation for the delay.
3 janvier 2024
Réponse : Trésor Vintage
Thank you so so much for your appreciation Jace! Love, Trésor Vintage xx
Réponse : Trésor Vintage
Thank you so so much for your appreciation Gloria! Love, Trésor Vintage xx
Very helpful and safe side.I’m so happy…
Very helpful and safe side.I’m so happy with my product ☺️
20 septembre 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Julia! Love, Trésor Vintage xx
Réponse : Trésor Vintage
Thank you so so much for your appreciation Bella! Love, Trésor Vintage xx
Quality and handling couldn’t be better.
22 juin 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Thomas! Love, Trésor Vintage xx
Fantastic customer service and an excellent shopping experience
An item from Tresor Vintage's online shop caught my eye and I just had to have it. I wanted more information before purchasing and reached out to Tresor via WhatsApp. Emma replied to me quickly and was able to answer all of my questions. She was very responsive, detailed and thorough in all of our communication. Upon purchasing, Tresor shipped out my item very quickly (I am in the US, and I believe I only waited 3 days to receive my package). It was beautiful and safely packaged. Cannot recommend Emma and the whole Tresor Vintage team enough! Fantastic purchasing experience and I will be a repeat customer.
7 juin 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Erica! Love, Trésor Vintage xx
Best customer service I’ve ever experienced!
I just received my handbag minutes ago and I just have to write a review! From purchasing the bag to receiving it, the entire process was so seamless. Their customer service is incredible. They updated me every step of the way, sent a very detailed condition report with clear photos and thorough descriptions, and answered all my questions. I had never purchased a pre-loved handbag online without seeing it first, so I was a bit apprehensive. I instantly felt so at ease and confident thanks to their wonderful customer service.
The bag was packaged so beautifully and thoughtfully- it was in a Tresor Vintage box with a pretty ribbon tied around it. The bag was carefully wrapped and stuffed to maintain its shape, with lots of tissue paper around it to keep it safe and secure. They even wrote me a handwritten note which was so lovely. They made the unboxing process a luxury experience in and of itself!
The bag is in such great condition and matches the photographs and condition report exactly. I am so beyond happy I stumbled across Tresor Vintage- I cannot wait to make more purchases from them in the future. So excited to wear my new bag!
22 mai 2023
Avis spontané
Réponse : Trésor Vintage
Thank you so so much for your appreciation Katherine! Love, Trésor Vintage xx
Absolutely fantastic service with…
Absolutely fantastic service with quality products. Very happy customer! A++++
18 mai 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Natasha! Love, Trésor Vintage xx
Very responsive and detailed in follow…
Very responsive and detailed in follow ups. Marchand arrived promptly and very well packed. I had a pleasant shopping experience with Trésor Vintage, and will not hesitate to visit their website again!
14 mai 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Jackie! Love, Trésor Vintage xx
Réponse : Trésor Vintage
Thank you so so much for your appreciation Sanam! Love, Trésor Vintage xx
customer service is excellent.
11 avril 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Lynn! Love, Trésor Vintage xx
The best customer experience ever!!
The best customer experience ever. Truly a fantastic company to deal with, from the beautiful packaging and helpful friendly customer service this was my best purchase ever!! The bag itself is in immaculate condition and I’m extremely happy 🥰 would 100% purchase from again.
28 mars 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Christel! Love, Trésor Vintage xx
The package was beautiful put together…
The package was beautiful put together and there was so much though in the packaging which made me feel exceptional special and every penny was spent well .. x
20 mars 2023
Réponse : Trésor Vintage
Thank you so so much for your appreciation Stephanie! Love, Trésor Vintage xx
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.
En savoir plus sur les différents types d'avis.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.