This service offers so much more than just basic phone and I barely touched it but it's there for when I'm ready to grow. Very unexpected and very reasonable pricing. Super easy to set up up and I ap... Voir plus
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As a wedding planner and small business owner, my work load and call volume changes daily. I'm rarely able to drop what I'm doing to grab a pen and paper to take information or contact numbers. I love... Voir plus
Brian in Tallahassee, FL really helped me with a difficult issue. For some reason I was not getting the notification on my cell phone with a client called and couldn't figure out why, I was quite fru... Voir plus
As a contractor, I'm frequently on loud or hazardous job sites that prevent me from being able to take every call. I love that with Tresta, I never miss a call because every single call is answered,... Voir plus
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With the Tresta virtual phone app, you can use your business phone number on any smartphone and get access to the the tools you need to professionally manage calls.
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Great price, Horrible Service
Every month, I experience phone calls being dropped and "all circuits are busy" messages for outgoing and incoming calls.
Although their customer service is satisfactory, I am really disappointed with the app.
23 mars 2020
Avis spontané
Tresta is good to use since it allows…
Tresta is good to use since it allows me to use my personal phone and have my business line going out.
I do have a couple issues.
I do make a heavy amount of out bound calls, and once a week or every other week, the systems goes down for at least an hour. The day is random, but it's usually between 5pm and 7pm PST.
I tend to make my calls between noon and 8pm PST. So when this happens my productivity goes to nil for that time period.
Restarting my phone doesn't help and I have tried to call several different numbers several times. I can still make calls on my personal number, but having Tresta is so I customers don't have my personal information.
There is no "troubleshooting" that addresses this.
The other part is off hour scheduling doesn't work that well as I still see calls coming in no matter what the time of day. Whether I am at work or not.
Those are the reasons I don't give a 5 star rating.
17 mars 2020
Avis spontané
Réponse de Tresta
Paul, thank you for your feedback. We're sorry you're experiencing issues and would like to connect to learn more but we don't have your account information. If you're open to chatting with us please email support@tresta.com or call 844-2-TRESTA. We'd like to help so we can improve your Tresta experience!
Nice, easy and affordable
A nice, simple system that works great for our non-profit!
16 mars 2020
Avis spontané
Réponse de Tresta
That's great, thank you for the review!
It has really helped my business
It has really helped my business. I'm glad that someone thought of it!
15 mars 2020
Avis spontané
Réponse de Tresta
We are so glad to hear that Tresta has helped your business. Thank you for the review!
bad customer service
13 mars 2020
Avis spontané
Réponse de Tresta
Hi Steve, We’re so sorry for your experience! We are trying to learn a little bit more so we can make things right, but we haven’t been able to connect. We are optimistic we can turn things around, so if you’re open for a chat, please give us a call at 844-2-TRESTA and ask to speak to the Operations Manager. Hope to talk to you soon.
So far Tresta has worked as advertised.
13 mars 2020
Avis spontané
Réponse de Tresta
That's great, Brian. We really appreciate the review!
Excellent service!
12 mars 2020
Avis spontané
Réponse de Tresta
That means a lot. We appreciate the feedback, Veronica!
I love texting for my text and calling
11 mars 2020
Avis spontané
Réponse de Tresta
Wonderful, thank you Helen!
I gave it a 3 because the Tresta app…
I gave it a 3 because the Tresta app does not open when there is an incoming call. Instead, it displays your Tresta number which is great if you remember it as your alternate number,
10 mars 2020
Avis spontané
Réponse de Tresta
Hi Sarai. Thanks for your feedback – we love learning about what is and isn’t working for our customers so our product team can consider it for future development. We’d also like to make sure that you are currently configured to receive Tresta push notifications whenever you receive a call to your mobile device, as this will eliminate the need for you to remember your Tresta number. If you aren’t receiving notifications, give us a call at 844-2-TRESTA and we can make sure you’ve enabled the right settings on your app and phone. Our support team is super friendly and can walk you through it in just a few minutes!
Excellent Customer Service
Very polite and competent customer service. I have never had to wait to speak to someone to get a question answered. Tresta makes mobile business phone very easy and affordable.
7 mars 2020
Avis spontané
Réponse de Tresta
Thank you for the review Kevin! Our 24/7 support team is amazing and we're glad to hear you're enjoying your Tresta experience.
New user with Tresta.
New user with Tresta.
I run a Condominium Management business here in Ontario Canada and was looking for a VOIP solution that I could customize with scheduling, and, that offered recording of calls. I signed up and the experience has been excellent from day one. Being a rather simple fella, I did have to call in to get some support in setting things up, but, one phone call and the person on the other end of the phone was amazing! Had me up and running exactly the way I wanted in about 7 minutes. Since then, have had a couple of interactions with Tresta staff for various bits and pieces and each and every time - service has been outstanding! I couldnt be more pleased with the choice and am looking forward to a long professional relationship with Tresta!!!
6 mars 2020
Avis spontané
Réponse de Tresta
Darren, we are so appreciative of the kind words. Our support team makes us proud every day and we are so glad you're happy with your Tresta experience!
Fast signup
Fast signup, straightforward app and control panel, only thing I would like to see it's easier and smart voice mail system.
6 mars 2020
Avis spontané
Réponse de Tresta
We really appreciate the feedback, Gary! We're always improving and are interested to hear your thoughts about voicemail in more detail. Someone from our awesome support team will be reaching out to you shortly.
It’s a convenient alternative to giving…
It’s a convenient alternative to giving out my regular number and it can be personalized
6 mars 2020
Avis spontané
Réponse de Tresta
We think so too! Thank you for the feedback, April.
Réponse de Tresta
Thank you, Christopher!
I found the Tresta service to be stable…
I found the Tresta service to be stable and reliable. I was using another company for my outgoing business calls, but my calls kept getting disconnected and dropping. Tresta worked reagrdless if it was a 15minute call or an hour and a half.
Thanks
5 mars 2020
Avis spontané
Réponse de Tresta
That's great, JL! We're so glad Tresta is your go-to service for reliable outbound calling.
Picture and text messaging was super…
Picture and text messaging was super slow/laggy. Calls consistently dropped. I do not recommend and would not recommend Tresta to my worst enemy.Very disappointed.
5 mars 2020
Avis spontané
Réponse de Tresta
Hi Ralph. We’re sorry (and a bit surprised!) to hear about your experience. We’d love to be able to connect with you to learn more about what’s been happening and try to resolve the issues you’ve had, but so far we haven’t been successful in reaching you. If you are open to chatting with us, please let us know and we will reach out immediately. Our support team is amazing and is here 24/7 for your convenience.
Great App for Business!
5 mars 2020
Avis spontané
Réponse de Tresta
We think so too. Thank you so much for the review, Vivian!
Réponse de Tresta
We really appreciate the review, Sergeu! We're so glad you're enjoying the service.
Réponse de Tresta
That's great, Mike! If you have any questions, we're here 24/7.
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