I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... Voir plus
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Less than 6 hours remaining for flight, and no tickets issues yet. Also, PNR on airline shows as "does not exist". Request for wheel chair for my aged parents, food preference etc is still not confirm... Voir plus
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entire process was smooth, though they helped me with confirmation of my booking which was impossible to get in same fare. i am impressed by friendly help by tele executive
L'entreprise a répondu
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
Coordonnées de contact
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, Inde
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3,6
Moyen
766 avis
Demande des avis aux clients
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Customer support is great!
29 mai 2026
Réponse de Tripify
We appreciate your kind words! We’re glad to hear you had a great experience with our customer service. We appreciate your support and look forward to assisting you again! ✈️
Music on waiting line
I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is still on line" voice every 1minute aince in some point (15minutes) after of waiting i started to belive its my own musc and not a waiting line.
But yes' thank you once again for some interesting tunes in the call!!!!
29 mai 2026
Réponse de Tripify
We are happy to hear you enjoyed the music while waiting! We appreciate your feedback regarding the hold line experience and will consider your suggestion for future improvements. Thank you for your kind words!
They don’t confirm the ticket right…
They don’t confirm the ticket right away, you’ll have to wait and just hope that it is booked. Mine was booked but it took a lot of time and patience.
29 mai 2026
Réponse de Tripify
We appreciate your feedback regarding the booking confirmation process. We understand that waiting can be frustrating, and we are actively working to improve our response times for ticket confirmations.
Excellent service
25 mai 2026
Réponse de Tripify
Thank you for your kind feedback! We’re glad to hear you had a great experience with our customer service. We appreciate your support and look forward to assisting you again! ✈️
Réponse de Tripify
Thank you for your kind feedback! We’re glad to hear you had a great experience with our customer service. We appreciate your support and look forward to assisting you again! ✈️
Very good experience.
18 mars 2026
Réponse de Tripify
Thank you for your feedback! We’re happy to hear you had a very good experience with us. We truly appreciate your support and look forward to assisting you again! ✈️
Réponse de Tripify
Thank you for your feedback! We’re glad to hear you received great support. We truly appreciate your support and look forward to assisting you again! ✈️
Réponse de Tripify
Hi Munshi,
As checked, your case involved a last‑minute schedule change, and at that time we had not yet received the refund confirmation from the supplier, which led to delays in providing you with proper updates.
We understand how important timely communication is. Please be assured that we are continuously working to keep our customers better informed in such situations, though we get these notification from the airline and they are given your contact details too.
If you would still like us to review or assist further with your case, feel free to contact us and we’ll be happy to help.
Regards,
Team Tripify
Réponse de Tripify
Thank you for your feedback and for taking the time to share your experience. We’re glad to hear you completed the booking process, but we understand there’s room for improvement.
We’re always working to make our booking experience smoother, clearer, and more efficient for our customers. Your feedback helps us identify where we can do better, and we truly appreciate it.
If you have any specific suggestions or encountered any issues during your booking, we’d love to hear more, please feel free to reach out to us directly so we can improve your future experience.
We hope to serve you again and provide a 5-star experience next time!
Best experience with tripify
7 mai 2026
Réponse de Tripify
We're so glad you enjoyed your experience with us! Thank you for your kind words.
Excellent
entire process was smooth, though they helped me with confirmation of my booking which was impossible to get in same fare.
i am impressed by friendly help by tele executive
16 mai 2026
Réponse de Tripify
We are so glad to hear that the process was smooth and that our team could assist with your booking confirmation. We appreciate your kind words!
Réponse de Tripify
We're glad you enjoyed your experience with us!
Charged more after accepting booking &…
Charged more after accepting booking & taking the amount
6 mai 2026
Réponse de Tripify
We regret any confusion regarding your booking and the charges. We are reviewing this.
Réponse de Tripify
We are so glad you enjoyed the booking experience and found the price satisfactory. Thank you for your positive feedback.
PNR not validthrough tripify…
I have booked my ticket through tripify got an eticket but indigo shows no ticket confirmation
I have an emergency but not confirmed ticket yet. I have been a traveller since 2000 and havent seen anything like this . I request tripify to please give me a confirmed ticket which is visible on indigo app as well. The PNR i have is yet not valid in their system and it is traumatizing and exhausting. Please send me a number where i can connect for the situation and change my review here
14 mai 2026
Avis spontané
Réponse de Tripify
Hello,
We completely understand how concerning it can be when your booking is not reflecting on the airline’s system.
To help us investigate and resolve this as quickly as possible, we request you to kindly share your booking details (including your Tripify reference number and contact information) with us at support@tripify.com
Our team will prioritize your case and work towards getting your ticket confirmed or providing you with the appropriate resolution at the earliest.
We appreciate your patience and understanding, and we look forward to resolving this for you promptly.
Regards,
Team Tripify
I booked my ticket on a wrong date and…
I booked my ticket on a wrong date and I called triple within 2 mins of booking. When I called the trip was showing as pending confirmation. I requested for a date change and they didnt listen to me completely. I didnt travel and lost the ticket
11 mai 2026
Réponse de Tripify
We are truly sorry to hear about the difficulty you experienced with your booking and the date change request. We understand how frustrating it must have been to lose your ticket. We are reviewing our procedures to prevent similar situations.
Réponse de Tripify
Thank you so much for your kind words! We're delighted to hear that you had a great experience with our service.
We truly appreciate your support and look forward to assisting you again in the future.
not sent the confirmed flight tickets
2 mai 2026
Réponse de Tripify
Our team attempted to reach you at the provided number, however the call got disconnected. We will make another attempt shortly to connect with you and assist further with your concern.
Please be assured that we are here to help and will work towards resolving the issue as quickly as possible.
No confirm ticket and too much late and…
No confirm ticket and too much late and delay in refund as well
14 avril 2026
Réponse de Tripify
We apologize for the inconvenience caused regarding your ticket confirmation and the delay in the refund process.
Our team has already reviewed your booking and attempted to contact you. As per your request, we will be calling you back on Sunday to assist you further and provide a proper update and resolution.
Please be assured that your concern is being handled on priority, and we are committed to resolving this for you as quickly as possible.
Réponse de Tripify
We're glad you enjoyed your experience. We appreciate your kind words.
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