I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Less than 6 hours remaining for flight, and no tickets issues yet. Also, PNR on airline shows as "does not exist". Request for wheel chair for my aged parents, food preference etc is still not confirm... Voir plus
L'entreprise a répondu
entire process was smooth, though they helped me with confirmation of my booking which was impossible to get in same fare. i am impressed by friendly help by tele executive
L'entreprise a répondu
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
Coordonnées de contact
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, Inde
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3,6
Moyen
766 avis
Demande des avis aux clients
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Worse booking site
8 mai 2026
Réponse de Tripify
As per our records, the booking status shows that the journey has been successfully completed (flown). We wonder why such comments.
We also attempted to contact you at the provided number, however there was no response. We request you to kindly connect with us at your convenience so we can better understand your concern and assist you further.
Please feel free to reach out to us, and we will be happy to help.
We have booked on 14th may and your…
We have booked on 14th may and your team cancelled the ticket and now i am seeing the same flight on another portal.
25 avril 2026
Réponse de Tripify
We apologize for the inconvenience caused.
As per the update, the flight was cancelled by the airline, and the refund is currently awaited from the airline/supplier. Please be assured that once we receive the refund from their end, the same will be processed to you at the earliest.
We appreciate your patience and understanding in this matter.
Réponse de Tripify
We apologize for the inconvenience you experienced.
As per our review, this was a web check-in issue from the airline’s end. Our team assisted in guiding you to contact the airline directly to resolve the matter.
We also attempted to reach you twice on the provided number, however there was no response. We request you to kindly get in touch with us at your convenience so we can further assist you if needed.
Thank you for your understanding.
Réponse de Tripify
We are so glad you had a good experience at a great price. Thank you for your feedback!
The one on one interaction with the…
The one on one interaction with the Customer Executive
28 avril 2026
Réponse de Tripify
We appreciate you sharing your experience with our customer executive. We're happy to hear that you valued the interaction.
They make us fool and not price and…
They make us fool and not price and availability of ticket show is not proper they all are booked etc.
4 mai 2026
Réponse de Tripify
We regret that the ticket availability and pricing were not properly displayed, and we're sorry you feel misled. We appreciate your feedback and will address this to improve our service.
All Customer reps keep promising on the…
Less than 6 hours remaining for flight, and no tickets issues yet. Also, PNR on airline shows as "does not exist". Request for wheel chair for my aged parents, food preference etc is still not confirmed. All Customer reps keep promising on the issues, but never resolve anything. Avoid 100%.
26 avril 2026
Réponse de Tripify
We regret that you have not received your tickets and that the airline does not recognize your PNR. We also acknowledge your requests for a wheelchair and food preferences remain unconfirmed. We'll investigate these issues. We appreciate your feedback.
Quality of your services
Though the price difference compared to the market is minimal, I truly appreciate the quality of your services.
2 mai 2026
Réponse de Tripify
We're happy to hear that you value the quality of our services. We appreciate you taking the time to share your experience with us and your positive feedback.
Réponse de Tripify
We are happy to hear that you had a great experience with our service and customer support. Thank you for your positive feedback!
They are not good i purchased and paid…
They are not good i purchased and paid for my ticket but they haven't confirmed it right away after 30 min they say i need to pay more price. They would have told me during booking if prices increases i would not pay and have booked from other platform. Owrst experience ever.
25 avril 2026
Réponse de Tripify
We regret that your ticket purchase wasn't confirmed promptly and you were asked for more money. We apologize that the price increase wasn't communicated during booking, leading to a frustrating experience. We'll review this situation to prevent similar issues in the future. Thanks for your feedback.
Was facing a huge crisis with my ticket…
Was facing a huge crisis with my ticket bookings but I was able to Connect to kirti Sharma and she was absolutely wonderful at sorting out my concern. Really happy with the service. Way better than my experience with Cleartrip so far
4 mai 2026
Avis spontané
Réponse de Tripify
We're happy to hear that your issue was resolved smoothly and efficiently. We appreciate you sharing your positive experience and are glad we could provide excellent support during a stressful time with your bookings.
Booking was smooth and easy
Booking was smooth and easy - but confirmation is dicey ; I had an early morning flight & my details came in only late night the prev day.
Also, you have to arrange something with the airlines for a web check in
23 avril 2026
Réponse de Tripify
We appreciate your feedback and are glad booking was easy. We're sorry the confirmation and web check-in caused concern. We'll review our processes to improve the experience. Thanks for your time.
Réponse de Tripify
We regret your dissatisfaction. We'll review your feedback to improve our services and ensure a better experience.
Réponse de Tripify
We're glad you found our prices good and our staff supportive. Thank you for your positive feedback; we appreciate it!
Réponse de Tripify
Thank you for your feedback!
We’re glad to hear that you had a nice experience. We truly appreciate you taking the time to share your thoughts and look forward to serving you again soon.
Worst experience of booking flight with…
Worst experience of booking flight with tripify. I have booked the flight with tripify from Mumbai to Ahmedabad. First point is that they don’t provide direct confirmation .. day before my journey I got msg saying my flight was postponed and confirmed pnr also . But that flight was cancelled on day of journey.. I raised refund request and they are saying they don’t find my booking in the system .. what a pathetic service
22 avril 2026
Réponse de Tripify
We regret to hear about the difficulties you experienced with your Mumbai to Ahmedabad flight booking. We apologize for the flight postponement, cancellation, and the issues you faced with your refund request. We'll investigate this matter thoroughly to understand what occurred and improve our services. Thank you for bringing this to our attention.
After booking the ticket at 5800 rs
After booking the ticket at 5800 rs , i didn't received any confirmation on the ticket then after 2 days they called me saying that we couldn't able to book the ticket at that price so you have to pay the differential amount of Rs 700 to book the ticket. In total the cost =6500 rs , which was quite higher if I would have booked from other places using some good credit card offers.
27 avril 2026
Réponse de Tripify
We regret you didn't receive immediate confirmation and had to pay extra. We'll review our booking process to prevent this issue in the future. We appreciate your feedback.
The booking process was easy n the…
The booking process was easy n the prices available were very budget friendly.
26 avril 2026
Réponse de Tripify
We're happy to hear that the booking process was easy for you and that you found our prices budget-friendly. Thank you for your positive feedback!
I had booked the tickets and payment is…
I had booked the tickets and payment is done . But I don’t like the fact that the tickets are not visible on the indigo website . The time by when they will be visible are only 12-24 hours prior to departure . That is very close . The PNR number is generated so ideally I should be able to see the tickets on indigo site . Please help prioritise this .
25 avril 2026
Réponse de Tripify
We appreciate you sharing your concerns. It's important that you can view your tickets promptly after booking. We'll look into why the tickets' visibility is delayed on the airline's website and prioritize improvements to this process. Thanks for your feedback.
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