I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... Voir plus
L'entreprise a répondu
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I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... Voir plus
L'entreprise a répondu
Less than 6 hours remaining for flight, and no tickets issues yet. Also, PNR on airline shows as "does not exist". Request for wheel chair for my aged parents, food preference etc is still not confirm... Voir plus
L'entreprise a répondu
entire process was smooth, though they helped me with confirmation of my booking which was impossible to get in same fare. i am impressed by friendly help by tele executive
L'entreprise a répondu
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... Voir plus
L'entreprise a répondu
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, Inde
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Found a good deal, ticket and pnr was well received, received email notification for change in flight timing

Réponse de Tripify
After payment for flight booking, status for reservation is pending and ticket generated without PNR. After calling to customer support number then PNR generated.

Réponse de Tripify
This is truly disaster thing happened with me, there was an emergency so I purchased ticket from tripify, I've received ticket confirmation PNR so when I went to air India express they showed me in there system that with the given PNR there was no booking with my name, as tripify changed or replaced my name with some gupta family so I contacted multiple times with tripify to resolve this issue everytime asked me to allow 30 mins and so but at the end at 6.30 in the morning they stated sorry sir for the inconvenience caused, but this is not correct definately I'll raise this issue in consumer court, what I have faced was just hilarious and horrible on that day

Réponse de Tripify
Thank you for handling my request.
You made my day.

Réponse de Tripify
Thanks Meenu for your valuable support throughout my booking with spice jet.
Thank u

Réponse de Tripify
I did not get the PNR no on my booking and had to follow up with customer care a couple of times and got the typical answer that we are waiting for the airline to confirm my booking on the critical travel.

Réponse de Tripify
I frankly did not expect so much support. Tripify went out of their way and helped me. There was an unexpected cancellation and the team went all out - diligent follow ups with airline, timely coordination with me and most importantly even when I forgot about it, Dilpreet (from Tripify) was there to remind me.
Really appreciate all the support and looking forward to travel through Tripify.

Réponse de Tripify
Good but not received the e-ticket immediately and it took 24hrs
If it is for an emergency trip..I won't advice but if your trip is beyond 24hrs u can book with them

Réponse de Tripify
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very wonderful so far. Let us hope that I get tickets and could webcheckin on time. 🤞 Being first time user at Tripify.

Réponse de Tripify

Réponse de Tripify
It is good experience your Miss Meenu is nice and cooperative

Réponse de Tripify
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