I got previosly very good customer service. I called the customer care line and once i need to wait ' the music is just trippy and so fun' anyway i think you should have the boring "your call is stil... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Less than 6 hours remaining for flight, and no tickets issues yet. Also, PNR on airline shows as "does not exist". Request for wheel chair for my aged parents, food preference etc is still not confirm... Voir plus
L'entreprise a répondu
entire process was smooth, though they helped me with confirmation of my booking which was impossible to get in same fare. i am impressed by friendly help by tele executive
L'entreprise a répondu
The experience, was good so far, Pooja the customer support executive was very helpful. The most important things she did was building the trust with me and explaining the product and services. Very w... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Tripify is a comprehensive-service online travel agency (OTA) that specializes in offering budget-friendly travel products, including flights, hotels, vacation packages, and more to varied destinations across India. Founded by travel aficionados for globetrotters, we believe in creating an affordable product and, simultaneously, offering travelers a seamless booking experience through our trailblazing technology.
Coordonnées de contact
Tripify, 8/33 B, Kirti Nagar Industrial Area, 110015, New Delhi, Inde
- +91-991-333-1333
- Support@tripify.com
- tripify.com
3,6
Moyen
766 avis
Demande des avis aux clients
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Price was good but need some other improvements
Price was good but need to solve some other issues, no information on flight delay. Need bit more improvement. It was good.
11 décembre 2025
Réponse de Tripify
Dear Biswajit,
Thank you for taking the time to update your review and share your positive experience with our service. We truly appreciate your feedback.
However, we noticed that the rating was not updated along with the review, which may not fully reflect the quality of service you mentioned. We kindly request you to consider moderating the rating as well, so it aligns with your updated comments.
We value your support and look forward to serving you again in the future.
Regards,
Team Tripify
Not able to check in as other…
Not able to check in as other passengers are also appearing , indigo site doesn’t allow further
7 décembre 2025
The spice jet fare for mumbai to Delhi…
The spice jet fare for mumbai to Delhi was shown 10312 on 7th December, 2025 but the PNR did not get generated. Later the customer care executive called and confirmed me that the same fare is 49000 now so your ticket could not be generated. Why did you list the price 10312?
5 décembre 2025
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Réponse de Tripify
“Thank you so much for your feedback! We’re thrilled to hear that the executive you dealt with was able to assist you. We’ll be sure to pass along your kind words. We appreciate you taking the time to share your experience!
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Zero accountability; Horrible customer service
During the Indigo outage my flight from Bangalore to Mumbai got cancelled. I had booked a return ticket from Bangalore to Mumbai to back again.
They refused to refund the amount for the Mumbai to Bangalore journey. Also told me that they will charge ₹400 convenience fee for the ticket they have cancelled.
Also seem to have blocked me from reaching their customer support number.
5 décembre 2025
Avis spontané
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
worst service ever
i was unable to change my seat once allotted automatically since it was group booking by tripify. never using services again.
6 décembre 2025
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
I think your service is not much good.u…
I think your service is not much good.u don't respond to calls ..
2 décembre 2025
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Flight has been canceled and i have not…
Flight has been canceled and i have not got my refund back till now
2 décembre 2025
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Your customer service may improve
Your customer service may improve, you may respond mail in time and your complaint redressal mechanism on your website is not working . Please try to improve these.
30 novembre 2025
Réponse de Tripify
We appreciate you bringing these issues to our attention. We're sorry that you experienced difficulties with our response times and website. We'll review our customer service and website to improve your experience.
Réponse de Tripify
Thank you for sharing your feedback! We’re glad to hear you had a good experience. We appreciate your support and look forward to serving you again
This is getting worse I booked my…
This is getting worse I booked my ticket , no one is picking the call , no replies on mail too.
Is there any way i can get my ticket ??
2 décembre 2025
Avis spontané
Scam
I was supposed to get my tax back from airlines for cancellation. Air india confirmed the same but tripify didn’t give it
21 novembre 2025
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Réponse de Tripify
Thank you for your feedback! We’re glad to hear you find our platform a good alternative and that it works seamlessly like other aggregators. Your support means a lot to us, and we look forward to continuing to provide you with a smooth and reliable experience.
When i was trying to get my boarding…
When i was trying to get my boarding pass and the details like mail id and phone no were of tripify. And i got a duplicate invoice instead of the real one. I received it 30 min later that too with tripyfy credentials. Really messed up.
22 novembre 2025
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Very Bad experience so far with you
Very Bad experience so far with you. I would like not to recommend anybody to choose you.
10 novembre 2025
Réponse de Tripify
Thank you for sharing your feedback. We’re sorry to hear about your experience. We’ve forwarded your comments to the concerned team, and they are already looking into this for you. We appreciate your patience and the opportunity to make things right.
Absolutely disgusting service.
14 novembre 2025
Réponse de Tripify
Dear Adarsh,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
Réponse de Tripify
We're happy to hear that the booking process was simple and that our support team met your expectations. Thank you for sharing your positive experience with us!
Not at all trustworthy
Not at all trustworthy. My experience with this platform was extremely disappointing. I selected a specific flight time, but the system booked a completely different timing without my consent. This is highly unprofessional and misleading.
Despite choosing the correct option, the final booking showed another time, which caused a lot of confusion and stress. If a website can’t even confirm the correct flight details, how can anyone trust it?
Customer support is also poor, and there is no proper resolution process.
I would not recommend using this platform at all. It’s better to book directly through the airline or well-known platforms to avoid such issues.
4 novembre 2025
Réponse de Tripify
Dear Reviewer,
Thank you for bringing this to our attention.
Please be assured that we have forwarded your feedback to the concerned team for further review. They will get back to you within the next 24 working hours to assist you further.
We appreciate your patience and understanding.
Warm regards,
Team Tripify
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