Tripsandtours Avis 

275
TrustScore 4.5 sur 5

4,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

This is my first trip abroad with Tripsandtours after several within the UK. I do not have any complaints. Trip to Seville was well organised and went well. Hotel was at a great location- walking dis... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We booked on to the Seville trip and it was brilliantly organised. Maya was a great help and attentive throughout the trip, always being there when you required any help. Will defo be booking on to fu... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I went on an 4 day excursion with Trips & Tours UK to Seville on 20th July 2026 It was my 1st time going abroad with Trips & Tours UK. Maya was leading the group, And I had a really enjoyable experi... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We went with Aliya, It was such a wonderful experience for us. We were travelling for the first time with our baby so we were little worried. But honestly, Aliya made sure we were at ease and comfor... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Voyagiste
  2. Fournisseur d'excursions culturelles

Écrit par l'entreprise

Welcome to Trips and Tours UK, your gateway to fun and adventure across the UK and Europe! Dive into exciting day trips and unforgettable nights with our expertly curated tours. From sun-soaked beach outings and exhilarating funfair rides to the enchanting world of Disneyland, we have it all. Join our happy travelers and let us make your next journey a blast! Visit our website to explore and book your next fun-filled adventure today!


Coordonnées de contact

4,6

Excellent

TrustScore 4.5 sur 5

275 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 85 % de ses avis négatifs

Répond généralement dans un délai d'un mois

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,6

Tous les avis

(275)

73 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We had such a lovely experience with…

We had such a lovely experience with Trips and Tours on our recent family trip to Bournemouth Beach! Everything was so well organised from start to finish, and the day ran smoothly. The beach was beautiful, and we had plenty of time to relax and enjoy with the kids.

A special thank you to the supervisor, who was incredibly helpful and attentive throughout the trip, nothing was too much trouble, and they made sure everyone felt comfortable and looked after.

Would definitely recommend Trips and Tours for a stress-free and enjoyable day out! Looking forward to booking again soon.

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Sabiha,

Thank you so much for your lovely feedback! We’re delighted to hear that your family trip to Bournemouth Beach was enjoyable and stress-free, and that our supervisor helped make the day comfortable and memorable.

We really appreciate your recommendation and look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Noté 1 sur 5 étoiles

Horrible service

Horrible service. Waste of money.

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Customer,

We’re very sorry to hear about your experience. Unfortunately, we have not received any information from you, nor do we have a record of a complaint on the day in question. Please do contact us directly so we can look into this further and assist you.

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Absolutely amazing day out with the…Trips and Tours LTD

Absolutely amazing day out with the beautiful Aliya. Travelled in executive coaches making the journey comfortable and the rep was very attentive and accomadating to everyones’s needs. It was made very clear from booking the trip all terms and conditions and the itenary was clear. Due to traffic we did arrive a little later then expected but that was not in control of the company. But i will definately be booking again and recommending to all friends and family. Execllent service, stress free and worth every penny!!!

22 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear customer,

Thank you so much for your wonderful feedback! We’re delighted to hear that you had an amazing day out with Aliya and that the executive coaches made your journey comfortable. We appreciate your understanding regarding traffic, and we’re thrilled that the trip ran smoothly otherwise.

Your recommendation means a lot to us, and we look forward to welcoming you on another stress-free adventure soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Excellent team

The coach driver and tour guide were so friendly and helpful. Their mannerisms and kindness really make the journey sne entire experience that much more enjoyable!

22 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Aneesah,

Thank you so much for your lovely feedback! We’re thrilled to hear that our coach driver and tour guide made your journey even more enjoyable with their friendliness and helpfulness. Your kind words mean a lot to us, and we look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Amazing journey

Amazing journey
Great communication throughout the journey

Made sure passengers were entertained and hydrated

Would strongly recommend and travel again

22 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Tahrah,

Thank you so much for your fantastic feedback! We’re delighted to hear that you enjoyed the journey and that our team ensured everyone was entertained and comfortable. Your recommendation means a lot, and we look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Very good

Very good. I had a lovely trip with tripsandtours. The host was nice and helpful. I really enjoyed booking my trip with them.

22 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Yasmin,

Thank you for your kind feedback! We’re delighted to hear that you had a lovely trip and that our host made your experience enjoyable. We’re glad the booking process was smooth and look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

We had an amazing experience with this…

We had an amazing experience with this tour company on our trip to Bournemouth yesterday. The trip was arranged by Aliyah and Sabah who did a great job organizing everything smoothly from start to finish. A big thank you to Naila, our host for the day, who looked after us so well throughout the journey.

Naila was kind, attentive, and made sure everyone was comfortable, especially on such a hot day. We really appreciated that cold water was provided on the coach, a thoughtful touch that showed they genuinely care about their guests.

Although we got stuck in some traffic and arrived a bit later than expected, it was completely understandable and something that could have happened even if we had driven ourselves. Naila kept everyone updated and maintained a calm, friendly atmosphere the whole way.

Once we arrived, Bournemouth was absolutely beautiful and we had a lovely time enjoying the beach, exploring the area, and relaxing in the sun.

Overall, it was a well organized and enjoyable trip. Thank you again to Aliyah, Sabah, and Naila for making the day so special. We highly recommend this tour company and would definitely travel with them again.

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Bushra,

Thank you so much for your detailed and thoughtful feedback! We’re delighted to hear that your trip to Bournemouth was such a memorable experience. Aliyah, Sabah, and Naila will be thrilled to know that their efforts in organising the day, looking after everyone, and keeping the atmosphere friendly and comfortable made such a positive impact.

We really appreciate your understanding regarding the traffic, and we’re so glad you enjoyed the beach and exploring the area. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon!

Warm regards,
The Trips and Tours Team

Noté 1 sur 5 étoiles

Went to Bournemouth beach with Saba and…

Went to Bournemouth beach with Saba and Aliya who cared more about their own pockets than the people on board the coach as they intended to leave a family behind and only did a U turn to pick them up when they heard the child was autistic. SABA was also on the phone to the mother telling her she needs to ‘keep an eye on her kids’ and that the coach is leaving without them. No sympathy for real world situations and they kept emphasising that the driver has to be back on time so he wouldn’t be infringed because it would affect their pockets! Don’t use this company unless you want an unorganised chaotic trip with organisers whose only concern is profit!

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Amirah,

We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.
That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.
Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.
In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.
Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.
We appreciate all of our passengers and thank everyone who continues to support and travel with us.

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Trip to lake district was amazing

Trip to lake district was amazing. It was well organised by Hajera, she explained clearly on the itinerary and she ensured everyone are comfortable throughout the trip.she conducted fun activities and made the group very interactive. She ensured all the members were present each and every time during the activities. She captured photos for us and even played Tamil songs in coach.Applause for her and the team.

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Arun,

Thank you so much for your wonderful feedback! We’re thrilled to hear that your trip to the Lake District was such an enjoyable experience. Hajera will be delighted to know that her efforts in organising the itinerary, engaging the group, and keeping everyone comfortable made such a positive impact.

We’ll be sure to pass on your applause to her and the team — it means a lot to us. We look forward to welcoming you on another adventure soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Keeping us Entertained

Aliyah was a lovely attendant on the coach and a was our driver risking his license for us to get extra time on the beach in Bournemouth! Thank you for keeping us entertained!
Uncl Saleem-

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Saleem Shahzad,

Thank you for your lovely feedback! We’re delighted to hear that Aliya made your journey enjoyable and that your driver went the extra mile to give you more time at the beach. We’ll be sure to pass on your kind words — it means a lot to the team.

We look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Noté 1 sur 5 étoiles

Had an awful experience today and I am…

Had an awful experience today and I am truly traumatised. Trips and tours (Aliya and Saba) had the audacity to leave a family of 7, 2 adults and 5 children behind. The family called Saba begging her continuously please wait for us, don’t leave us as their 8 year old autistic son was missing, Saba replied with,’you need to look after your kids properly’ and proceeded in telling the family that they are leaving without them despite the family begging. Awful service with no consideration to the family who were in this very difficult emotional situation.

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Inayah Hussain,

We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.

That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.

Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.

In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.

Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.

We appreciate all of our passengers and thank everyone who continues to support and travel with us.

Warm regards,
Trips and Tours Team

Noté 1 sur 5 étoiles

Awful experience

Went to the Bournemouth Beach today. Due to heavy traffic arrived extremely late which was understandable. However, on the way back the return time was 5:50pm. A family of 7 (5 children and 2 adults) had lost their autistic child and were searching the beach for the child who is non-verbal. The family called Aliya (trip organiser) and explained her child was missing and if she could kindly wait as they’re finding the child . Aliya instructed the driver to continue with the journey leaving the family behind. They emphasised repeatedly that the driver will be infringed which will in turn impact them (come out of their pockets) which is all they seemed to care about. DISGUSTING experience with this company we will not be returning as all they seem to care about is profit!

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Customer,

We're really sorry to hear that your experience on the Bournemouth trip didn't meet your expectations. We take all feedback seriously and always aim to offer a safe, enjoyable, and well-organised day out for everyone who travels with us.

That said, we’d like to clarify a few things to help provide some context.
The trip was carefully planned by our team and everything was in place from our side. Unfortunately, there were serious delays on the day caused by motorway accidents and heavy beach traffic. These were completely outside our control. We always do our best to manage situations like this but we also clearly state in our terms and conditions that delays due to traffic or incidents are not something we can guarantee against.

Despite the circumstances, our team worked hard throughout the day to manage the schedule and make sure everyone was comfortable and safe. We also built in extra time to allow for delays. However, coach drivers must follow strict legal limits on how long they can drive. These rules are not about money or protecting ourselves. They exist to keep everyone safe. A tired driver is a risk we simply cannot take.

In the case of the family mentioned, the coach waited nearly 1 hour and 45 minutes after the planned departure time of 5 pm. That’s a very generous window and well beyond what most travel companies would allow. After the coach left, we received a call from the passenger involved. She admitted the delay was her fault and actually thanked us for trying our best to help. Even then, we arranged for the coach to return which added another 45 minutes to the driver’s working day.
At no point were we told the child involved had autism. That said, we treat every passenger including children with the same care and respect no matter their background or needs. If we had been made aware, we would of course have done everything we could within the rules to support the situation.

Our team stayed calm, respectful and professional throughout and we genuinely did everything we could under the circumstances. We know that stressful moments can lead to frustration but we feel our actions were fair, responsible and above all focused on safety.

We appreciate all of our passengers and thank everyone who continues to support and travel with us.

Warm regards,
Trips and Tours Team

Noté 5 sur 5 étoiles

Excellent service will definitely…

Excellent service will definitely travel again with yr company

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Nazir Hussain,

Thank you for your kind review! We’re thrilled to hear you enjoyed our service and we can’t wait to welcome you on another trip soon.

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

We had really good time there and it’s…

We had really good time there and it’s really nice service as well as they very helpful and cooperative with us I highly recommend trips and tours to everyone
Hajera and Mark are the best

21 juin 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Nagina Begum,

Thank you so much for your kind words! We’re thrilled to hear you had such a good time and found our service helpful and cooperative. Hajera and Mark will be especially delighted to know they made such a positive impression on your trip.

Your recommendation means a lot to us, and we can’t wait to welcome you back on another adventure soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Amazing time at Scotland!

This was my second trip with them, and once again, it didn’t disappoint. Even though the journey to Scotland was over 5 hours, it honestly didn’t feel that long. The itinerary was so thoughtfully planned—with intentional stops at scenic and interesting places that gave us a chance to stretch, explore, and enjoy the journey.

What really made the trip even more memorable were the fun coach games like pass the parcel—such a great way to keep everyone entertained and bring people together!

Everything ran smoothly, the sights were stunning, and the whole day felt relaxed and well-organised. If you’re looking for a fun, stress-free way to explore new places, I’d highly recommend Trips and Tours.

25 mai 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Chaila babu,

Thank you so much for taking the time to share your wonderful feedback. We’re delighted to hear that your second trip with us was just as enjoyable as the first. It’s great to know that the itinerary, scenic stops, and onboard activities helped make the long journey feel relaxed and fun.

We’re especially pleased that the coach games added to the experience — bringing people together is exactly what we love to see on our trips. Your recommendation means a lot to us, and we look forward to welcoming you on another adventure soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Salam Aliya

Salam Aliya
Thank you for another well organised trip to Devon.
I throughly enjoyed the trip and will looking forward to travelling with Trips & Tours

24 mai 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Yasmin,

Thank you so much for your kind feedback! We’re delighted to hear that you thoroughly enjoyed your trip to Devon and that Aliya helped make it so enjoyable. We look forward to welcoming you on many more adventures with Trips & Tours.

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️
Fantastic Experience with Trips & Tours in London!

We had an amazing time exploring London with Trips & Tours! From start to finish, everything was so well organized and stress-free. The booking process was simple, and their customer service was friendly and responsive.

We got to see all the key landmarks, including Big Ben, Buckingham Palace, and the Tower of London.

The transportation was clean and comfortable. We never felt rushed, and there was free time to explore on our own.

Overall, we couldn’t have asked for a better way to experience London. I would highly recommend Trips & Tours to anyone looking for a well-run, enjoyable sightseeing experience. Can’t wait to book our next adventure with them!

24 mai 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Zahra,

Thank you so much for your wonderful feedback! We’re delighted to hear that your London trip with Trips & Tours was well-organised, stress-free, and enjoyable. It’s great to know you had the chance to explore the key landmarks and enjoy comfortable transportation with time to explore on your own.

Your recommendation means a lot to us, and we can’t wait to welcome you on your next adventure!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

Day trip to Lynton and Lynmouth- Devon

Went on a day trip to Lynton and Lynmouth in Devon and had such a lovely time! The scenery was absolutely beautiful – quaint little villages, coastal views, and charming streets to explore. What really made the day though was our amazing tour guide – so friendly, knowledgeable, and full of energy. We were well looked after from start to finish.

The coach ride itself was great fun too – plenty of laughs and even a bit of singing! It added such a nice, cheerful vibe to the whole journey. All in all, a really enjoyable and relaxing day out with a great group. Would definitely recommend if you’re after a fun and well-organised trip with a personal touch.

24 mai 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Smiya,

Thank you so much for your wonderful feedback! We’re delighted to hear that your day trip to Lynton and Lynmouth was so enjoyable and that our tour guide helped make the day extra special with their friendliness and energy. It’s great to know that the coach journey was fun and added to the cheerful atmosphere.

We really appreciate your recommendation and look forward to welcoming you on another trip soon!

Warm regards,
The Trips and Tours Team

Noté 5 sur 5 étoiles

huge thank you to Sabah and Aliyah for…

huge thank you to Sabah and Aliyah for an amazing experience! From pick-up to drop-off, they were absolutely perfect—friendly, professional, and thorough in explaining everything. I couldn’t be happier with the service and will definitely be back for more adventures

17 mai 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Customer,

A huge thank you for your wonderful feedback! Sabah and Aliya will be delighted to hear your kind words. We're so pleased the whole experience, from pick-up to drop-off, was friendly, professional, and clear. We can’t wait to welcome you back for more adventures with Trips and Tours!

Warm regards,
Trips and Tours Team

Noté 5 sur 5 étoiles

We traveled to Barmouth with Trips and…

We traveled to Barmouth with Trips and Tours UK, extremely happy with their service. The guide Aliya went above and beyond to accommodate all our needs. Been with many companies before but by far this is the best experience I have had. Really organised and Punctual! Highly recommended

18 mai 2025
Avis spontané
Logo de Tripsandtours

Réponse de Tripsandtours

Dear Inayah Imaan,

Thank you very much for your kind words! We’re thrilled to hear that Aliya went above and beyond to make your trip to Barmouth so enjoyable. It means a lot to us that you consider Trips and Tours UK the best experience you’ve had, especially after travelling with other companies. We truly appreciate your recommendation and look forward to welcoming you on more journeys soon!

Warm regards,
Trips and Tours Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus