This is my first trip abroad with Tripsandtours after several within the UK. I do not have any complaints. Trip to Seville was well organised and went well. Hotel was at a great location- walking dis... Voir plus
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Lisez les avis des autres
We booked on to the Seville trip and it was brilliantly organised. Maya was a great help and attentive throughout the trip, always being there when you required any help. Will defo be booking on to fu... Voir plus
L'entreprise a répondu
I went on an 4 day excursion with Trips & Tours UK to Seville on 20th July 2026 It was my 1st time going abroad with Trips & Tours UK. Maya was leading the group, And I had a really enjoyable experi... Voir plus
L'entreprise a répondu
We went with Aliya, It was such a wonderful experience for us. We were travelling for the first time with our baby so we were little worried. But honestly, Aliya made sure we were at ease and comfor... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
Welcome to Trips and Tours UK, your gateway to fun and adventure across the UK and Europe! Dive into exciting day trips and unforgettable nights with our expertly curated tours. From sun-soaked beach outings and exhilarating funfair rides to the enchanting world of Disneyland, we have it all. Join our happy travelers and let us make your next journey a blast! Visit our website to explore and book your next fun-filled adventure today!
Coordonnées de contact
Bentley Lane Industrial Estate, Bentley Ln,, WS2 8TL, Walsall, Royaume-Uni
- +447576523293
- Info@tripsandtours.uk
- tripsandtours.uk
4,6
Excellent
275 avis
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Not worth it
Advise you to avoid this tour group unless you enjoy Google mapping your way around in circles & getting lost. Went on 2 day Milan trip, 1st day was disorganised & due to many errors we missed out on an excursion. We were told that we will get a refund & tour guide Aliya said she does not want to go back on her word when she said she will refund us for the excursion. Over a week since we’ve been back and still no refund. Not worth the money. You will save more by doing it all yourself. 2nd day was a lot better because it was hosted by someone else. I feel deceived by the advertisement, if I knew that we would take public transport around everywhere in Milan I would never choose to do this with my sciatica pain.
We met at 4:30 to get somewhere at 5:30 but rest of group wanted to go home which was fine but Aliya told us to wait and said she will take us & join us, by then we had gone round in circles on train station & then finally a taxi & missed the excursion. She did say she will refund us and will not go back on her word. After coming back to UK she said to us she made it clear before hand that it’s a free time and people can make their own way.. but on the day she told us to wait and will take us, if she told us we can make our own way at the time then we would have made our own way instead of waiting for her to decide how to take the others home.. apparently now this is our fault for listening to her when she asked us to wait & she also brought along other members to do the excursion too who didn’t have tickets. We all couldn’t walk anymore & were unhappy. We missed it because we waited for everyone and Aliya but it’s completely our fault apparently when we just listened. if we knew we were going to Google map our way then I would have planned this myself, it’s the honest truth of our experience. As a tour experience you expect tour guides to know their way around before taking anyone anywhere & as a customer you pay extra expecting a comfortable enjoyable experience but it was not this.
On top of telling us she will give us a refund… after we come home she’s saying she’s not at fault… yet on the day she said she will refund and will not go back on her word and wants to stick to her word. I’m more upset that she is not sticking to her word. She did say she will refund the taxi fare though, but it’s been a week and still haven’t recieved it.
We are not the only ones who didn’t like it but others who we asked about their day said they didn’t like it either and how disorganised and underwhelming it all was.
They owe 4 of us a refund for an excursion we missed out on. If they had stuck to their word I wouldn’t bother writing this honest review.
It’s all sad actually and has put us off using tour groups. This was our first and last experience with trips and tours. Don’t waste your money going abroad with them.
They’re happy to take your money but act difficult when there’s an issue
11 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Tanjina Ali,
Thank you for sharing your feedback. We’re truly sorry to hear that parts of your experience fell short of expectations, and we take your concerns seriously. We’d like to provide some clarity regarding the situation.
The optional excursion you referenced was recommended by us to enhance your experience, but with a very specific time slot advised to ensure smooth coordination with the day’s itinerary. While you did choose to book the excursion, the time selected was earlier than recommended, and unfortunately this created a scheduling conflict. Our guide, Aliya, was not informed of your 5:30 PM booking until late in the day, and this limited our ability to adapt as it was booked a whole hour earlier than the schedule. Our guides work hard to keep the group on track, but cannot be in two places at once—especially when dealing with last-minute changes that were not communicated ahead of time.
From the outset, our documentation (including final updates and important notes) clearly outlined that Day 1 would include free time to explore and was not a fully guided tour. This was explained both in writing and in conversation with your group. The option to explore independently or remain with the group was also made clear, and your group acknowledged this during prior communications. While we aim to support all guests, independent activity means the responsibility of navigation shifts to the individual or group.
On the day in question, our guide did her best to assist despite the challenges. She showed the group how to navigate public transport, explained the metro system, and was managing multiple priorities. While waiting for other members to decide whether to return to the hotel or continue, Aliya still attempted to get your group to the excursion on time and went as far as booking you a complimentary taxi at no extra charge—something we believe demonstrates our commitment to guest support, even under difficult circumstances.
We also want to clarify the distinction between Day 1 and Day 2 of the trip. Day 1 was advertised as a self-guided experience, offering flexibility and free time around Milan’s key highlights like the Duomo and Centrale. Day 2, in contrast, was a fully guided tour arranged by us, which ran successfully thanks to Aliya’s dedicated efforts who oversaw the group’s smooth arrival to the meeting point, transport to the excursion, and on-time arrival at the airport. We’re glad to hear you enjoyed Day 2 and hope you’ll acknowledge that it was made possible by the same team’s efforts.
With regard to the refund, our company originally offered a goodwill gesture despite not being at fault. However, following a full review and considering the unfair accusations directed toward our guide, we made the difficult decision to withdraw that offer. While we understand your disappointment, our guide acted professionally and in line with the itinerary throughout, and it’s disheartening to see her efforts questioned when so much care was taken.
Lastly, we’d like to confirm that the refund for your taxi fare was processed on 14th May and, as stated, can take 3–7 working days to arrive. We appreciate your patience as that clears.
We remain committed to transparency and fairness, and we hope this clears up any misunderstandings. Thank you again for traveling with us—it was a pleasure to have your group on board, and we wish you all the best in your future adventures.
Warm regards,
Trips and Tours UK
We had a fantastic time at Barmouth…
We had a fantastic time at Barmouth Beach yesterday which was very well organised by Aliya!
What a lovely soul she is, she made the trip so comfortable and happening throughout the journey. Was our first time with Trips and Tours UK and I would definitely be booking my next trip with them.
18 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Shomaila Wasim,
Thank you so much for your wonderful review! We’re delighted to hear you had a fantastic time at Barmouth Beach and that Aliya made the trip so enjoyable and comfortable. It’s great to welcome you on your first trip with Trips and Tours UK, and we can’t wait to help you plan your next adventure with us!
Warm regards,
Trips and Tours Team
AMAZING DAY IN MATLOCK
I went to Peak District Matlock with my 2 friends had an awesome day went Cromford Mills walked alot saw the most beautiful views Aliyah is always so lovely to travel with so informative and we love trips and tours have so much confiendece to travel with these guys x
17 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Mahdia Parveen,
Thank you for sharing your wonderful experience! We're thrilled to hear you had an awesome day exploring Matlock and Cromford Mills with your friends. It’s great to know Aliyah made the trip even more enjoyable with her friendliness and knowledge. We really appreciate your confidence in Trips and Tours and look forward to having you travel with us again soon!
Warn regards,
Trips and Tours Team
Milan tour
I absolutely loved Italy and the time we had in Switzerland too. Aliya was very accommodating to everyone’s needs and the service provided was excellent. The trip was extremely organised and was very enjoyable for me and my sister. Would definitely recommend
11 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Maya Serish,
Thank you so much for your lovely review! We're absolutely delighted to hear that you and your sister had such an enjoyable time in Italy and Switzerland. It's wonderful to know that Aliya made a positive impression and that the service and organisation met your expectations.
We truly appreciate your recommendation and hope to welcome you on another adventure in the future!
Warm regards,
Trips and Tours Team
Amazing trip
Amazing trip, super enjoyed every single minute of it, well organised and really attentive to every need.
11 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Aiishya,
Thank you for your kind words! We're thrilled to hear you enjoyed every minute of the trip and that you found everything well organised and attentive to your needs. Feedback like yours means the world to us and motivates our team to keep delivering memorable experiences.
We hope to see you again on another adventure soon!
Warm regards,
Trips and Tours Team
Thank you Trips and Tours
I've travelled with Trips and Tours twice now and plan to travel again with them in the future. The second trip was a better experience than the first whereby the operator took on my feedback and ensure customer satisfaction the second time around.
Thank you Trips and Tours for making outings for families who face a range of personal barriers accessible. Thank you for being inclusive.
5 avril 2025
Avis spontané
Réponse de Tripsandtours
Dear H A,
Thank you for being a returning traveller and for sharing your experience with us. We're so pleased to hear that your second trip was an even better one, and we're truly grateful you noticed the efforts we made to take your feedback on board — customer satisfaction is always our priority.
It means a great deal to us that you value our commitment to accessibility and inclusivity. Creating enjoyable and welcoming experiences for all families is at the heart of what we do.
We look forward to welcoming you on many more journeys ahead!
Warm regards,
Trips and Tours Team
Travelling to Belgium
Hi Sabah & Aliya,
I recently went on my first trip to Belgium with Trips and Tours, and it was such a great experience from start to finish. Everything was well-organised, and the day ran smoothly. Aliya, was absolutely wonderful—she created a warm and friendly atmosphere, keeping everyone engaged with fun games, interesting facts, and helpful information during the coach journey. She made sure we were all comfortable, gave us regular updates, and was always checking in to see if anyone needed anything. I had a fantastic time exploring Belgium and would definitely book another trip with Trips and Tours in the future. Highly recommended!
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Saba Aslam,
Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such a fantastic first trip to Belgium with us. Aliya truly shines in creating a warm, engaging atmosphere, and we’re thrilled she made your journey so enjoyable and memorable. It’s fantastic that you appreciated the well-organised experience and all the fun moments along the way. We’d love to welcome you back on another trip soon and are so grateful for your recommendation!
Warm regards,
Trips and Tours Team
Bundles of lovely memories
It was my 1st time ever on a coach trip and international.. i was scared and anxious but once the trip began it was all a very pleasant and comfortable journey ahead.
Very professionally and well timed arrangements.
Games and jokes ... some serious passport scanners 🤣
I would definetly recommend them to anyone wanting to travel with them.
See you soon again inshaAllah
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Saima Sheikh,
Thank you for sharing your experience! We're so glad to hear that your first coach trip was a pleasant and comfortable one. It's great that the games, jokes, and the team helped ease your anxiety – we always aim to make the journey fun and stress-free. We can’t wait to welcome you again on your next adventure!
Warm regards,
Trips and Tours Team
Travelled with TripsandTours yesterday…
Travelled with TripsandTours yesterday to Brugge and pleased to say that we all had brilliant time. Thanks to sister Aaliyah who was very friendly and polite and made sure everyone was comfortable and both drivers were professional and the price was reasonable. I will definitely be using the service again.
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Tasmin Akhtar,
Thank you so much for your lovely review! We're thrilled to hear you had a brilliant time in Brugge. Aliya and the drivers will be so happy to hear your kind words. We’re also glad you found the trip great value, and we look forward to welcoming you again in the future!
Warm regards,
Trips and Tours Team
Pleasant and enjoyable
I been tour with Tripandtours couple time was really good. Trip to Bruges was fun and pleasant. Can wait to have another trip. Thank you
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Vivi Zakaria,
Thank you for your kind review! We're so glad you had a fun and pleasant trip to Bruges. We can’t wait to have you on another journey with us soon!
Warm regards,
Trips and Tours Team
Amazing
We have gone on a few trips with this company before. Yesterday we went on the Brugge trip, and it was one of the best trips i have experienced. I especially would like to give a 5 star review to Aliya, as she is very professional and entertaining. We had so much fun on the way to and back. There was a quiz and pass the parcel game. Overall it was a great experience. Highly recommend.
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Fahmida Chowdhury,
Thank you for your amazing review! We’re so glad to hear that your Brugge trip was one of the best experiences you've had. Aliya will be over the moon with your kind words – she truly goes above and beyond to make the journey fun and memorable. We really appreciate your recommendation and look forward to having you on another trip soon!
Warm regards,
Trips and Tours Team
Trip to Bruges Belgium 🇧🇪
Me and my family we enjoyed ourselves, thanks to Aliyah for organising this. It was such a vibrant journey, you kept us entertained throughout the journey the quizzes,jokes and the music. Thanks to the other pleasant and friendly passengers on board. Not forgetting the two drivers for the safe journey🙏. Looking forward for the next trip. Thank you again Aliyah.
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Agnes Chari,
Thank you so much for your lovely review! We're so happy to hear you and your family enjoyed the trip. Aliya will be thrilled with your kind words, and we’re glad the journey was filled with fun, entertainment, and great company. We can’t wait to welcome you on your next trip.
Warm regards,
Trips and Tours Team
Just got back from an amazing day trip…
Just got back from an amazing day trip to Bruges! The journey was super smooth—huge thanks to our awesome drivers who made everything so easy. On the way, we had the best time playing antakshri, singing our hearts out, and even doing a round of pass the parcel. It was such a fun way to bond with everyone. Bruges was gorgeous as expected, but honestly, the ride itself was half the fun! No stress, all good vibes. Highly recommend if you're looking for a chill day trip!
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Smiyaa,
Thank you for your wonderful review! We're so happy to hear you had such a fun time on the trip to Bruges. It sounds like the journey was just as enjoyable as the destination! We’ll be sure to pass on your compliments to the drivers. We truly appreciate the recommendation and would love to have you on another trip soon!
Warm regards,
Trips and Tours Team
We have been travelling with Trips and…
We have been travelling with Trips and Tours for a few years. We have always had a good experience with Saba and Aliya both very polite and respectful. Always on time and provide good entertainment during the journey.
4 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Amaar Shafiq,
Thank you for your continued trust in us over the years! We're so glad to hear you’ve always had a great experience with Sabah and Aliya. They’ll be thrilled to know you appreciate their service and entertainment. We look forward to welcoming you on many more journeys in the future!
Warm regards,
Trips and Tours Team
My experience was amazing
My experience was amazing, trips and tours never disappoint. Me and my friends had a lovely time in Belgium, will most deffo be going to more trips.
5 mai 2025
Avis spontané
Réponse de Tripsandtours
Dear Maria,
Thank you for your lovely review! We're so pleased you and your friends had an amazing time in Belgium. It’s great to hear we continue to meet your expectations – we can’t wait to have you on another trip soon!
Warm regards,
Trips and Tours Team
2nd trip with Trips and Tours
2nd trip with Trips and Tours. Swift and smooth journey to Lladudno, Wales. Comfortable leather seats. Kind staff. Highly recommend.
26 avril 2025
Réponse de Tripsandtours
Dear customer,
Thanks so much for joining us again! We're glad you had a smooth journey to Llandudno and enjoyed the comfort and service. Your recommendation means a lot to us!
Warm regards,
Trips and Tours Team
the activites along the journey made it…
the activites along the journey made it really fun comfortable and peaceful journey 100% do it again
26 avril 2025
Avis spontané
Réponse de Tripsandtours
Dear Baljit Kaur,
Thanks for your kind words! We're so glad you enjoyed the journey and the activities along the way. We'd love to welcome you back anytime!
Warm regards,
Trips and Tours Team
What a TOUR!
Lovely folk, always a smile on their face, catered to folk on the coach.
Very knowledgeable of the Torquay, directing us on features.
Kept all entertained on the coach with quizzes and going around engaging folk, very nice to see, thanks!
23 avril 2025
Avis spontané
Réponse de Tripsandtours
Dear Md Jamil Ahmed,
Thank you so much for your kind words! We're absolutely delighted to hear you had such a positive experience with us. It's great to know our team made you feel welcome and kept things fun and informative throughout your journey. We always aim to bring a smile and share our love for Torquay, so your feedback really means a lot. Hope to see you again on board soon!
Warm regards,
Trips & Tours Team
Trips and tours uk
Wow what can I say
when booking a trip with Trips and tours uk it's easy and simple.
Aliya and saba are both great hosts as well as good company.
The travel is relaxing and comfortable.
Saba rang me to make sure I was on the coach so that I don't miss the trip.
Aliya was very entertaining kept us all well informed made sure that we were all OK.
I would recommend trips and tours to all just give it a try to experience the service provided you would definitely want to go back with them.
A big thank you to Aliya and Saba for organising trips and outings love them
20 avril 2025
Avis spontané
Réponse de Tripsandtours
Dear Ruky,
Thank you so much for your wonderful review and kind words. We’re delighted to hear that your experience with Trips & Tours UK was enjoyable and relaxing. It’s always our aim to provide a stress-free and enjoyable journey, and we're thrilled that both Aliya and Sabah made your trip memorable with their attentiveness and warm hosting. Your recommendation means the world to us, and we truly appreciate your continued support.
We look forward to welcoming you on many more adventures in the future!
Warm regards,
Trips & Tours Team
Had a great day at the ice cream farm…
Had a great day at the ice cream farm and Cheshire oaks. Everything was on time. Well planned. :-)
20 avril 2025
Avis spontané
Réponse de Tripsandtours
Dear Ameera,
Thank you for your lovely feedback. We're so glad to hear you had a great day with us at the Ice Cream Farm and Cheshire Oaks. We take pride in ensuring our trips run smoothly and on time, and it’s rewarding to hear this was reflected in your experience.
We hope to see you again soon on another well-planned and fun-filled adventure!
Warm regards,
Trips & Tours Team
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