We bought our Daughther a watch from these guys over 12 months ago, we had an slight issue with it and took it back in, they fixed it no issue no drama, sent back to us recorded with ait tags and no... Voir plus
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Lisez les avis des autres
Great experience with Trotter Jewellers. The service was excellent from start to finish, and I’m extremely happy with my new watch. Professional, friendly and knowledgeable team big thanks to H who as... Voir plus
I was contacted a few hour's after placing my order on line, by a very polite member of staff to confirm my details, and had a short chat about my purchase and it's condition. The package arrived... Voir plus
What an absolutely fantastic place . The team here are just fantastic. Friendly , open ,knowledgeable and clearly true enthusiast . No hard sell just really great open conversation about what you are... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Celebrating 30 years in the game we are proud to launch our new luxury showroom “THE PENTHOUSE” in the city of London. Taking the original small east end store to a whole new level, we are known for our range of unique custom made diamond pieces and high end luxury watches. We have a vast collection of jewellery from rings, pendants, chains and more.
Coordonnées de contact
19 Great Winchester Street, EC2N 2BH, London, Royaume-Uni
- 07399606868
- info@trottersjewellers.com
- trottersjewellers.com
4,9
Excellent
567 avis
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Great customer service !
Great customer service !! from start to finish !!
Will definitely go back and will highly recommend to others !
28 juin 2025
The staff was very friendly helpful and…
The staff was very friendly helpful and very nice guys. Highly recommended
28 juin 2025
Excellent service 5*
1 juillet 2025
Avis spontané
Really warm welcome and service
Really warm welcome and service. I would happily return without hesitation.
3 juillet 2025
Avis spontané
Very responsive and clear…
Very responsive and clear communication. The watch was exactly as described and beautifully packaged.
24 juin 2025
Great experience, lovely customer service
I had such a fantastic experience visiting Trotter Jewellery! From the moment I walked in, the customer service was absolutely lovely. The whole team was so welcoming, attentive, and incredibly patient with me – especially as I kept changing my mind so many times! Nothing ever felt like too much trouble.
A special thank you to H, who was so knowledgeable and helpful throughout the whole process. H really took the time to explain everything and made sure I felt completely happy with my choice. I never felt rushed, and their genuine care and expertise really stood out.
Everyone there was great – friendly, professional, and really passionate about what they do. I couldn’t recommend Trotter Jewellery enough for anyone looking for excellent service and a wonderful shopping experience!
I am just obsessed with my watch 🥰
23 juin 2025
Always Trotters!
Amazing service. Lovely, genuine people who know a thing or two about watches!!! Would always return!
28 juin 2025
Avis spontané
Great service dealing with Alex…
Great service dealing with Alex anything needed he sorted ✅
27 juin 2025
Avis spontané
Fantastic service
Fantastic service, would definitely recommend Trotters!Amazing collection & felt really comfortable making a purchase!Thank you for making it a memorable upcoming big birthday!
21 juin 2025
Awful was not a professional or caring…
Awful was not a professional or caring system whatsoever
13 mai 2025
Avis spontané
Exceptional customer service
Absolutely buzzing with my experience at Trotters Jewellers. Walked in just to browse, walked out with a Rolex Submariner that looked like it came straight from James Bond’s wrist.
From the moment I stepped in, the lads were welcoming, knowledgeable, and not pushy at all. They knew their watches inside out — gave me the full rundown on the movement, history, and even the investment potential of the model I was eyeing. Felt like I was in safe hands the entire time.
The vibe in the shop is unmatched — proper East End energy, luxury but real. The watch itself? Immaculate condition, came boxed with papers, and honestly looks brand new. They even threw in a complimentary polish and resized it on the spot while I waited.
Massive shoutout to the team — made me feel like family. If you’re after a serious timepiece with no messing about, Trotters is the spot.
Will 100% be back when I’m ready for the next one.
27 juin 2025
Avis spontané
I have been looking for a watch for a…
I have been looking for a watch for a few months now and didn’t just want to go with anyone as it’s a lot of money to risk. But I was recommended to buy a Rolex from trotters. From a few people and my boyfriend he got his Cartier watch a few years back . So I went on the site chosen my watch and ordered it. Soon as I made the purchase I had a phone call from trotters saying they would post on the Tuesday and I would receive it on the Wednesday before 1pm if that was convenient for me. Which is was. And as they said I received my watch on the Wednesday around 10.30ish. No problems, no damage. Extremely happy with the watch I chosen.would definitely purchase again from this store. Thanks
25 juin 2025
Avis spontané
Absolutely thrilled with my recent…
Absolutely thrilled with my recent purchase from Trotters jewellers. The entire process was smooth from start to finish — clear communication, no pressure, and genuinely helpful service. They made everything easy and stress-free, and the piece itself exceeded expectations. Would definitely recommend them to anyone looking for a reliable and professional experience. Will be back for sure!
25 juin 2025
Avis spontané
Lovely experience
Lovely experience, I will most certainly be purchasing again from them soon, wonderful staff, excellent time.
9 juin 2025
Thank you to the boys at the penthouse
Thank you to the boys at the penthouse, helpful throughout the whole process of purchasing my first watch. 10/10 service, definitely will be back👍🏽
21 juin 2025
Avis spontané
Judd and the Team were excellent.
Judd and the Team were excellent.
They looked after my son's to the highest level.
10 juin 2025
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