True Link Financial Avis 

641
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mom got a fraudulent call and an attempt was made to buy gift cards using her true link credit card. Because I was able to customize settings on merchant and spending limts, the charge was declined... Voir plus

Noté 5 sur 5 étoiles

The true link debit card is the perfect plan for my adult son with intellectual disabilities. I can establish spending limits and parameters and also fund immediately with the Wallet feature. It is wo... Voir plus

Noté 5 sur 5 étoiles

My mother had been progressing from cognitive decline to dementia. When meeting with her Financial Advisor about what steps we might take to help protect her from herself, he commented that there real... Voir plus

Noté 4 sur 5 étoiles

Love the concept and it is helping keep my mother’s expenditures in check. However, the length of time between funding and the dollars showing up on the card is entirely too long.

À propos de l'entreprise

  1. Société financière non banquière
  2. aussi dans
  3. Service de finances alternatives

Écrit par l'entreprise

Families and professionals rely on True Link to help manage and protect the finances of the people they support.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

641 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 2 semaines

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4,5

Tous les avis

(641)

145 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Life-changing!

This controlled credit card has been life-changing. My aging parent is able to continue to have independent agency over her purchasing decisions while I no longer have to spend hours trying to undo subscription scams and attempting to return unwanted purchases. Before I set up the card I had a lovely conversation with a real person at TrueLink and I know someone would be there if I needed to reach out. But the app and notifications are all I really need. Thank you for providing this essential service!

16 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Tru Link card is easy to manage

Tru Link card is easy to manage. Perameters can be set as needed for spending. It is easy to contact a person when necessary. Staff is always responsive and kind
As a guardian, many of my clients successfully use the Tru Link Card

17 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

True Link is easy to use

True Link is easy to use, and very helpful for trustees to manage funds. I've been using it for a few years now. We've recommended True Link to a number of people.

15 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

AMAZING solution for Sandwich Generation Caretakers!

I am the guardian for my mom and Truelink was a game changing step in our journey. I can sleep peacefully knowing that a scam or accidental purchases will not go unnoticed, and since it’s a prepaid card, there’s not too much money at risk. If anything funky happens I can take action in minutes from the app. Mom has the # saved in her phone and knows how to call to get her balance. I have always gotten a quick and personal response from the Truelink customer service email team. I’m a sandwich generation caretaker-managing small kids and aging parents at the same time. My mom has always needed a little extra support and after dad got sick it was all on me. Finding Truelink was a turning point in helping us through that tough period. We’ve been using it for at least 4 years! TRY IT!

13 juin 2025
Avis spontané
Noté 2 sur 5 étoiles

True Link Card Use Counts As Income

The trustee for my Special Needs Trust got me a True Link Visa. Although I could not use the card for cash, rent or anything deemed maintenance, Section 8 is counting deposits to the card in 2023 as income, which raises the amount of rent I have to pay in 2025. I contacted Lutheran Social Services in Minnesota, who oversees my trust and was told that they have no documentation from TrueLink that a properly administered TrueLink card should not be counted by government programs as income. This means that use of a True Link card is costing me money. I would not recommend that anyone overseeing a trust or who is a beneficiary of a trust, get a True Link card.

31 janvier 2025
Avis spontané
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Réponse de True Link Financial

Dear Wendy,

Thank you for sharing this feedback with our team, and we regret to hear that you’ve had a less than positive experience.

Trustees are the ones in charge of making decisions on how to best support the beneficiary and when/how to protect benefits. The True Link products are set up as tools to support this work, and we work to design these tools in a way that best supports the challenging world of benefits eligibility.

For more information on how this is being handled in your case, we would suggest continuing the conversation with your trustee.

Noté 5 sur 5 étoiles

Good news finding True Link

We are so happy to learn about this card from CHAT GPT. The ease of setting it up the ease of loading it and connecting it and then the availability to have some control. Many times a debit card/credit card can cause so many problems. And truthfully to know that it is in the USA makes me really happy. The customer service has been excellent.

1 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you for making my life a little…

Thank you for making my life a little more stress free you really help your customers and don't give them a hard time like other companies do.i have recommended you to a lot of my family and friends you make it a little easier for people living outside of their country to enjoy life a little better. Thank you

12 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

Great customer care service with professionalism

I am a trustee for a family member and every time I have a question or concern or need to add more information or a second True Link account for me to manage, the CSR is ALWAYS able to accommodate my request. They are patient, professional, respectful and knowledgeable. Their expertise makes my responsibilities just a little less complicated or tedius. I have been working with them for over 18 months, and have had many phone conversations. Every time is 100% satisfactory.

24 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

TrueLink has been a great help for us!

Activating the new card was quick and easy. No other updates such as bank info, new PIN etc. were required. I oversee a trust for a disabled person and this card has been extremely helpful and useful for him.

10 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

True Link provides reassurance

I recommend True Link credit card to anyone caring for a person who has or could develop a tendency to mismanage spending. Even my mom felt more reassured having True Link, because I described to her that it prevents scam purchases, which she was afraid of.

16 juin 2025
Avis spontané
Noté 5 sur 5 étoiles

Truelink is a great resource for parents

Truelink is a great resource for parents who have an adult child with a disability. I have recommended this organization to many other parents who worry about their adult child's financial acumen. Knowing that my son has access to funds he needs while remaining safe gives me peace of mind.

17 juin 2025
Avis spontané

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