True Link Financial Avis 

639
•
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

My mom got a fraudulent call and an attempt was made to buy gift cards using her true link credit card. Because I was able to customize settings on merchant and spending limts, the charge was declined... Voir plus

Noté 5 sur 5 étoiles

My mother had been progressing from cognitive decline to dementia. When meeting with her Financial Advisor about what steps we might take to help protect her from herself, he commented that there real... Voir plus

Noté 4 sur 5 étoiles

Love the concept and it is helping keep my mother’s expenditures in check. However, the length of time between funding and the dollars showing up on the card is entirely too long.

Noté 5 sur 5 étoiles

This card has been amazing in getting my mother’s spending (dementia) under control. I can block not only specific merchants but also key words. I can also block subscriptions. It has blocked hundreds... Voir plus

À propos de l'entreprise

  1. Société financière non banquière
  2. aussi dans
  3. Service de finances alternatives

Écrit par l'entreprise

Families and professionals rely on True Link to help manage and protect the finances of the people they support.


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

639 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

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A répondu à 100 % de ses avis négatifs

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4,5

Tous les avis

(639)

143 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Helped us control spending

Started using this because my daughter was buying everything with cash and spent it all in a few days. She also got scammed on other credit cards multiple times. I was tired of going to the ATM twice a week or more. This card is excellent for our situation. She is terrible with money and now I can help from anywhere.

9 avril 2026
Avis spontané
Noté 1 sur 5 étoiles

I should've used Greenlight

I should've used Greenlight - here's why:
1. I can't reach anyone to speak with in person
2. Each time I try to transfer funds, I have to wait a week to use the funds complicating the whole process & reason I ordered the card
I use Greenlight for my teenagers and it's been a breeze. TrueLink has been horrible.

8 avril 2026
Avis spontané
Logo de True Link Financial

Réponse de True Link Financial

Thank you for sharing this feedback with our team! We are truly sorry to hear that you were unable to reach our Customer Support Team. If helpful to know, our Card Administrator phone support number is 1-877-264-8783. Support Team members are available Monday through Friday from 6 a.m. - 5 p.m. PT, and respond to voicemails over the weekend. Our team can also be reached at support@truelinkfinancial.com.

While it’s true that for our newer customers the first several transfers can take up to 5 business days to become available, please know that this will not always be the case. This timeline is temporary, and is a security precaution we have in place until we’ve developed a relationship with the source bank account. After this relationship is established, the funding timeline shortens significantly, with transfers becoming available on a next-business day basis.

Thank you again for your feedback and please don’t hesitate to reach out to our Support Team directly for any additional assistance.

Noté 5 sur 5 étoiles

I am guardian to my grandson

I am guardian to my grandson. He does not under money. this is a way to teach him. I give him so much a week to spend. I am thankful there is a company out there to help. I love
true Link Financial

5 avril 2026
Avis spontané
Noté 5 sur 5 étoiles

Excellent Support Made Getting Started Easy

We’re just getting started with True Link, but the experience so far has been excellent. Setting up 50+ allowance cards was surprisingly easy, thanks to their expert staff. Anytime we had a question, the response was quick and helpful, which made the whole process smooth and stress-free. Looking forward to continuing to work with their team!

9 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Solid and highly…

True Link is a solid and highly reliable choice for your special financial needs.
I recommend this service unconditionally.
Mr. Carroll Izard

27 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Great service

Truelink is Friendly and professional and quick service and very helpful. Especially for Calable account members.

22 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Never any glitches

Never any glitches, great to answer questions. My only suggestion is change the reports so we can read it like a statement with debit, credits and balances shown for each transaction.

1 avril 2025
Avis spontané
Noté 5 sur 5 étoiles

the best support team

True Link has the best support team that I have worked with. They always respond quickly and help with whatever issue comes up. From a simple transfer to complex fraud, help is always an email away.

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

True Link is a great company

True Link is a great company. They’re a cross between a credit card and debit/atm card. I’m a federal Fiduciary that helps Veterans manage their money and I set up as many Veterans as I can with this card. They can use it to get money out of select ATMs (allpoint card) and they can set up automatic payments for things like Netflix or other like companies on their own. They can also order Amazon, DoorDash, etc…. And far as any problems that come up administratively, they are very easy to talk to, no outsourcing of telephone operators and every solution to the problem has been convenient and frankly makes sense. If the Veteran loses a card, you get a email, you get online, go to account, press replacement card and if expedited, they give you a tracking number so you can see where it is and when the Veteran activates the card you get an email. They’re very communicative and I never feel like I’m waiting to get any information. After 10 years of using them I won’t go back to the slow unreliable post office to get Veterans paper checks that get lost.

20 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

This was a great option for my mother…

This was a great option for my mother who had dementia. She loved to shop so this was a way to let her keep some independence while also keeping tabs on her spending. It was always easy to add money to her card and the notifications when she made a purchase were super helpful.

1 décembre 2025
Avis spontané
Noté 4 sur 5 étoiles

Pretty easy way to track your loved…

Pretty easy way to track your loved one's spending who needs extra help. Once you get used to the quirks, it's okay. I do think deposits should be able to hit the card on Monday's though since both Saturday and Monday's are banking days. If you send money before the cutoff time on Friday though, it won't show up until Tuesday.

11 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

dementia stress saver

When my MIL was diagnosed with dementia, we had already started talking control of her finances. She had spent herself into a load of debt and was forgetting to pay bills.

As.we were getting her back into financial shape we were trying to find something to allow her to have some independence but with stronger guard rails than banks typically had for adults.

True Link has been so helpful. They even quickly added a feature that I suggested - to put in spending curfews - after I measaged them looking for an easier way to stop 2 am IHOP orders that my MIL would make if she woke up in the middle of the night and then forget she made when she went back to sleep.

There is such a gap out there in the market that allows adults with dementia some independence while preserving dignity.

8 mars 2026
Avis spontané
Noté 5 sur 5 étoiles

Highly recommend

Our agency has been using True Link for a few years. Using True Link has increased the independence of those who have developmental disabilities and are supported by our agency. It also decreases the staff workload by tracking expenditures and allowing access to funds to someone we may not see every day. I highly recommend their services to payees, guardians, and/or agencies looking for a better way to assist individuals with managing their finances.

17 février 2026
Avis spontané
Noté 5 sur 5 étoiles

TruLink was a company recommended to me…

TruLink was a company recommended to me when I was given charge of a family member who needed her finances held in a Special Needs Trust. it has been a primary and invaluable tool that gives me a method to portion out monies carefully to that family member while keeping everything in compliance with government regulations. I have been totally satisfied with this system for 6 years thus far. and I can fully recommend it to other potential customers.

3 février 2026
Avis spontané

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