Try Serene Avis 27

TrustScore 3.5 sur 5

3,6

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 3 sur 5 étoiles

The package arrived in a plain, unmarked box. My neighbor happened to be there when it was delivered and did not suspect anything. It may sound small, but that level of discretion really matters.

L'entreprise a répondu

Noté 3 sur 5 étoiles

I live with my adult daughter, so privacy was very important. With some background music on, you cannot hear anything at all. I was initially worried, but it turned out not to be a problem.

L'entreprise a répondu

Noté 3 sur 5 étoiles

My husband works night shifts, so he is often asleep when I am still awake. With a light blanket over it, it stays completely silent, which has taken away all the stress.

L'entreprise a répondu

Noté 5 sur 5 étoiles

Second order. I gifted one to my best friend for her 60th birthday. She’s thanked me several times since


Coordonnées de contact

3,6

Moyen

TrustScore 3.5 sur 5

27 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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Noté 3 sur 5 étoiles

The package arrived in a plain

The package arrived in a plain, unmarked box. My neighbor happened to be there when it was delivered and did not suspect anything. It may sound small, but that level of discretion really matters.

8 mars 2026
Avis spontané
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Réponse : Try Serene

We totally get that ! Sometimes it’s the “small” details that make the biggest difference 😉 Discreet packaging is something we take very seriously, so it’s great to hear it did exactly what it’s supposed to do. Glad everything arrived safely and without raising any eyebrows!

Noté 3 sur 5 étoiles

My husband works night shifts

My husband works night shifts, so he is often asleep when I am still awake. With a light blanket over it, it stays completely silent, which has taken away all the stress.

12 mars 2026
Avis spontané
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Réponse : Try Serene

That actually sounds like the perfect setup 😊 It’s great to hear you can relax without worrying about any noise. Exactly how it should be; discreet, stress-free and working quietly in the background 👍

Noté 3 sur 5 étoiles

I live with my adult daughter

I live with my adult daughter, so privacy was very important. With some background music on, you cannot hear anything at all. I was initially worried, but it turned out not to be a problem.

7 avril 2026
Avis spontané
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Réponse : Try Serene

We completely understand! Discretion is essential in this sort of situation. And it’s great that your worries vanished once you’d tried it 😄 We’re delighted that this allows you to enjoy yourself with complete peace of mind, even when there are people at home🙂

Noté 3 sur 5 étoiles

Sunday nights have become my little…

Sunday nights have become my little ritual. Soft lighting, some music, and a few quiet minutes just for myself. It really helps me start the week off right.

11 avril 2026
Avis spontané
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Réponse : Try Serene

😄 A little personal ritual is often the most valuable thing you need to get back on track. We’re glad to see that it helps you start the week on the right foot. Thank you for sharing this moment with us!

Noté 3 sur 5 étoiles

Three options

Three options, that is it. No unnecessary modes. I just pick based on how I feel and go with it. Simple and effective.

10 avril 2026
Avis spontané
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Réponse : Try Serene

Sometimes, less is more 😄 Three clear options, without getting lost in dozens of unnecessary modes, just the essentials to suit the moment. We’re delighted that you like this simplicity. Thank you for your feedback!

Noté 3 sur 5 étoiles

Exactly what I was looking for

Exactly what I was looking for. Not too complicated, not too basic. The perfect balance.

2 avril 2026
Avis spontané
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Réponse : Try Serene

That’s exactly the sort of thing we love to hear 😄 A product that does the job without going over the top or falling short! The perfect balance. Thank you so much for your feedback🙏🏼 it’s really appreciated!

Noté 3 sur 5 étoiles

Express delivery

Express delivery, discreet package, product exactly as described. Nothing to complain about.

3 avril 2026
Avis spontané
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Réponse : Try Serene

Thank you for this clear and helpful feedback, which really reflects your experience 😄 Fast delivery, discreet packaging and a product that meets expectations… mission accomplished! We’re delighted that everything went smoothly😉

Noté 3 sur 5 étoiles

Top-notch customer service

Top-notch customer service. I had a question about usage and got a clear answer the same day. So refreshing compared to sites where you only talk to bots.

2 avril 2026
Avis spontané
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Réponse : Try Serene

It’s really nice to read feedback like this, especially when it highlights the human touch of our service 😊 Providing clear and prompt responses, without making you talk to a robot, is exactly what we strive to offer every day. Thank you again for your trust!

Noté 3 sur 5 étoiles

Surprised by the quality

Surprised by the quality. At this price, I expected something average. It’s the opposite great finish, soft material, flawless performance. 100 percent recommend.

30 mars 2026
Avis spontané
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Réponse : Try Serene

It seems that pleasant surprises still exist ☺️ We’re thrilled that you were impressed by the quality, especially when you weren’t necessarily expecting it! The craftsmanship, the materials, the performance… thank you for this detailed feedback!It’s truly a pleasure to read🙏🏼

Noté 1 sur 5 étoiles

This is sold as a luxury vibrator

This is sold as a luxury vibrator. The same is sold for $12 on Temu. They also offer a 30 day money back guarantee. They will ignore your email, ask for multiple photos, and then tell you you do not meet requirements- even though there is no evidence of use. They will say it’s unsealed- it CAME unsealed. All emails come from some random company called French Ecom, and although the shipping box came from California, they expect a return to Luxembourg. Which you need to pay for. Then it has to pass expection there? I disputed in PayPal, did not receive response. Turns out they responded through a random email. Then PayPal denied. They also have false tristpilot reviews. They depend on you giving up. This is a scam.

15 février 2026
Avis spontané
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Réponse : Try Serene

We’re sorry to hear your feedback, but several points you mentioned need to be clarified. First of all, our products are not rebranded “Temu” items. We select and test our products according to specific quality and performance criteria. Regarding returns, the conditions are clearly stated in our return and refund policy: for hygiene reasons, an intimate product can only be accepted if it has not been used and meets certain criteria. Requests for photos are solely intended to verify this fairly. Return shipping costs may indeed be the customer’s responsibility depending on the situation. Finally, we want to clarify that we are not a scam and that the reviews posted here are genuine. We handle customer inquiries daily. If you would like your case reviewed, please provide your order number here so we can thoroughly review your case🙏🏼

Noté 1 sur 5 étoiles

No package still

Hello,

This is Shelby again. The e-mail address is not valid! I have tried a couple of addresses that you have provided in other reviews as well as the UK email. I even reached out to the company that hosts your domain and I have a few more routes to take before I reach out to the state that is keeping your information protected. The easiest solution is for you to check into your alternate e mail addresses or troubleshoot the one you have provided on the website. If you are not a legit company would you just let me know so I can cut my losses?

16 mars 2026
Avis spontané
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Réponse : Try Serene

We understand your concern, but we want to reassure you : we are by no means a fraudulent company, and we have no interest in deceiving our customers. We do receive many messages every day at the provided address, and they are processed as usual. For our part, we have already contacted you directly here to move forward with your case; you can simply respond to that request. Without an order number or the email address used during the purchase, we unfortunately cannot locate your order or provide a solution. We remain available to resolve this quickly as soon as we receive this information.

Noté 3 sur 5 étoiles

My cat tried to play with the box when…

My cat tried to play with the box when I opened it I had to hide it. Thankfully, the product was well protected inside.

12 mars 2026
Avis spontané
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Réponse : Try Serene

Thanks for your feedback! it made us smile! 😄 Luckily, the product was well-protected inside, even with such a curious little “quality inspector” around. Thanks again for sharing this with us!🙏🏼😊

Noté 1 sur 5 étoiles

Very Disappointed

I purchased the Senora and it got water in it when I washed it when it dried it wont charge and is worthless. I have emailed this company over a dozen times and the emails won't go through. It says there is a chat but I haven't found one yet. It's been well over a month since I have tried to contact them. I'm sure the product would be good if it worked.

My order number is 2364 mailing address is PO Box 23, Penrose CO 81240 I have sent numerous emails and they’ve all been rejected to the site or to the address that you sent. I’ve tried to reply. They’ve been rejected I’ve sent numerous contacts they’ve been sent back. I’ve not been able to get through at all. It says wash with my warm water and mild soap that’s what it says on your website for that product so you can’t say that it doesn’t say water because it does. It also shows a picture of it in water so I’m sorry but your instructions are either wrong or something because this is how I cleaned it is just it it said Clean before use again I have tried numerous times to contact you before I ever did a review and if they all get rejected sent back, I have copies of all of them

29 janvier 2026
Avis spontané
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Réponse : Try Serene

We’re sorry to hear about what happened with your device, and we understand your disappointment. However, it’s important to note that the Sensora should not be cleaned with water, as this can damage the charging system, as was the case with yours. The care instructions are provided to help prevent this type of issue. Regarding your attempts to contact us, we have not received any emails from you, which suggests that your messages were not delivered. You can contact us at “info@try-serene.com”.
To help you anyway, please send us your order number (or the email address used during the purchase). Our team will review the situation with you and determine what solution can be considered🙂

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